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Wrong #%&#% Trans parts

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Old Mar 25, 2002 | 01:20 PM
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Gordonm
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Default Wrong #%&#% Trans parts

After losing my first order (waiting 2 weeks for them) calling again to reorder the parts they send me the wrong input shaft. i ordered a 26 spline and a 10 spline came in. I know I said it correctly because I still have the sheet of paper I was reading to him. 72 Wide ratio Muncie with 26 splines. The other thing that does not please me is I ordered a new bearing for the input shaft. First off it is Japanese second it has half as many rollers as the original one. This to me is a cheap butt bearing. It will go back with the shaft. Called to get it straighten out and noone in at the time. Not giving the name yet because I want to give them a chance to make it right. Now I am 3 weeks behind on this and looking at another week. Little disapointed right now.
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Old Mar 25, 2002 | 01:46 PM
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Gordonm
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Default Re: Wrong #%&#% Trans parts (Gordonm)

Just got off the phone with them. He said it was their fault and would send one out as soon as possible. Will send a call tag for the incorrect one also. The bearing is supposed to be of a different design and is stronger. It has 8 rollers instead of 12. They have had some problems wit hthe 12 design and he uses this 8 roller in all of their transmissions. I'll give it a try. It still puts me behind time wise. :(
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