TPIS bad business (please read)
Le Mans Master
Joined: Apr 2002
Posts: 7,281
Likes: 5
From: Boston
Re: (BBA)
Your right...Chris made a mistake...thats not the problem.
What is the problem is the response
What is the problem is the response
Le Mans Master
Joined: Apr 2002
Posts: 7,281
Likes: 5
From: Boston
Re: TPIS bad business (396 Roadster)
TPIS UPDATE:
I received my fittings from TPIS, but I had some more problems ...
They sent 1 fitting that was the wrong one! ... so I called them back and Jim said 88 Vettes can come with either size return line, he said he would ship me the correct one out the next day for free and cover the shipping.
Well I did get the correct fitting yesterday, but TPIS billed me $49 US on the credit card for shipping! WTF!!! The invoice has $0 for the fitting as "warranty replacement" , but $49 for shipping & handling. Why can't they just do what they say??? I called them again today and left a message on their voicemail :mad
I received my fittings from TPIS, but I had some more problems ...
They sent 1 fitting that was the wrong one! ... so I called them back and Jim said 88 Vettes can come with either size return line, he said he would ship me the correct one out the next day for free and cover the shipping.
Well I did get the correct fitting yesterday, but TPIS billed me $49 US on the credit card for shipping! WTF!!! The invoice has $0 for the fitting as "warranty replacement" , but $49 for shipping & handling. Why can't they just do what they say??? I called them again today and left a message on their voicemail :mad
I've looked into TPiS stuff with interest for several occasions, but after this, and all these people saying that their stuff is off like cams and heads, this is no good, yes they might have good looking long tubes, but so does LPE, EM, Hookers, and so on.
Defenatly bad reputation for TPiS, sorry but form me only if I cant get form any where else and then I'll be carful.
Later
[Modified by Darkness, 3:50 AM 6/24/2003]
Melting Slicks
Joined: Apr 2000
Posts: 3,490
Likes: 2
From: Oviedo FL
Re: ??????????? (396 Roadster)
Personally, I don't think they owe you squat. You bought 2 minirams from two different people, neither of which were TPIS. The guy you bought the 2nd miniram from didn't provide the fittings and you tried to get some free ones from TPIS. What am I missing here?
Mike
Mike
Thread Starter
Instructor
Joined: Feb 2000
Posts: 232
Likes: 0
From: CANADA
Re: ??????????? (luvmy92)
Can't you read? They sent me the wrong fitting ... then they sent the correct one to me and charge my credit card after they said they would cover the shipping :mad
How is this my fault??? ... and they won't return my calls either! Really professional!!! :rolleyes:
[Modified by 396 Roadster, 5:03 AM 6/24/2003]
How is this my fault??? ... and they won't return my calls either! Really professional!!! :rolleyes:
[Modified by 396 Roadster, 5:03 AM 6/24/2003]
Le Mans Master
Joined: Apr 2002
Posts: 7,281
Likes: 5
From: Boston
Re: ??????????? (396 Roadster)
Can't you read? They sent me the wrong fitting ... then they sent the correct one to me and charge my credit card after they said they would cover the shipping :mad
How is this my fault??? ... and they won't return my calls either! Really professional!!! :rolleyes:
How is this my fault??? ... and they won't return my calls either! Really professional!!! :rolleyes:
Le Mans Master
Joined: Oct 1999
Posts: 6,366
Likes: 34
Re: ??????????? (396 Roadster)
How is this my fault??? ... and they won't return my calls either! Really professional!!! :rolleyes:
You kissed them over pretty good by posting this poopie here, and now it looks like they are going to kiss you right back.
You have already done your damage to them, they dont have anything to loose now. It's pretty much over.
Personaly, I would gone back to where ever I got that accel part, swap it for the right one, and had the car running already.
Drifting
Joined: Apr 2001
Posts: 1,927
Likes: 279
From: Portugal
Re: ??????????? (bill mcdonald)
Personaly, I would gone back to where ever I got that accel part, swap it for the right one, and had the car running already.
The approach I take is to try to build a relationship. I've got a couple guys now who "take care of me" both financially and with special attention, because they know that in the past they've made a mistake or two, but I came back in a civil way and worked with them to resolve the situation.
I don't expect other people to be perfect because I sure as hell am not perfect.
Like I said in a previous post in this thread, The Holley Stealthram I bought new from Holley didn't come with the fittings. And, the instructions sucked and actually led me to believe that by buying some fittings their fuel lines would mate up to my factory fuel lines. Well, when we assembled the fuel rails it became obvious that I was going to need to make some custom fuel lines. Did I go off? Did I try to humiliate a bunch of people who were doing work for me or selling me parts? NO
In the long run, nobody will want to do business with a person who takes that approach. Think about it.
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Verdad Gallardo
Instructor
Joined: Mar 2002
Posts: 138
Likes: 0
From: acton ma
Re: ??????????? (DiabolicalDave)
:cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry MOVE ON :cry :cry :cry :cry :cry :cry :cry :cry :cr
Safety Car
Joined: Dec 2000
Posts: 3,767
Likes: 5
From: Jacksonville Fl
Re: ??????????? (nopain1984)
This is comical...move on? Heck...even those of you who are saying move on are prolonging this threads life simply by posting the words "move on"
This is funny.
BTW: Why would TPIS even have a record of any TPIS product bought from Summit or anywhere else? Just because they dont have record of it...they obviously built it...so it is from them!
This is funny.
BTW: Why would TPIS even have a record of any TPIS product bought from Summit or anywhere else? Just because they dont have record of it...they obviously built it...so it is from them!
Burning Brakes
Joined: Jan 2000
Posts: 1,015
Likes: 3
From: Esko MN
Re: TPIS bad business (eamador11)
I have always had great service and technical help from them. I bought a Random Tech cat in the Fall of 2000. I put 3,000 miles on it, then sold it to a guy last winter. He emailed me a couple weeks ago and said the cat is coming apart inside. I contacted TPiS and they said send it in and we will send you a new one. That's after almost 3 years! I will not hesitate to buy anything from them.
Drifting
Joined: Feb 2002
Posts: 1,937
Likes: 2
From: Arvada CO
Re: TPIS bad business (Greg Johnson)
Simple fact here is they make Millions of dollars that is chup change for them and if they would of mailed it in the first place there would not be this posting...TPIS thinks they know it all about TPI/LT-1/ LS-1...they drive me nuts they tried to down talk me to a smaller cam and everytime i call them they are rude like there stuff dont stink!
I feel bad for you man i would call them back and tell them straight up you want your money back on the whole unit and send that Mini RAM back and tell them where to ram it! See if that gets there attention! :reddevil
What does TPIS think they are bill gates or something?
I feel bad for you man i would call them back and tell them straight up you want your money back on the whole unit and send that Mini RAM back and tell them where to ram it! See if that gets there attention! :reddevil
What does TPIS think they are bill gates or something?
Le Mans Master
Joined: Oct 2002
Posts: 7,178
Likes: 1
From: Bahston Mass.
Re: TPIS bad business (krivera)
I feel bad for you man i would call them back and tell them straight up you want your money back on the whole unit and send that Mini RAM back and tell them where to ram it! See if that gets there attention! :reddevil
What does TPIS think they are bill gates or something?
What does TPIS think they are bill gates or something?
Safety Car
Joined: Oct 2002
Posts: 4,919
Likes: 0
From: birmingham al
Re: (Darkness)
Those guys at TPIS are total dic@@! I talked with them a long time
ago about a cam for my then 89 vett and there were rude and arrogant.
I would never buy ANYTHING from those A-holes!
ago about a cam for my then 89 vett and there were rude and arrogant.
I would never buy ANYTHING from those A-holes!
Thread Starter
Instructor
Joined: Feb 2000
Posts: 232
Likes: 0
From: CANADA
Re: (bhamvett)
I just want them to adjust the credit card and be done with the whole nightmare! I'm glad they sent me the fittings, but the $49 shipping charge is total BS!!! :mad They need to straighten up there shat before I get really pissed off!!! :mad :mad :mad
Le Mans Master
Joined: Apr 2002
Posts: 7,281
Likes: 5
From: Boston
Re: (396 Roadster)
They need to straighten up there shat before I get really pissed off!!! :mad :mad :mad
If they actually did that your best choice is to call you credit card company!
Drifting
Joined: Feb 2002
Posts: 1,937
Likes: 2
From: Arvada CO
Re: TPIS bad business (Jbaker)
Uhhhh.... :confused: ... How does one send something BACK, that he has no reciept for, and can't prove he GOT it from them originally? And, what makes you think TPIS should refund $$ after 3 years?? Does Bill Gates? If so, I have an old copy of Windows 3.1 I might try to send back.