Another bad AFR experience
the sad thing is this is just a car me and the wife like to tool around in with the tops off 4 or 5 times a year. Im sure its not even worth asking AFR if they will stand behind the product since I bought them so long ago. Here are the pics.




Last edited by 87Z-ya; Sep 17, 2004 at 11:39 PM.
There have been several posts of late about the poor quality of AFR heads. Guys are still standing in line to buy them though, just drooling over the flow numbers.
AFR won't get me as a customer.
Jake
The Best of Corvette for Corvette Enthusiasts
Less than 2 weeks after I had it installed, they sent me a set of guideplates because the ones on the head were not up to spec. Here we go again into the VC area.
Just less than 3 months after the job, I found out that my motor was junk. Call that inexperience. I should have done a compression check. Well, out came that motor and I had LPE clean the heads and check them and at the time, they were fine.
Well, 3 years later, I forget what I was trying to fix. Either an oil leak or some rattling coming from under the VC. Found out that the driver side was fine but the passenger side had "C"s worn out into the guideplates. Took out a guideplate and while I was looking around, I found a broken spring. Replaced it and all the worn guideplates.
6 months later I took the intake manifold out to fix another oil leak. Decided to take the heads off to see if there was any damage since the compression came out around 165 to 180 psi. Found out that the 165 psi one was the #4. When I removed the head I found that I could see the piston ring because a chunk had been broken off by the valve and bounced around. Cylinder was scarred beyond repair and piston was broken. Took the motor out and bought new heads. Traded the TFS ones in towards the R&R. They took the heads apart to inspect them. The driver side one was good. The pass side was so loose that the valves rattled in the guides once the springs were removed.
My theory was that the resistance between the pushrod and the guideplate and the wobbling of the valves combined caused some sort of problem with the spring and it broke. Since there were 2 springs and 1 broke, it could still close but at higher RPM, it would float and bounced off the piston.
My feeling was that I would not buy heads and run them out of the box like I did with the TFS heads. I would buy bare heads and load them up any ways I wanted.
the sad thing is this is just a car me and the wife like to tool around in with the tops off 4 or 5 times a year. Im sure its not even worth asking AFR if they will stand behind the product since I bought them so long ago.Why is it always assumed that broken parts are automatically due to "inferior" parts used by the manufacturer? Also, why not try contacting the manufacturer before posting pictures and negative commentary on various forums and automatically "assuming" they don't care and won't warranty or stand behind their product?? If it wasn't for one of our customers looking out for our best interest, we wouldn't have even known about this situation....how could we possibly help?? The valves used in your cylinder head are NOT "inferior" parts....They are either manufactured by Manley or REV and are top of the line 21-4N one piece stainless steel valves.....but EVERY manufacturer will occasionally ship a part that might fail. Using good quality components is the only way we can try to keep that situation to a minimum. Also, valve failure might be the RESULT of something else, not necessarily the CAUSE (ie. valve float, not enough piston to valve clearance, incorrect spring pressure for a particular application, etc.). I am not “implying” that is the case here or not, just felt the need to make mention of it. We would like the opportunity to evaluate the cylinder head and see if we can somehow get a better idea of what might have happened. If there seems nothing obvious pointing towards something else, we will stand behind our product and either repair (if possible) or replace the damaged cylinder head at no charge. We would like you to return both heads in the exact condition they came off the shortblock (don't clean them at all). I would like you to contact me here at AFR and I will be provide you with an RGA # to put on the box. We will do our best to evaluate and turn the heads back around to you ASAP.
We do value customer service and always go the extra mile for all of our customers. Many of us here are car enthusiasts as well, and none of us like to see or hear about the type of damage you sustained. We have all had parts fail at one time or another....it is unfortunately a risk we all take modifying and building performance vehicles. The key is to correctly access the situation and try to figure out what might have caused it so hopefully it doesn't happen again. We ship 600-700 pairs of heads a month....the percentage of "problems" that we have is literally a "fractional" figure....less than one quarter of one percent.
We are a stand up company guys....But if you don't give us an opportunity there is not much we can do.
I look forward to hearing back from you...
Contact me @ (818)890-0616 Ext. 109
Thank you,
Tony Mamo
AFR Sales / Product Design



Ive always been a fan of AFR heads tho Ive never owned a set. I was wanting to put a set on my B2k, but the stories like this + a 20k shortblock made me apprehensive. Glad to see Tony come on the thread start the process to making it right. It makes me feel more comfortable with the idea of putting them on my car.
Why is it always assumed that broken parts are automatically due to "inferior" parts used by the manufacturer? Also, why not try contacting the manufacturer before posting pictures and negative commentary on various forums and automatically "assuming" they don't care and won't warranty or stand behind their product?? If it wasn't for one of our customers looking out for our best interest, we wouldn't have even known about this situation....how could we possibly help?? The valves used in your cylinder head are NOT "inferior" parts....They are either manufactured by Manley or REV and are top of the line 21-4N one piece stainless steel valves.....but EVERY manufacturer will occasionally ship a part that might fail. Using good quality components is the only way we can try to keep that situation to a minimum. Also, valve failure might be the RESULT of something else, not necessarily the CAUSE (ie. valve float, not enough piston to valve clearance, incorrect spring pressure for a particular application, etc.). I am not “implying” that is the case here or not, just felt the need to make mention of it. We would like the opportunity to evaluate the cylinder head and see if we can somehow get a better idea of what might have happened. If there seems nothing obvious pointing towards something else, we will stand behind our product and either repair (if possible) or replace the damaged cylinder head at no charge. We would like you to return both heads in the exact condition they came off the shortblock (don't clean them at all). I would like you to contact me here at AFR and I will be provide you with an RGA # to put on the box. We will do our best to evaluate and turn the heads back around to you ASAP.
We do value customer service and always go the extra mile for all of our customers. Many of us here are car enthusiasts as well, and none of us like to see or hear about the type of damage you sustained. We have all had parts fail at one time or another....it is unfortunately a risk we all take modifying and building performance vehicles. The key is to correctly access the situation and try to figure out what might have caused it so hopefully it doesn't happen again. We ship 600-700 pairs of heads a month....the percentage of "problems" that we have is literally a "fractional" figure....less than one quarter of one percent.
We are a stand up company guys....But if you don't give us an opportunity there is not much we can do.
I look forward to hearing back from you...
Contact me @ (818)890-0616 Ext. 109
Thank you,
Tony Mamo
AFR Sales / Product Design
If anyone at AFR is truly concerned about these issues, which seem to continue to crop up on this and other boards, I would suggest an in-depth investigation and evaluation be conducted by AFR to get to the core of these issues.
I've seen quality control issue posts regarding AFR heads on the ThirdGen.Org board as well. I haven't taken it upon myself to try to identify other boards which may have similar complaints.
Since modifying the Chevy engine so popular my suspicion is that there are other boards where posters have had quality control issues with AFR products. The old adage "Where there's smoke there's fire" comes to mind.
It's been my experience that companies tend not to want to admit to flaws in their products. Our history is replete with examples, one result of which has resulted in Ralph Nader's name becoming so well known.
Also, the . . ."fractional figure . . ." argument is often used by other companies whose products come under scrutiny due to recurring failures. Some of those manufacture exploding tires, air bags that, when deployed, injure and kill, on and on and on. To me such a ". . .fractional figure . . ." argument is unconvincing and without merit.
It could be reassuring to many of us if AFR would inform us of the results of their investigation and damage analysis - the porous castings issue is an excellent example - and of the steps already taken or being taken to address the problem when one is found to exist.
Bottom Line: As these issues continue to be reported, AFR's reputation will certainly suffer.
Jake
This is where I came in. After asking questions around I found out about teflon seals not sealing to the valve guides. Since the AFR design left the seals in a puddle of oil at all times, other than when they siphon the puddle dry into the cylinders as the car sits. There was the oil consumption problem.
This should have been a known problem to AFR, yet nothing was mentioned in 2 phone calls to them. Phone calls to AFR were made, nothing came from them, and many hours were wasted chasing the problem down.
The casting problems have been brought up many times. The other thing that was pointed out to me is how small the water passages are. Then you've got the issue with having to double valve cover gaskets on center bolt heads to get them to seal. Too much little BS and then you get all the nickle and dime "options" that drive up the price.
EJ

Tony - I am very impressed with the way you have responded and hope everything works out for the best. I was on the fence as to what kind of company AFR is and I think you have just answered my doubts.
Also this time around I bought the trickflows cnc'd 195's and lightly ported them. Should go good. And haven't hered anything bad about them. Alot cheaper to.
Last edited by redfast; Sep 22, 2004 at 06:40 PM.








Ouch, I feel for you












