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Warning about Sears torque wrenches

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Old Aug 26, 2005 | 04:53 PM
  #21  
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After it goes out of calibration its just a big ratchet . I use it for a breaker bar.
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Old Aug 26, 2005 | 04:53 PM
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I don't off hand , no But it was ust in the sunday paper's add so it's probably new.
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Old Aug 26, 2005 | 04:56 PM
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I recently had a problem with this and a cheapo from advanced...

I had it set to 22ft*lbs and it was actually delievering something like 7ft*lbs
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Old Aug 26, 2005 | 05:09 PM
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Originally Posted by Baldturbofreak
I don't off hand , no But it was ust in the sunday paper's add so it's probably new.
OK I just found it on-line. It's called the torque measuring system and this one come with a LIFETIME WARRANTY.

The down side (heh heh there's always a down side) is that it seems to require 2 people. The unit sends a radio signal to the display meter that shows the force applied. So you need someone to read the meter while you muscle the wrench.http://www.sears.com/sr/javasr/produ...0&tab=des#tabs

Last edited by Mr. Peabody; Aug 26, 2005 at 05:12 PM.
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Old Aug 26, 2005 | 07:26 PM
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Hello all,

Measuring instruments typically require recallibration. They may be durable, but still require adjustment. Like front end alignments.

That said, I once purchased a SnapOn 1/4" torque wrench form Ebay, fully expecting an out of spec tool. My job allows access to a calibration shop. Don't work there, occasionally drop in. At any rate, while getting the out of spec SnapOn wrench adjusted, I noticed some Sears click type wrenches on the test bench. They were from a shop that worked on Boeing aircraft, and I had the exact same wrench in my home tool box.

Point is, any torque wrench needs checking. As I understand it, a beam type wrench is very consistent over time, assuming you don't throw a beer cooler in your tool box along with the torque wrench. The broken wrench in the original post is upsetting and is justified with being unhappy. Haven't given up on Sears or SnapOn.

Maybe bad luck. I get some of that too.

Keep the greasy side down.

dlmeyers 90 coupe zf6 3speed shocks
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Old Aug 26, 2005 | 07:48 PM
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I've been using Proto (Stanley Professional tool Group). Good stuff.
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Old Aug 26, 2005 | 08:20 PM
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Originally Posted by dlmeyers
Haven't given up on Sears or SnapOn.

Maybe bad luck. I get some of that too.

Keep the greasy side down.

dlmeyers 90 coupe zf6 3speed shocks
But I don't have a greasy side to keep down.

The other thing about the Sears I go to is the manager of the tool department. We just don't get along. I've tried, but he just pushes the wrong buttons every time I try to get along. He enjoyed telling me it was out of warranty.
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Old Aug 26, 2005 | 09:14 PM
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MAC TOOLS
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Old Aug 26, 2005 | 09:25 PM
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Originally Posted by 65Z01
Good heads up on Sears off brand tools; I hate buying them.

I just checked and my new Sears click torque wrench is a Craftsman so it should carry a life time warrantee. They have always been aces on replacing socket type tools in the past.
Nope! The new Craftsman torque wrenches are only a 90 day warranty. I had a Sears Roebuck torque wrench that went bad a few months ago, & the local srore manager had to call the district manager ( at least that`s what they said ), when I said that it had a lifetime warranty. I had to wait in the store for like a half hour while they hashed it out. Finaly, they said yes, the old one was warranted for life, & they gave me a new one, but only warranted the new one for 90 days.-----thts progress
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Old Aug 28, 2005 | 12:05 PM
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Interesting thread Strick. I had the same experience at Sears in Charlotte recently when they refused to warranty my old clicker. Dept mgr gave me the run around that they only had 90 day warranty. Went home and dug out an old 1971 Craftsman tool catalog where they showed a Lifetime warranty, including the torque wrench. He then told me they would honor the warranty, but needed the original receipt. I went out and bought a Snap On. Sears is not the store they used to be for tools.
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Old Aug 28, 2005 | 12:28 PM
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There is nothing "new" or even interesting about this. I have a 15 year old Craftsman torque wrench and it also had a 90 day warranty. I believe my other torque wrenches from other vendors also were 90 days.

The OP wants to get free recalibration after two years. No tool manufacturer is going to do that.

[edit]After thinking about it, I think I bought it around '85, so it's been a 90 day warranty for at least 20 years.[/edit]

Last edited by VenkmanP; Aug 28, 2005 at 12:35 PM.
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Old Aug 28, 2005 | 01:01 PM
  #32  
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Originally Posted by WNDOPDLR
Interesting thread Strick. I had the same experience at Sears in Charlotte recently when they refused to warranty my old clicker. Dept mgr gave me the run around that they only had 90 day warranty. Went home and dug out an old 1971 Craftsman tool catalog where they showed a Lifetime warranty, including the torque wrench. He then told me they would honor the warranty, but needed the original receipt. I went out and bought a Snap On. Sears is not the store they used to be for tools.
It makes a difference who's working in the tool dept. I brought my craftsman click-stop from the 70's in a couple years ago and they replaced it no muss no fuss. Just told me about the 90 day warranty on the new torque wrenches. In my mechanic days I used to bring in a few worn tools in for replacement pretty regularly. 99% of the time they were repaired or replaced no questions asked. Once or twice some tool head would grill me about how they were used or came to be shot. Acted like they shouldn't be warranteed since I was using them or abusing them daily. They always did though. Didn't understand why Skippy the tool flunky would have a personal interest in it one way or the other.
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Old Aug 28, 2005 | 02:59 PM
  #33  
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Sears only warrants their torque wrenches for 12 months.

I'm on my third(and last one). The cheap construction is what caused failure in mine.

I'll be seeking out the Snap On guy as well.
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Old Aug 28, 2005 | 03:27 PM
  #34  
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Originally Posted by rspreng86
That is interesting I will have to compare my Sears digitorque to my Snap-On and see what I get. I do know that you have to reset the Sears back to zero or the bands will "stretch" thus causing different results.

Bob
ANY type of adjustable torque wrench should always be turned all the way down when not in use. If it's got a tension lock-lever, it should be left released as well. I have Snap-ons and Macs, some for over two decades, and they have remained reliable and accurate due to proper care. Some torque wrenches are only designed to be used in a clockwise direction, some can be used in either direction. Just because it has a reversing lever on the rachet mechanism does not neccesarily mean it is designed to torque in that direction. It's just for convenience in that case, such as when a socket sticks on a bolt head so you can loosen it. If you're torquing near the upper design limit of the wrench, you really need a bigger one for that application. Know how your TW is to be used and cared for and you should get good service out of a quality brand. Also, if you don't have a dedicated drawer in your tool box for these and other precision tools, at least keep it in the protective case it came in.
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Old Aug 28, 2005 | 03:46 PM
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Originally Posted by Corvette Kid NC
ANY type of adjustable torque wrench should always be turned all the way down when not in use. If it's got a tension lock-lever, it should be left released as well. I have Snap-ons and Macs, some for over two decades, and they have remained reliable and accurate due to proper care. Some torque wrenches are only designed to be used in a clockwise direction, some can be used in either direction. Just because it has a reversing lever on the rachet mechanism does not neccesarily mean it is designed to torque in that direction. It's just for convenience in that case, such as when a socket sticks on a bolt head so you can loosen it. If you're torquing near the upper design limit of the wrench, you really need a bigger one for that application. Know how your TW is to be used and cared for and you should get good service out of a quality brand. Also, if you don't have a dedicated drawer in your tool box for these and other precision tools, at least keep it in the protective case it came in.
Now that I have seen the inside of the Sear Digidork, I can see why it's important to return the gauge back to "stop", but don't go beyond "stop" as you'll release the workings inside and it will be inoperative. All there is a coil spring pushing against the head of the wrench. As you increase the torq required the more pressure you put on the spring, so if you keep the torq setting dialed in while it's put away, the spring will lose it's value. As far as protective cases, Sears doesn't have one that comes with their torq wrenches.
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Old Aug 28, 2005 | 03:53 PM
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I grew up in the 50's & 60's hearing the stories about the Sears Lifetime warranty....you didn't need a receipt, just the broken Craftsman tool. The reached over and gave you a new one off the rack; no waiting, no paperwork, no hassle.

10-15 years ago, I turned in a broken ratchet and expected a new one. Was given a remanufactured one that feels cheap and was different from the new ones on the shelf at that time. Haven't been back since.

Their electrical drills, saws, etc all crapped out while my cheapo Black & Deckers still work. Their hand wrenches are probably still the only thing left that are any good, but when compared to the price & quality from Harbor Freight, I have no reason to go near their stores.
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Old Aug 28, 2005 | 03:59 PM
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Originally Posted by Strick
Now that I have seen the inside of the Sear Digidork, I can see why it's important to return the gauge back to "stop", but don't go beyond "stop" as you'll release the workings inside and it will be inoperative. All there is a coil spring pushing against the head of the wrench. As you increase the torq required the more pressure you put on the spring, so if you keep the torq setting dialed in while it's put away, the spring will lose it's value. As far as protective cases, Sears doesn't have one that comes with their torq wrenches.
Digidork, I like that! Please note, I was speaking of quality torque wrenches, Tom!
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Old Aug 28, 2005 | 04:16 PM
  #38  
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Well I keep buying the Craftsman HANDtools because that's the only brand I can snap the head off of a screwdriver with, or strip out a socket with - and get a brand new one no-questions-asked.

As for the torque wrenches - they're the only affordable onese I can find (snap-on is not in the realm of what I'd call "affordable"). And since you can have them recalibrated cheaply it's no biggie. And I've never had problems with both craftsman torque wrenches that I own.

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Old Aug 28, 2005 | 04:58 PM
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Originally Posted by Ramanstud
Well I keep buying the Craftsman HANDtools because that's the only brand I can snap the head off of a screwdriver with, or strip out a socket with - and get a brand new one no-questions-asked.

As for the torque wrenches - they're the only affordable onese I can find (snap-on is not in the realm of what I'd call "affordable"). And since you can have them recalibrated cheaply it's no biggie. And I've never had problems with both craftsman torque wrenches that I own.

Care to share the part #'s? The ones I had were crap. The lateset one was broke before I even used it!

I'd rather spend the money on a higher quality tool than to keep buying multiple cheap ones.
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Old Aug 28, 2005 | 05:46 PM
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I use the old beam torque wrench exclusively. I don't trust the clickers. Never have understood or seen any advantage.
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