Zip
Team Owner
Joined: Jun 2001
Posts: 23,363
Likes: 1,059
From: Virginia USA
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Melting Slicks
Joined: Jul 2010
Posts: 3,176
Likes: 633
From: perth western australia
They are good for international shipping , they charge a bit more but I have never had a hassle with any of their deliveries . I have a friend who insists on using another company and he is always complaining how they leave stuff out of his shipments . 
Le Mans Master
Joined: Oct 2005
Posts: 6,247
Likes: 471
From: Glen Allen, VA
I deal with them face to face as they are literally just a couple miles from me. I've been very pleased with their service and they have gone above and beyond the expected for me on a couple occasions. They have taken a little longer than expected on a very rare occasion to get something in they didn't have in stock, but that has by far been the rare exception for me.
Safety Car
Joined: Mar 2003
Posts: 3,582
Likes: 504
From: Indianapolis IN
Finalist 2020 C4 of the Year - Unmodified
C4 of Year Finalist (stock) 2019
I've found most problems can be easily resolved with a friendly phone call. Remember, the person who answers the phone when you call did not directly cause your issue, but they are generally more than happy to help you resolve it if they are not put under attack by an angry caller.
Let us know how you make out, and good luck!
Let us know how you make out, and good luck!
Thread Starter
Melting Slicks
Joined: Nov 2000
Posts: 2,507
Likes: 114
From: St. Louis Mo
I've found most problems can be easily resolved with a friendly phone call. Remember, the person who answers the phone when you call did not directly cause your issue, but they are generally more than happy to help you resolve it if they are not put under attack by an angry caller.
Let us know how you make out, and good luck!
Let us know how you make out, and good luck!
Safety Car
Joined: Mar 2003
Posts: 3,582
Likes: 504
From: Indianapolis IN
Finalist 2020 C4 of the Year - Unmodified
C4 of Year Finalist (stock) 2019
I personally prefer that "personal touch" you get from person to person contact as opposed to electronic communications. Sadly, it seems that most (including many companies) have drifted away from that way of doing business. But keep in mind, I'm an old guy from a bygone time...a time which I'm told was when the dinosaurs roamed freely.
All the best to you...I'm sure whatever your issue is, it will be resolved to your satisfaction.
Dave
