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Well I was suppose to get my car this weekend from neverlift, after getting the roll bar installed. Just called to get an update as to the progress they are making. Told me it wouldn't be done till next weekend now.
Can't get anything done by anyone it seems anymore when and how they specify it to you.
And its always more F'ed up the more you have to go out of your way to accomplish something.
MOJO if you read this....hope the trailer in your yard is ok for another week. Sorry, but its sorta out of my hands.
I seem to have the same problem, everything takes longer when it is a Vette I guess! But on the other thand, when they see one that is really taken care of, It seems they take their time to do it right!
Hang in there and good luck!
Doug
I think the problem is businesses and people are no longer committed to a commitment. If you promise something to someone, that is a verbal contract.
I am no lawyer, but it would seem to me that, barring acts of God, the shop should honor their contract or suffer a monetary loss for every day they are late. Just my $.02 worth.
Subman
I think the problem is businesses and people are no longer committed to a commitment.
Not to be a cynic... but auto shops are like women. Some are flashy and done up, some are run down nappy holes in the wall. Both will sweet-talk you in the door tell you anything you want to hear, because once they have your money and your car it's too late to trade up. And you're at their mercy as to when they'll feel like giving the car back to you.
Typically, smaller businesses rely on a different schedule than corporations:
Small Business ECD Schedule: Earliest Completion Date - by finishing the smaller, quicker jobs first, they get a fast return on the money. By holding the larger projects (although they usually give you a fictitious completion date), they can complete many more short jobs while tackling yours on the side when time permits. Once they begin the process of fixing your car, they generally have you hooked until completion (no one wants to pick up a half finished engine, etc.).
Corporations FIFO or EDD: First in First Out - Not the best business model, but one that auto shops should utilize. No matter what the size of the project, the one that gets in first will be completed first. Earliest Due Date - Projects are completed in sequence of when they are due along with how long it will take to complete them.
This is in no way a direct representation of how all auto shops operate, just a vast generalization; based on personal experience. I've had problems with shops telling me unrealizable completion dates but not putting forth much effort to meet them. Upon stopping by, other cars with quicker jobs have already been started and finished.