Eckler's Email ??? Looking for idiots!
Thread Starter
Melting Slicks
Joined: Sep 2004
Posts: 3,024
Likes: 18
From: DFW Texas
Eckler's Email ??? Looking for idiots!
Here is a copy/paste of an email I got from Ecklers (somehow got on their email list)... 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
From: Ecklers Core Department [mailto:ecklers@ecklers.rsc02.com]
Sent: Thursday, August 25, 2005 12:59 PM
To: All IDIOTS real name omitted
Subject: Eckler's will by your used headlamps
CALL 1-800-284-3906
Send us your complete and assembled Corvette headlamp motor prepaid and insured to:
Eckler's Core Division
5140 S. Washington Avenue
Titusville, FL 32780
Once received we will evaluate the condition of the motor and pay you as shown below for motors in rebuildable condition. Payment will be issued 10-14 business days after receipt of the motor.
Make up to $100.00 for your used headlamp motor
Privacy Guarantee: ECKLERS.COM, Inc. will not share
your e-mail address with any other companies or individuals.
© 2005 ECKLERS.COM, Inc.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Now .... for those up us that know about the nylon gear that wears out and no telling how many don't know of the $40 fix, they spend $$$ hundreds $$$ on 'replacement' motors as they have been told by the Stealerships it needs a whole new motor assembly. Then thinking it's trash they keep it as a prime example of the "Corvette Tax" item, then low and behold, a savior appears! Ecklers will by that worn out, no good burned up (hah) assembly and even pay you up to $100 for it!
Then, they put a new gear in it and re-sell it for hundreds. What a scam........ One more reason I have not nor will I ever do business with Ecklers.
OK...Bring on the pro-Ecklers bashers - I can take it.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
From: Ecklers Core Department [mailto:ecklers@ecklers.rsc02.com]
Sent: Thursday, August 25, 2005 12:59 PM
To: All IDIOTS real name omitted
Subject: Eckler's will by your used headlamps
CALL 1-800-284-3906
Send us your complete and assembled Corvette headlamp motor prepaid and insured to:
Eckler's Core Division
5140 S. Washington Avenue
Titusville, FL 32780
Once received we will evaluate the condition of the motor and pay you as shown below for motors in rebuildable condition. Payment will be issued 10-14 business days after receipt of the motor.
Make up to $100.00 for your used headlamp motor
Privacy Guarantee: ECKLERS.COM, Inc. will not share
your e-mail address with any other companies or individuals.
© 2005 ECKLERS.COM, Inc.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Now .... for those up us that know about the nylon gear that wears out and no telling how many don't know of the $40 fix, they spend $$$ hundreds $$$ on 'replacement' motors as they have been told by the Stealerships it needs a whole new motor assembly. Then thinking it's trash they keep it as a prime example of the "Corvette Tax" item, then low and behold, a savior appears! Ecklers will by that worn out, no good burned up (hah) assembly and even pay you up to $100 for it!
Then, they put a new gear in it and re-sell it for hundreds. What a scam........ One more reason I have not nor will I ever do business with Ecklers.
OK...Bring on the pro-Ecklers bashers - I can take it.
Melting Slicks
Joined: Mar 2003
Posts: 2,744
Likes: 9
From: FL
Cruise-In VI Veteran
Yeah I got that same email...
Sometimes the motor goes out.. as did on my C4. It's the same motor setup. It had a "weak" spot in the motor.. I disassembled it and all.. It needed a motor.. Gear was PERFECT! and so were those bushings that are the "install a CLB" of the C4 world.. "change the bushings" "change the bushings".. heard that 300 million times.. lol..
steve
Sometimes the motor goes out.. as did on my C4. It's the same motor setup. It had a "weak" spot in the motor.. I disassembled it and all.. It needed a motor.. Gear was PERFECT! and so were those bushings that are the "install a CLB" of the C4 world.. "change the bushings" "change the bushings".. heard that 300 million times.. lol..
steve
Race Director
Joined: Oct 2002
Posts: 16,477
Likes: 26
From: Gone
CI 6-7-8-9-10 Veteran
St. Jude Donor '03
So, let's get this right...there is a company out there that will buy your broken parts, refurbish them, and resell them...for profit? 
Welcome to corporate America.
In this case, you may know the fix, and are (almost) doing well to advise others of it.
When your refirigerator, A'C, computer, stereo, or anything else needs repair, you will likely be in the same situation, but may not be in this position to know how to repair it yourself, no matter how easy, cheap and simple the actual repair may be. Making an example of someone just because they offer that service is silly.
If you posted this for the intent of helping people save money, then help them, and post the how-to procedure of changing the headlight gear.
Don't blame the people that do this as a service. The people that do have old headlight motor cores laying around just may enjoy making that $100 that was taking up room in their closet or garage.
Welcome to corporate America. In this case, you may know the fix, and are (almost) doing well to advise others of it.
When your refirigerator, A'C, computer, stereo, or anything else needs repair, you will likely be in the same situation, but may not be in this position to know how to repair it yourself, no matter how easy, cheap and simple the actual repair may be. Making an example of someone just because they offer that service is silly.
If you posted this for the intent of helping people save money, then help them, and post the how-to procedure of changing the headlight gear.
Don't blame the people that do this as a service. The people that do have old headlight motor cores laying around just may enjoy making that $100 that was taking up room in their closet or garage.
Corvette Stories
The Best of Corvette for Corvette Enthusiasts
Top 10 Most Expensive Corvettes Ever Sold on Bring A Trailer
Brett Foote
10 Things Every Corvette Owner Needs (2026 Edition)
Michael S. Palmer
8 Most "Only Corvette Owners Understand" Quirks and Problems
Pouria Savadkouei
10 Reasons the C6 Z06 is Still A Performance Benchmark After 20 Years
Joe Kucinski
How Much Horsepower Every Corvette Engine "LOST" in 1972
Joe Kucinski
Top 10 DOs and DON'Ts for Protecting Your Convertible Top!
Michael S. Palmer
Top 10 Most Explosive Corvettes Ever Made: Power-to-Weight Ratio Ranked!
Joe Kucinski
150 hp to 1,250 hp: Every Corvette Generation Compared by the Specs That Matter
Joe Kucinski
8 Coolest Corvette Pace Cars (and Replicas) of All Time
Verdad Gallardo
Thread Starter
Melting Slicks
Joined: Sep 2004
Posts: 3,024
Likes: 18
From: DFW Texas
This has nothing to do with "Welcome to Corporate America'. It has nothing to do with this being a "service" -
IMHO, it borders on deceptive or at best, misleading intent. It is implied that the motors are burned up and worthless. Their escape clause as quoted:
Once received we will evaluate the condition of the motor and pay you as shown below for motors in rebuildable condition
This does not even involve the conditon of the motor. They already know that. Guaranteed -if the motor won't turn, you get NOHTING for it, and I'd bet very few would actually ever see $100 per unit.
And, the retail customer (maybe the next email solicitation) who buys it from them is NOT getting a "re-built motor or "re-conditioned" or 'factory re-manf' unit. They are getting a spray painted looks-like-new assembly with absolutely no way of knowing how many cycles that particular motor has had on it.
It's not that what they are doing isn't a 'service' to those who in fact did get bent-over once, in a round about way, they, or others, are or could be getting it again!
At best, it's DECEPTIVE... and yes, I've probably been taken to the cleaners on something I didn't know anything about and it may be so pervasive that "Corporate America" is laughing it's way to the bank, far more so than many suspect.
IMHO, it borders on deceptive or at best, misleading intent. It is implied that the motors are burned up and worthless. Their escape clause as quoted:
Once received we will evaluate the condition of the motor and pay you as shown below for motors in rebuildable condition
This does not even involve the conditon of the motor. They already know that. Guaranteed -if the motor won't turn, you get NOHTING for it, and I'd bet very few would actually ever see $100 per unit.
And, the retail customer (maybe the next email solicitation) who buys it from them is NOT getting a "re-built motor or "re-conditioned" or 'factory re-manf' unit. They are getting a spray painted looks-like-new assembly with absolutely no way of knowing how many cycles that particular motor has had on it.
It's not that what they are doing isn't a 'service' to those who in fact did get bent-over once, in a round about way, they, or others, are or could be getting it again!
At best, it's DECEPTIVE... and yes, I've probably been taken to the cleaners on something I didn't know anything about and it may be so pervasive that "Corporate America" is laughing it's way to the bank, far more so than many suspect.
Drifting
Joined: Feb 2005
Posts: 1,960
Likes: 0
From: Issaquah Wa.
You know,... I've been a ecklers guy for many years. I've never had ANY problums with service and I have used them alot,...........but................this IS ,........B.S. 
and now I wonder if they even understand how much we "talk" to each other???????? and if I were to just take a guess I think this can't be good P.R.
and now I wonder if they even understand how much we "talk" to each other???????? and if I were to just take a guess I think this can't be good P.R.
Race Director
Joined: Apr 1999
Posts: 15,146
Likes: 477
From: NM
Originally Posted by crawfish333
I discarded one with a busted case recently. I would have have sent it in, why the heck not? I have no problem with the email.
Got to agree, if I had any laying around the garage I would send them in. Better then trying to sell them on EBay
Thread Starter
Melting Slicks
Joined: Sep 2004
Posts: 3,024
Likes: 18
From: DFW Texas
Take a look for yourself!
"REBUILT" assembly
Take another look:
http://www.ecklers.com/product.asp?p...JTQC4Q0J664XUB
Or this one:
http://www.ecklers.com/product.asp?p...JTQC4Q0J664XUB
Do they say WHO it was rebuilt by? Nope! Do they say what PART was rebuilt? YES they do! They say "REBUILT HEADLIGHT MOTOR"
Now, there is the
in all of this
Not only do they rape you on the motor/assembly, you have to pay a 'core charge' and send them your old one after the swap! Your cost? $130 plus shipping (two ways).
For comparison... how about GM PARTS DIRECT Enter Part Number 16523917 - go to Checkout to see the price (I'll save you the effort - It's around $130.28 shipped and says nothing about a core charge or return of the old unit.
I'm blind but I can see!
OK Off
"REBUILT" assembly
Take another look:
http://www.ecklers.com/product.asp?p...JTQC4Q0J664XUB
Or this one:
http://www.ecklers.com/product.asp?p...JTQC4Q0J664XUB
Do they say WHO it was rebuilt by? Nope! Do they say what PART was rebuilt? YES they do! They say "REBUILT HEADLIGHT MOTOR"
Now, there is the
in all of thisNot only do they rape you on the motor/assembly, you have to pay a 'core charge' and send them your old one after the swap! Your cost? $130 plus shipping (two ways).
For comparison... how about GM PARTS DIRECT Enter Part Number 16523917 - go to Checkout to see the price (I'll save you the effort - It's around $130.28 shipped and says nothing about a core charge or return of the old unit.
I'm blind but I can see!
OK Off
Le Mans Master
Joined: Jul 2004
Posts: 8,142
Likes: 0
From: Time is a great teacher. Unfortunately, it kills all its pupils.
Cruise-In VIII Veteran
St. Jude Donor '07
On top of the deception, the email is rather unprofessional to begin with. The title says, "Eckler's will by your used headlamps". The word is spelled buy.
Instructor
Joined: Aug 2005
Posts: 120
Likes: 0
From: New Baltimore Michigan
Another point, the ad says that after you pay to ship the motor to Ecklers that you could get UP TO $100.00. 
I wonder How many people will really get the full $100.00? This whole thing shouts RIP-OFF! 
I wonder How many people will really get the full $100.00? This whole thing shouts RIP-OFF!
Team Owner
Joined: Sep 1999
Posts: 34,062
Likes: 4
From: Evans, GA
My, my and my. Oh yee of little faith. Echelers is just another free enterprise business in the US of A.
No one is twisting your arm and forcing you to participate. It's your choice and if I had any broken assembly laying around that I could not repair, I might consider mailing them in rather than placing them in the weekly trash pickup.
One man's trash is anothers treasure.
No one is twisting your arm and forcing you to participate. It's your choice and if I had any broken assembly laying around that I could not repair, I might consider mailing them in rather than placing them in the weekly trash pickup.
One man's trash is anothers treasure.