racetronix problems?
Supporting Vendor
Joined: Dec 2001
Posts: 1,573
Likes: 31
From: A dealer near you.
Originally Posted by cjg454ss
anyone ever have a problem with them, i placed an order, got a response that i needed to send 10 more dollars and not i cant get a response back.
You placed your order 09/28 by bypassing our web page BIN link and provided payment less S&H for $129.99. There is a $5.00 discount calculated into the web order for this item = $124.99.
We sent you a funds request for $10.00 S&H which you paid again under your hotmail account on 09/29. The item was shipped and tracking info was sent out to you on 09/28 before we received the additional payment for S&H. Your requests for status reports on your order keep coming in under your Netscape account.
We sent your tracking info via the CP and USPS web page to both your accounts.
PLEASE CHECK YOUR E-MAIL SPAM FILTERS!!!.
ALWAYS SEND INFO REQUESTS VIA THE E-MAIL UNDER WHICH PAYMENT WAS MADE.
USING THE TRACKING # CE37 7258 390C A ON THE USPS WEB PAGE
http://www.usps.com/shipping/trackan...rackandconfirm
YOU WILL SEE THE FOLLOWING INFORMATION:
Label/Receipt Number: CE37 7258 390C A
Status: Notice Left
We attempted to deliver your item at 11:34 am on October 03, 2005 in PALM HARBOR, FL 34685 and a notice was left. It can be redelivered or picked up at the Post Office. If the item is unclaimed, it will be returned to the sender. Information, if available, is updated every evening. Please check again later.
Thread Starter
Instructor
Joined: Apr 2005
Posts: 198
Likes: 0
Originally Posted by Racetronix
Label/Receipt Number: CE37 7258 390C A
Status: Delivered
Your item was delivered at 12:44 pm on October 05, 2005 in PALM HARBOR, FL 34683.
Status: Delivered
Your item was delivered at 12:44 pm on October 05, 2005 in PALM HARBOR, FL 34683.
actually i went and picked it up at the post office and i did not recieve mulitply emails. i was not happy with the experience, I sent $130.00 then i was told to send $10.00 more but the total was $134.99, you really need a better website or take phone orders. i dont care about the $5.00 but at least print out some directions.
Drifting
Joined: Oct 2004
Posts: 1,976
Likes: 0
From: Patchogue NY
Originally Posted by cjg454ss
actually i went and picked it up at the post office and i did not recieve mulitply emails. i was not happy with the experience, I sent $130.00 then i was told to send $10.00 more but the total was $134.99, you really need a better website or take phone orders. i dont care about the $5.00 but at least print out some directions.
Joe B.
Thread Starter
Instructor
Joined: Apr 2005
Posts: 198
Likes: 0
exactly, i mean the product looks good, words good so i theres no problem there. im just iffy sending money paypal to an email address that is NOT clearly stated on the website. The website needs some work. i had to talk to pcmsforless just to make sure i was doing it right and sent it to the correct address. if you ask me thats
Supporting Vendor
Joined: Dec 2001
Posts: 1,573
Likes: 31
From: A dealer near you.
If you do not feel comfortable buying direct given the method of payment and the e-mail based support there is a FULL dealer listing on our web page.
Dealers such as Blowerworks and Thunder Racing, More Performance, Harris Speedworks etc. are experts when it comes to the C4 fuel systems.
Dealers such as Blowerworks and Thunder Racing, More Performance, Harris Speedworks etc. are experts when it comes to the C4 fuel systems.
Le Mans Master
Joined: Oct 2002
Posts: 7,178
Likes: 1
From: Bahston Mass.
I ordered a pump from them on Monday - Got an immediate confirmation and had the pump sitting on my table the next day - I'd deal with them again in a heart beat. I think this was just a mis-understanding 
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Verdad Gallardo
Racer
Joined: Feb 2004
Posts: 334
Likes: 1
From: Fl
I just ordered the Fuel pump kit from them not but 20 minuted ago. Ofcourse for the 84-85. But voila, I get a email saying
"1986-1989 C4 Corvette 255L/Hr HP Fuel Pump Assembly @ $124.99 + $15.00 S&H
Item/Product Number: RX-C469-FPA-B"
Receipt Number: 2739-0473-8499-2827
I didn't use my paypal, because I hate it.
Now ofcourse I cannot get ahold of them, because the email link on the site doesn't work & we have to go through the admin here to get ahold of them. I like this....
"Keep your Receipt Number (shown above) for future reference. You will need to refer to this number if you need customer service from Racetronix or from PayPal"
I didn't use Paypal & the only means of conting him are through the admin here. What kind of crap is that?
So I guess I have to wait to have it shipped here just to send it right back & HOPE it lets me order the correct one.
"1986-1989 C4 Corvette 255L/Hr HP Fuel Pump Assembly @ $124.99 + $15.00 S&H
Item/Product Number: RX-C469-FPA-B"
Receipt Number: 2739-0473-8499-2827
I didn't use my paypal, because I hate it.
Now ofcourse I cannot get ahold of them, because the email link on the site doesn't work & we have to go through the admin here to get ahold of them. I like this....
"Keep your Receipt Number (shown above) for future reference. You will need to refer to this number if you need customer service from Racetronix or from PayPal"
I didn't use Paypal & the only means of conting him are through the admin here. What kind of crap is that?
So I guess I have to wait to have it shipped here just to send it right back & HOPE it lets me order the correct one.
