i'm done with Zip
Thread Starter
Racer
Joined: Jun 2001
Posts: 422
Likes: 0
i'm done with Zip
I'm not a believer in flame posting but I am absolutely done with zip products, I'm tired of bad attitudes mostly every time i call to place an order, and for the prices in todays market they at least better have a good attitude!!!!!!!! after $4000 I've had enough!!!!!!! :mad :mad :mad
Burning Brakes
Joined: Oct 2000
Posts: 779
Likes: 1
From: Minneapolis MN
Re: i'm done with Zip (71DropTop)
I'm sorry to hear that too. I find their prices are usually very good. I've used them for probably 90% of my orders too, although I haven't ordered THAT many parts yet. My only complaints are that the Forum Res Store doesn't carry their entire line of parts, and that the shipping could be a little better....same day shipping and more shipping options.
They're definitely my favorite supplier though.
They're definitely my favorite supplier though.
Racer
Joined: Nov 2000
Posts: 415
Likes: 0
From: mauriceville texas
Re: i'm done with Zip (71DropTop)
sorry to hear that. i have used zip for most of my parts also and have never had a problem. infact they have gone out of the way to help me several times. i placed an order for a gas tank for my 71 vert to day and they were really nice and helpful. the tank is out of stock so they are having it drop shiped straight to me. they were upfront about the time it would take .[about a week]. in the last year i have spent over 12 grand with them and have had nothing but great attitudes and friendly service. robert
Le Mans Master
Joined: Jul 2000
Posts: 6,001
Likes: 112
From: Saginaw Michigan
Re: i'm done with Zip (71DropTop)
I have been ordering on line and all three of my shipments have been received within three to four days of ordering. I have been very happy with the service.
JIML82@aol.com
JIML82@aol.com
Race Director
Joined: Feb 2001
Posts: 13,910
Likes: 101
From: Manassas VA
NoVa Events Coordinator
St. Jude Donor '14
Re: i'm done with Zip (71DropTop)
I have purchased several thousands from zip. When I need to purchase something I only talk to ANDY (sales manager) now.
71DropTop you must have talked to Wes, his attitude sucks.
I would suggest to everyone to never deal with Wes. He is the biggest f-ing A**ss HOLE that I have ever delt with. He treats his customers like s-h-i-t.. I am not the only one my father has gotten into a arguement with him over the phone. Because he didn't want to take the time to check to make sure a part was in stock. The guy is a lazy sack of s-h-i-t.
71DropTop, call zip ask for Andy (sales manager) and tell him your problem. he will make it right.
I have never mentioned wes's attitude problem to andy but I will the next time I talk to andy. The next time I am in the store I will make sure that Wes knows what I think of him and his service.
Zip = Great service, #1, better then Mid America
Wes = A**ss hole, *****, Lazy, rude and needs to be fired.
:smash:
Wes
:U Wes
[Modified by Bluewasp, 7:03 PM 8/23/2001]
[Modified by Bluewasp, 8:49 PM 8/23/2001]
71DropTop you must have talked to Wes, his attitude sucks.
I would suggest to everyone to never deal with Wes. He is the biggest f-ing A**ss HOLE that I have ever delt with. He treats his customers like s-h-i-t.. I am not the only one my father has gotten into a arguement with him over the phone. Because he didn't want to take the time to check to make sure a part was in stock. The guy is a lazy sack of s-h-i-t.
71DropTop, call zip ask for Andy (sales manager) and tell him your problem. he will make it right.
I have never mentioned wes's attitude problem to andy but I will the next time I talk to andy. The next time I am in the store I will make sure that Wes knows what I think of him and his service.
Zip = Great service, #1, better then Mid America
Wes = A**ss hole, *****, Lazy, rude and needs to be fired.
:smash:
Wes
:U Wes
[Modified by Bluewasp, 7:03 PM 8/23/2001]
[Modified by Bluewasp, 8:49 PM 8/23/2001]
Racer
Joined: Jan 2001
Posts: 251
Likes: 0
From: Toronto Ontario
Re: i'm done with Zip (71DropTop)
I've phoned ZIP for some obscure used parts that I was looking for and I never received a call back. The Last detail has prices that put Zip to shame and they are an authorized GM reproduction parts dealer. Always had prompt, courteous service and delivery. #1 in my books. Give them a try.
[Modified by Luv2Kruz, 6:11 PM 8/24/2001]
[Modified by Luv2Kruz, 6:11 PM 8/24/2001]
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Instructor
Joined: May 2001
Posts: 187
Likes: 0
From: FT.LAUDERDALE FL.USA
Re: i'm done with Zip (71DropTop)
Ordered parts online 3 days ago from ZIP and MID-AMERCIA both orders
were here when I got home today. If I have to call an order in I put
my wife on the phone,she doesn't seem to get any bull%$#& they go out
of there way to be helpful---T&A I guess
were here when I got home today. If I have to call an order in I put
my wife on the phone,she doesn't seem to get any bull%$#& they go out
of there way to be helpful---T&A I guess
Le Mans Master
Joined: Aug 2000
Posts: 9,662
Likes: 7
From: Semper ubi, sub ubi
Cruise-In VI Veteran
Cruise-In VII Veteran
Re: i'm done with Zip (71DropTop)
That's hard to believe, I've always had great service from Zip. Yeah, Wes is a bit of a *****, but Andy is great to deal with. They really ought to give Wes an attitude adjustment :smash:
Lately I have been ordering either through Gary Gruhala (if I'm not sure of the correct part) or from the Zip Corvette Forum store.
A couple of months ago I ordered the O-ring Seal kit to rebuild my calipers from Zip. Wes took my order. I didn't realize the kit did not include the pistons. He never said anything. I didn't discover this until the next Sunday when I got ready to work on my rear calipers. I got on line and ordered the pistons that Sunday night. Monday afternoon, Andy called me to tell me that O-ring kits were necessary for these pistons. I told him that I had ordered the O-rings the previous week, he checked the computer (I guess) and he said. "Yeah, we (Wes!!) should have told you this when you ordered them, I'll send them out and we'll eat the shipping and handling."
That was pretty classy, I didn't ask him to do that, he just did it. Sold me on Andy's customer service.
Lately I have been ordering either through Gary Gruhala (if I'm not sure of the correct part) or from the Zip Corvette Forum store.
A couple of months ago I ordered the O-ring Seal kit to rebuild my calipers from Zip. Wes took my order. I didn't realize the kit did not include the pistons. He never said anything. I didn't discover this until the next Sunday when I got ready to work on my rear calipers. I got on line and ordered the pistons that Sunday night. Monday afternoon, Andy called me to tell me that O-ring kits were necessary for these pistons. I told him that I had ordered the O-rings the previous week, he checked the computer (I guess) and he said. "Yeah, we (Wes!!) should have told you this when you ordered them, I'll send them out and we'll eat the shipping and handling."
That was pretty classy, I didn't ask him to do that, he just did it. Sold me on Andy's customer service.
Race Director
Joined: Feb 2001
Posts: 13,910
Likes: 101
From: Manassas VA
NoVa Events Coordinator
St. Jude Donor '14
Re: i'm done with Zip (Smokehouse69)
Andy is cool, but Wes needs to be B--ITCH slapped or something.
When I go to zip I need to drive 2 hours to get to their store. When I get Wes he puts up a b--itch fit about me calling to check to see if an item is in stock.
Wes needs to be fired... I will tell andy that on saturday.
Wes is costing Zip sales. Put it this way. I need a new interior for my car. If Wes picks up the phone I will hang up and call someplace else.
:U Wes :mad
Robert
When I go to zip I need to drive 2 hours to get to their store. When I get Wes he puts up a b--itch fit about me calling to check to see if an item is in stock.
Wes needs to be fired... I will tell andy that on saturday.
Wes is costing Zip sales. Put it this way. I need a new interior for my car. If Wes picks up the phone I will hang up and call someplace else.
:U Wes :mad
Robert
Melting Slicks
Joined: Apr 2000
Posts: 2,145
Likes: 1
From: Ft. Walton Beach, Fl USA
Re: i'm done with Zip (Bluewasp)
I have purchased several thousands from zip. When I need to purchase something I only talk to ANDY (sales manager) now.
71DropTop you must have talked to Wes, his attitude sucks.
I would suggest to everyone to never deal with Wes. He is the biggest f-ing A**ss HOLE that I have ever delt with. He treats his customers like s-h-i-t.. I am not the only one my father has gotten into a arguement with him over the phone. Because he didn't want to take the time to check to make sure a part was in stock. The guy is a lazy sack of s-h-i-t.
71DropTop, call zip ask for Andy (sales manager) and tell him your problem. he will make it right.
I have never mentioned wes's attitude problem to andy but I will the next time I talk to andy. The next time I am in the store I will make sure that Wes knows what I think of him and his service.
Zip = Great service, #1, better then Mid America
Wes = A**ss hole, *****, Lazy, rude and needs to be fired.
:smash:
Wes
:U Wes
[Modified by Bluewasp, 7:03 PM 8/23/2001] Ol' Wes must be a relative of someone important at ZIP.
[Modified by Bluewasp, 8:49 PM 8/23/2001]
71DropTop you must have talked to Wes, his attitude sucks.
I would suggest to everyone to never deal with Wes. He is the biggest f-ing A**ss HOLE that I have ever delt with. He treats his customers like s-h-i-t.. I am not the only one my father has gotten into a arguement with him over the phone. Because he didn't want to take the time to check to make sure a part was in stock. The guy is a lazy sack of s-h-i-t.
71DropTop, call zip ask for Andy (sales manager) and tell him your problem. he will make it right.
I have never mentioned wes's attitude problem to andy but I will the next time I talk to andy. The next time I am in the store I will make sure that Wes knows what I think of him and his service.
Zip = Great service, #1, better then Mid America
Wes = A**ss hole, *****, Lazy, rude and needs to be fired.
:smash:
Wes
:U Wes
[Modified by Bluewasp, 7:03 PM 8/23/2001] Ol' Wes must be a relative of someone important at ZIP.
[Modified by Bluewasp, 8:49 PM 8/23/2001]
Drifting
Joined: Sep 1999
Posts: 1,908
Likes: 0
From: Manassas, VA, USA
Re: i'm done with Zip (71DropTop)
Wow, I'm sensing some of you have some "issues" with this Wes guy. ;)
I guess I've been lucky; I've bought a bunch of stuff from Zip, some by phone and by driving down there for big things (like fuel and brake lines). I've always had really good luck and even some very helpful hints from them.
Sorry it didn't work out for you, 71. :(
I guess I've been lucky; I've bought a bunch of stuff from Zip, some by phone and by driving down there for big things (like fuel and brake lines). I've always had really good luck and even some very helpful hints from them.
Sorry it didn't work out for you, 71. :(
Burning Brakes
Joined: Apr 2001
Posts: 752
Likes: 1
From: Springfield Oregon
Re: i'm done with Zip (lyonsh)
Wes is the reason I bought my $1300 interior package from Corvette America instead of ZIP. Once was enough for me. He could probably get work with the '74 expansion tank **** guy.
Team Owner
Joined: Jun 2000
Posts: 38,923
Likes: 1,481
From: Southbound
Cruise-In II Veteran
Re: i'm done with Zip (71DropTop)
ZIP Products remains my favorite aftermarket supplier. I've purchased from them for several years and always found them to be reliable. No complaints.
Racer
Joined: Nov 2000
Posts: 473
Likes: 0
From: Centreville, VA USA
Re: i'm done with Zip (Bluewasp)
Bluewasp,
Zip is only 2 hours from us?? Damn, I should drive down there one of these days and save some of the money I have been spending on shipping... :rolleyes:
Tim M.
Zip is only 2 hours from us?? Damn, I should drive down there one of these days and save some of the money I have been spending on shipping... :rolleyes:
Tim M.
Instructor
Joined: Mar 2001
Posts: 148
Likes: 0
From: Just around the corner, on the left.
Re: i'm done with Zip (71DropTop)
Have been dealing with Zip for the past several years. No complaints. Knowledgeable about their product line, good prices, fast delivery.......... Order on Monday and have the item in your hand on Wednesday.
Have also had good luck with Corvette Central.
Just my .02.
Have also had good luck with Corvette Central.
Just my .02.
Race Director
Joined: Feb 2001
Posts: 13,910
Likes: 101
From: Manassas VA
NoVa Events Coordinator
St. Jude Donor '14
Re: i'm done with Zip (still-learning)
Yup... If you want to go one saturday.. I will drive down with you and show you where they are located.. I love long trips in a vette and my C3 always needs something new.
RObert
RObert
Race Director
Joined: Feb 2001
Posts: 13,910
Likes: 101
From: Manassas VA
NoVa Events Coordinator
St. Jude Donor '14
Re: i'm done with Zip (lyonsh)
Issues! ahhaha.. Yeah.. Call Zip and ask for Wes.. Try to have him check for a part or asking him some vette questions. Then you will know what we are talking about.