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Old 01-20-2018, 07:37 PM
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Tecdiverfl
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Default Steering Box Bolts - Corvette Central

So I decided to order replacement steering box bolts from Corvette Central. Attached is the picture from there web-site which looks like my original. Last pictured is what showed up. The bolts they sent me were spray painted with the paint already chipping off.
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Old 01-20-2018, 08:00 PM
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Originally Posted by Tecdiverfl View Post
So I decided to order replacement steering box bolts from Corvette Central. Attached is the picture from there web-site which looks like my original. Last pictured is what showed up. The bolts they sent me were spray painted with the paint already chipping off.
The ones they sent you look like regular Home Depot carriage bolts. Not the correct ones for the application.
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Old 01-20-2018, 08:23 PM
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Yeap


Originally Posted by Duke94 View Post
The ones they sent you look like regular Home Depot carriage bolts. Not the correct ones for the application.
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Old 01-21-2018, 11:59 AM
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David Mc
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To hold MY steering box on with?

I don't think so.
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Old 01-21-2018, 01:00 PM
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Alan 71
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Hi T,
I find offering those bolts as a replacement for the configuration of the original bolts pretty surprising.... and disappointing!
Are they grade marked?
Regards,
Alan

Last edited by Alan 71; 01-21-2018 at 01:02 PM.
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Old 01-21-2018, 01:18 PM
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CanadaGrant
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Not sure about other years but on my 69 the steering box bolts also look to be fine thread.

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Old 01-21-2018, 01:51 PM
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You would think the vendors would be more honest about what they are selling. Posting that picture on their site and then shipping standard carriage bolts is pure deception in my book. Of all the vendors it's been my experience that Willcox is the most honest and are true corvette people.
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Old 01-21-2018, 04:55 PM
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I was shocked when I opened the package and saw them. Especially with the spray paint chipping off. Needless to say these are not going on my car
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Old 01-21-2018, 08:21 PM
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Originally Posted by Tecdiverfl View Post
I was shocked when I opened the package and saw them. Especially with the spray paint chipping off. Needless to say these are not going on my car
Send them back. Vendors need to know this BS is BS, and we won't accept it.
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Old 01-21-2018, 08:52 PM
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I am calling them tomorrow.
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Old 01-22-2018, 10:27 AM
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Grade 5


Originally Posted by Alan 71 View Post
Hi T,
I find offering those bolts as a replacement for the configuration of the original bolts pretty surprising.... and disappointing!
Are they grade marked?
Regards,
Alan
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Old 01-22-2018, 11:52 AM
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Hi T,
Well, THAT'S good.
At least they didn't send you screen door hardware!
Regards,
Alan

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Old 01-22-2018, 12:00 PM
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Default steering box bolts

Originally Posted by Tecdiverfl View Post
Grade 5


We pulled our stock on the 562249 bolts to take a look at. They are a grade 5, black oxide bolt. They all tend to have a white/yellow residue on them (mostly between the threads), which is common from the caustic soda/solution when black oxiding.


None of the kits we have in stock have spray painted bolts, but if you did get something like that, we would be happy to exchange it.


The 1966 judging guides state that these typically have an RBW headmark. Ours does not. It looks like an NY headmark. The 68-69 and 70-72 judging guide doesn't seem to mention a headmark.

Last edited by CorvetteCentral.com; 01-22-2018 at 12:15 PM.
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Old 01-22-2018, 01:13 PM
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Your on Left Factory on Right

The picture you have on your website shows the factory bolts not what you sold me. If the picture was accurate I would not have ordered them in the first place


Originally Posted by CorvetteCentral.com View Post
We pulled our stock on the 562249 bolts to take a look at. They are a grade 5, black oxide bolt. They all tend to have a white/yellow residue on them (mostly between the threads), which is common from the caustic soda/solution when black oxiding.




None of the kits we have in stock have spray painted bolts, but if you did get something like that, we would be happy to exchange it.


The 1966 judging guides state that these typically have an RBW headmark. Ours does not. It looks like an NY headmark. The 68-69 and 70-72 judging guide doesn't seem to mention a headmark.
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Old 01-22-2018, 01:41 PM
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Default steering box bolts

Originally Posted by Tecdiverfl View Post
Your on Left Factory on Right

The picture you have on your website shows the factory bolts not what you sold me. If the picture was accurate I would not have ordered them in the first place


Right, it looks like our vendor has changed to a fully threaded replacement since our last web photo was taken. We are going to update the photos and start looking for a more correct type, partially threaded bolt to switch to.


If you want to give us a ring and get over to product assistance, one of us can get you to customer service and get them the info needed for a refund. Or if you would rather PM me your customer number, I'll have them look it up.
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Old 01-22-2018, 03:24 PM
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Kudos to Corvette Central for resolving the issue. Looks like there supplier switched the bolts and did not notify them...
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Old 01-24-2018, 09:16 AM
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Originally Posted by Tecdiverfl View Post
Kudos to Corvette Central for resolving the issue. Looks like there supplier switched the bolts and did not notify them...
I agree nice to see a vendor that actually believes the customer is always right.
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Old 01-24-2018, 08:43 PM
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That's all fine and good. What if a person didn't question these as replacements.
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Old 01-24-2018, 09:23 PM
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I think the problem is that when you stock 10,000's of parts and a manufacture changes parts things get looked over. Once I notified them they were very receptive.



Originally Posted by croaker View Post
That's all fine and good. What if a person didn't question these as replacements.
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Old 01-25-2018, 03:35 PM
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Originally Posted by Tecdiverfl View Post
I think the problem is that when you stock 10,000's of parts and a manufacture changes parts things get looked over. Once I notified them they were very receptive.
I think the corvette vendor needs to check the products they get from the vendors they buy from better and this would not happen. I get they have 10,000s of parts in stock but they are not getting in 10,000 parts at the same time. Good service helping with the customer. Need more vendors like this when things go wrong.
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