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Wilcox any problems ??

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Old Oct 11, 2012 | 04:50 PM
  #1  
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Default Wilcox any problems ??

I have not used these folk's before. I just put a order in a few days ago and they still have not shipped yet. I called them about it and the said it needed to be built (print board Tack).

Just wondering if this happens often with them??

This is not a rant or complaint... just asking.
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Old Oct 11, 2012 | 04:58 PM
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I had to wait for a center dash pannel pannel once. The guys at wilcox where always strait-up with me on every deal.
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Old Oct 11, 2012 | 05:01 PM
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Originally Posted by Gone10sec
I have not used these folk's before. I just put a order in a few days ago and they still have not shipped yet. I called them about it and the said it needed to be built (print board Tack).

Just wondering if this happens often with them??

This is not a rant or complaint... just asking.
That's a speciality item and they are building it for you. And told you was being done. Sounds reasonable to me. What more can you ask for?

Last edited by Paul L; Oct 11, 2012 at 07:23 PM.
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Old Oct 11, 2012 | 05:13 PM
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They really try and will talk to you on the phone or email.
The only reason I don't get anything from them is because I would have to pay Indiana sales tax because were both in Indiana.
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Old Oct 11, 2012 | 05:13 PM
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One time I ordered some parts - and I didn't even get them until the next day.....but at least the order was right and they were great to work with...other than that - no problems!


(Willcox = )



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Old Oct 11, 2012 | 05:37 PM
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Willcox is awesome and I trust them totally! top notch

Sully
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Old Oct 11, 2012 | 06:22 PM
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You will have no worries with the folks at Wilcox. Good people to deal with.
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Old Oct 11, 2012 | 07:35 PM
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I order from Wilcox for all of my vette needs. Whenever I call them I am never on hold which is great, they always help me without seeming frustrated! I do wish they had tracking info for orders.
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Old Oct 11, 2012 | 08:01 PM
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Agreed - I use Willcox and Zip only. Never a problem with Willcox.

-W
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Old Oct 11, 2012 | 08:12 PM
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willcox will even tell you which other vendor they get their parts from, and what my delay said parts arrival. I love dealing with these guys whenever i can.
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Old Oct 11, 2012 | 08:20 PM
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I place an order just about every week. They always take care of me. The other day I ordered the assembly manual CD for my 68 and the binder for the hard copy I found on Ebay.

Jack called me and wanted to make sure that I knew I had ordered a CD and wouldn't need a binder.

Norm is always very helpful in finding the items I need and putting my order together.

I don't know what I would do without them.
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Old Oct 12, 2012 | 10:04 AM
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So 2 thumb's up from this group of folks on this forum..........good enough for me.

Thanks folks Kurt
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Old Oct 12, 2012 | 10:09 AM
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sometimes Willcox has to wait for their vendor to get parts in stock before they can ship. Willcox does not make the parts, but buys them from someone else, and when they are out of stock, they have to wait on them.
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Old Oct 12, 2012 | 10:21 AM
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ALWAYS.....call before ordering and find out things like delivery time, in stock or not, backordered, these cars are 40 years old and most of the venders carry the same products, if one doesnt have it, the other will. in fact, some of the venders will shop around for you, so you order from one and it shows up in the packaging of another.
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Old Oct 12, 2012 | 10:33 AM
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Willcox is probably the best vendor out there right now for our C3's!
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Old Oct 12, 2012 | 12:25 PM
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They are delivering some bits at the moment to a friend of mine who is bringing them back to the UK on the 19th. So the pressure is on for them to deliver
Next big test for them will be my next order that will need to be shipped to Bonnie Scotland
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Old Oct 12, 2012 | 02:01 PM
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The biggest problem I have with Wilcox is that they provide so much technical support, that they often make other vendors I like look bad.

The only disagreement I have had with them was trying to convince Ernie that there are two different seat back frames for early C3s depending on whether they were coupe or convertible. I don't think I have him convinced yet, but I haven't sent him my latest pictures yet.
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To Wilcox any problems ??

Old Oct 12, 2012 | 03:45 PM
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Because Willcox doesn't make their own parts, they will shop for the best quality and price from other vendors, and usually are cheaper than ordering from that particular vendor yourself (go figure).
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Old Oct 12, 2012 | 04:04 PM
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Originally Posted by A7X
Willcox is probably the best vendor out there right now for our C3's!
Well, maybe but I have bought several thousand dollars worth of stuff from "Full throttle Corvette" lately and its almost at the door before I get the old part off.
www.riksvet.com is good also.
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Old Oct 12, 2012 | 04:16 PM
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My vendors of choice are Willcox & Zip. Products as described, received items in a reasonable time and notified when an items were on back order and would take longer. So yes you can feel confident with these vendors.
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