Positive vendor experience
Thread Starter
Instructor
Joined: Aug 1999
Posts: 122
Likes: 1
From: Averill Park NY
Positive vendor experience
I recently purchased a fire extinguisher and bracket from vettesonline.com. I received a red instead of chrome fire extinguisher. I contacted Dan Hagerty at vettesonline to resolve the problem. He was extremely informative about when the replacement was sent out, emailed me with tracking information, and in general was very professional in rectifying the problem.
In the age of lousy customer service; push 1 for this, push 2 for that, push 3 for for whatever, "your call is important to us" and all the other run-around from other vendors, I would like to say thanks to Dan, my hats off to you and I highly recommend his product.
The bracket is high quality and the fire extinguisher looks great. Thanks again Dan.
In the age of lousy customer service; push 1 for this, push 2 for that, push 3 for for whatever, "your call is important to us" and all the other run-around from other vendors, I would like to say thanks to Dan, my hats off to you and I highly recommend his product.
The bracket is high quality and the fire extinguisher looks great. Thanks again Dan.
Team Owner
Joined: Jul 1999
Posts: 26,545
Likes: 46
From: Huntersville NC
Re: Positive vendor experience (Lee70454)
I recently purchased a fire extinguisher and bracket from vettesonline.com.
Melting Slicks
Joined: Dec 2002
Posts: 2,342
Likes: 2
From: Dayton Area Ohio
St. Jude Donor '08
Re: Positive vendor experience (Lee70454)
It's really nice to hear someone cares about the customer still. All too often it's the "Do I have to wait on you today" attitude :cheers:
