Posting vendor experience
Melting Slicks
Joined: Sep 2004
Posts: 3,225
Likes: 667
From: Northeast
There is this:
http://forums.corvetteforum.com/tran...-feedback-153/
Before doing business with a vendor I always check for any feedback from other members but probably most on here don't even know of this forum.
or you could write to a mod and ask or post it and
http://forums.corvetteforum.com/tran...-feedback-153/
Before doing business with a vendor I always check for any feedback from other members but probably most on here don't even know of this forum.
or you could write to a mod and ask or post it and
Thread Starter
Intermediate
Joined: Apr 2008
Posts: 41
Likes: 0
From: Bellevue IA
I've dealt mostly with the larger and well know vendors and if there has been a problem with something they make it right. And I have spent several thousands of dollars in parts over the years. But i tried someone else for a power brake booster based on their product description on their online store but it was not what the description said. In short, the description said an OE reproduction; well, it was a remanufactured unit with an ink stamp stating as such with the added features of rust pitting from the sand blasting. The reps even stated they expected it to be new and where "shocked" it wasn't. The owner is now saying the catalog product description was clear. Anyway, the treatment to get it returned has been unbelievable. They "finally" agreed to a refund but will not provide a pre-paid shipping label. I have never experienced anything like it. It's not the money at this point but its the principle of it.
Last edited by Keith88; Mar 7, 2014 at 11:52 AM.
Melting Slicks
Joined: Aug 2012
Posts: 3,487
Likes: 83
From: Titusville Florida
I've dealt mostly with the larger and well know vendors and if there has been a problem with something they make it right. And I have spent several thousands of dollars in parts over the years. But i tried someone else for a power brake booster based on their product description on their online store and the treatment to get it returned has been unbelievable. I have never experienced anything like it. It's really not much money but its the principle of it.
Thread Starter
Intermediate
Joined: Apr 2008
Posts: 41
Likes: 0
From: Bellevue IA
There is this:
http://forums.corvetteforum.com/tran...-feedback-153/
Before doing business with a vendor I always check for any feedback from other members but probably most on here don't even know of this forum.
or you could write to a mod and ask or post it and
http://forums.corvetteforum.com/tran...-feedback-153/
Before doing business with a vendor I always check for any feedback from other members but probably most on here don't even know of this forum.
or you could write to a mod and ask or post it and
Administrator
Joined: Jul 2000
Posts: 53,982
Likes: 6,209
From: About 1100 miles from where I call home.
Post your thread in the Transactions Feedback section. 
http://forums.corvetteforum.com/foru...-disputes.html
Unresolved disputes
The Forum allows a factual post on an unresolved dispute with a vendor or another member once all efforts to resolve the issue offline have been exhausted. Then, the post must be factual and cannot be used to bash the vendor or the member. It should be posted in the Transactions Feedback section. Once the post has been made, it cannot be repeated in other sections or on other days.
Moderators will try to leave such threads open until everybody with direct knowledge of the issue being addressed has had a chance to provide their version of the facts. The thread must not become a running debate on the accuracy of the “facts” and may not deteriorate into an exchange of personal attacks. Neither should be used as an opportunity for speculation by those who do not have direct knowledge of the issue.
Once there has been the opportunity for the facts on all sides to be posted, the thread will be locked. It will remain in the database and will be available for review by those who are researching the topic, vendor or member.
The Forum is not in a position to monitor transactions or to determine the “true facts” in most disputes. Upon request, however, the Forum will try to intervene and mediate a settlement suitable to all parties in a dispute. When issues are resolved in the matter, it will be posted to the original dispute thread so it becomes part of the searchable record. We believe that is a more useful record of performance for potential customers than would be an eBay-style rating system.
As has been our past practice, members or vendors who show a pattern of unresolved issues will be removed from Corvetteforum.com.
Occasionally, members fail to recognize the importance of exhausting all efforts to settle an unresolved dispute, issue, or concern offline.
Such action can seriously damage the reputation of the business, the owner, their employees, or another member.
Members need to realize that when they create a thread, even if the information is factual, if they have not given the business/owner/member the opportunity to make things right, hundreds of members will still read the thread and walk away thinking less of the business and member, and could hinder future purchases.
Therefore, it is imperative that members contact the business/member via phone, e-mail, or PM to attempt to settle an issue or concern offline and afford them the opportunity to make things right or to clarify what may have gone wrong
http://forums.corvetteforum.com/foru...-disputes.html
Unresolved disputes
The Forum allows a factual post on an unresolved dispute with a vendor or another member once all efforts to resolve the issue offline have been exhausted. Then, the post must be factual and cannot be used to bash the vendor or the member. It should be posted in the Transactions Feedback section. Once the post has been made, it cannot be repeated in other sections or on other days.
Moderators will try to leave such threads open until everybody with direct knowledge of the issue being addressed has had a chance to provide their version of the facts. The thread must not become a running debate on the accuracy of the “facts” and may not deteriorate into an exchange of personal attacks. Neither should be used as an opportunity for speculation by those who do not have direct knowledge of the issue.
Once there has been the opportunity for the facts on all sides to be posted, the thread will be locked. It will remain in the database and will be available for review by those who are researching the topic, vendor or member.
The Forum is not in a position to monitor transactions or to determine the “true facts” in most disputes. Upon request, however, the Forum will try to intervene and mediate a settlement suitable to all parties in a dispute. When issues are resolved in the matter, it will be posted to the original dispute thread so it becomes part of the searchable record. We believe that is a more useful record of performance for potential customers than would be an eBay-style rating system.
As has been our past practice, members or vendors who show a pattern of unresolved issues will be removed from Corvetteforum.com.
Occasionally, members fail to recognize the importance of exhausting all efforts to settle an unresolved dispute, issue, or concern offline.
Such action can seriously damage the reputation of the business, the owner, their employees, or another member.
Members need to realize that when they create a thread, even if the information is factual, if they have not given the business/owner/member the opportunity to make things right, hundreds of members will still read the thread and walk away thinking less of the business and member, and could hinder future purchases.
Therefore, it is imperative that members contact the business/member via phone, e-mail, or PM to attempt to settle an issue or concern offline and afford them the opportunity to make things right or to clarify what may have gone wrong
