FedEx & Windshields Updates
10-21-2007, 08:11 PM
#1
Burning Brakes
Thread Starter
FedEx & Windshields Updates
Well,
I thought i would just drop the forum members a quick note & let you know what fedex did about the windshields.
DENIED ALL CLAIMS
According to FeDex T.O.S. "We do not cover for glass"
They even lost one package & still haven't found it, they say the same thing, we will not pay out for the lost package either because it contained glass.
They damaged & lost 19 windshields. The freight co. we used last 2 weeks have delivered 13 & damaged NONE.
Kurt.
I thought i would just drop the forum members a quick note & let you know what fedex did about the windshields.
DENIED ALL CLAIMS
According to FeDex T.O.S. "We do not cover for glass"
They even lost one package & still haven't found it, they say the same thing, we will not pay out for the lost package either because it contained glass.
They damaged & lost 19 windshields. The freight co. we used last 2 weeks have delivered 13 & damaged NONE.
Kurt.
10-21-2007, 09:15 PM
#2
Race Director
That's a DISGRACE! and will affect my future dealings with Fed-Ex,
but I paid for my windshield on 6/11 and would like to get what I paid for.....
I'm not a whiner, but I need to hear from you as what your game plan is. Last you told me you would probably send a truck to south Florida to deliver the windshields for this area. Haven't heard from you in a few weeks.
but I paid for my windshield on 6/11 and would like to get what I paid for.....
I'm not a whiner, but I need to hear from you as what your game plan is. Last you told me you would probably send a truck to south Florida to deliver the windshields for this area. Haven't heard from you in a few weeks.
10-21-2007, 09:27 PM
#3
Team Owner
Member Since: Oct 2001
Location: Do or do not there is no try YODA
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I used to work for Fed Ex. The entire organization was fk'd up from top to bottom. Sorry if anyone works for Fed Ex, but that was just my experience!
10-21-2007, 10:25 PM
#5
Burning Brakes
Thread Starter
That's a DISGRACE! and will affect my future dealings with Fed-Ex,
but I paid for my windshield on 6/11 and would like to get what I paid for.....
I'm not a whiner, but I need to hear from you as what your game plan is. Last you told me you would probably send a truck to south Florida to deliver the windshields for this area. Haven't heard from you in a few weeks.
but I paid for my windshield on 6/11 and would like to get what I paid for.....
I'm not a whiner, but I need to hear from you as what your game plan is. Last you told me you would probably send a truck to south Florida to deliver the windshields for this area. Haven't heard from you in a few weeks.
What was the name on this one? I can have one delvered to you later on this week.
10-21-2007, 10:29 PM
#6
Burning Brakes
Thread Starter
Chris,
I was hoping i could get resolution from FedEx, but this isn't going to happen. I am re evaluating my options at this time, but i can almost say with 100% certainty that the crating co. will bame FeDeX & so the vicious circle begins.
I've just about written it off and moved past this whole ordeal, i just wanted to get the windshields to my customers & that's is what i've almost completed, at least will have done by the end of this week.
10-21-2007, 11:47 PM
#7
Drifting
Member Since: Jun 2001
Location: Kennewick,WA., USA
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Not to hi-jack...........
UPS is no better.
I bought e.... and the guy took the stuff to The UPS store to have them box and ship. I get a box with less then half full of packing and 2 bent jeep doors. I'm out $825. doors and shipping/boxing fee Plus $959.36 to repair(body/paint work). It took 3 1/2 months to get a check for $200. from UPS. They did not even give back the shipping and boxing fee.
I know my lost is peanuts compaired to the cost of 19 windshields, but I'm still pissed
UPS is no better.
I bought e.... and the guy took the stuff to The UPS store to have them box and ship. I get a box with less then half full of packing and 2 bent jeep doors. I'm out $825. doors and shipping/boxing fee Plus $959.36 to repair(body/paint work). It took 3 1/2 months to get a check for $200. from UPS. They did not even give back the shipping and boxing fee.
I know my lost is peanuts compaired to the cost of 19 windshields, but I'm still pissed