Finally GM responds
Thread Starter
Intermediate
Joined: Sep 2004
Posts: 44
Likes: 0
Finally GM responds
I have a 01. it has been consuming oil from day one. It started with a quart every 2700 miles and GM would not do anything unless it was less than one quart every 1000 miles. Here I am at 48,000 miles out of warranty and I am using a quart every 900 miles. After much work on my part GM agree to fix at no cost. It has been a long haul but I final got them to stand by their product. I still need to fight for the loaner car once it goes in for the week to get the engine pulled. 
Race Director
Joined: Jul 2005
Posts: 11,308
Likes: 1
From: The Beautiful Greater Bay Area California
Congratulations, Quicksilver. With your tenacity and patience, you were finally able to get GM to take care of a very troublesome factory fault and consumer issue. Good job. Let us know how it turns out.
Best Wishes to You,
Eden
Best Wishes to You,
Eden
Melting Slicks
Joined: Oct 2004
Posts: 3,293
Likes: 0
From: Big Bear City CA
St. Jude Donor '06-'07-'08-'09
Personally I find it very disapointing and alarming that it takes an "act of God" to get GM to move on such issues!
But good for you
Glad to hear they'll fix you up 
But good for you
Glad to hear they'll fix you up
Corvette Stories
The Best of Corvette for Corvette Enthusiasts
Top 10 Most Expensive Corvettes Ever Sold on Bring A Trailer
Brett Foote
10 Things Every Corvette Owner Needs (2026 Edition)
Michael S. Palmer
8 Most "Only Corvette Owners Understand" Quirks and Problems
Pouria Savadkouei
10 Reasons the C6 Z06 is Still A Performance Benchmark After 20 Years
Joe Kucinski
How Much Horsepower Every Corvette Engine "LOST" in 1972
Joe Kucinski
Top 10 DOs and DON'Ts for Protecting Your Convertible Top!
Michael S. Palmer
Top 10 Most Explosive Corvettes Ever Made: Power-to-Weight Ratio Ranked!
Joe Kucinski
150 hp to 1,250 hp: Every Corvette Generation Compared by the Specs That Matter
Joe Kucinski
8 Coolest Corvette Pace Cars (and Replicas) of All Time
Verdad Gallardo
Administrator
Joined: Mar 2001
Posts: 368,390
Likes: 24,793
From: In a parallel universe. Currently own 2014 Stingray Coupe.
C7 of the Year - Modified Finalist 2021
MO Events Coordinator
St. Jude Co-Organizer
St. Jude Donor '03 thru '26
NCM Sinkhole Donor
CI 5, 8 & 11 Veteran
Glad your persistence paid off. I had the rings replaced in mine about three years ago and the tech did a great job. No more oil consumption and the car runs great. Hope yours turns out as well as mine did.
Safety Car
Joined: Oct 2000
Posts: 4,949
Likes: 10
From: Monticello MN
Originally Posted by 2001 quicksilver
I have a 01. it has been consuming oil from day one. It started with a quart every 2700 miles and GM would not do anything unless it was less than one quart every 1000 miles. Here I am at 48,000 miles out of warranty and I am using a quart every 900 miles. After much work on my part GM agree to fix at no cost. It has been a long haul but I final got them to stand by their product. I still need to fight for the loaner car once it goes in for the week to get the engine pulled.
A good friend just had his rings AND pistons replaced for oil issues under the bulletin. I thought that to be interesting.
Ed
Racer
Joined: Jul 2003
Posts: 374
Likes: 0
From: Southern California Ca
Originally Posted by 2001 quicksilver
I have a 01. it has been consuming oil from day one. It started with a quart every 2700 miles and GM would not do anything unless it was less than one quart every 1000 miles. Here I am at 48,000 miles out of warranty and I am using a quart every 900 miles. After much work on my part GM agree to fix at no cost. It has been a long haul but I final got them to stand by their product. I still need to fight for the loaner car once it goes in for the week to get the engine pulled.
Write letters, call, e-mail? To whom did you address your complaint?
How long did take?
Thread Starter
Intermediate
Joined: Sep 2004
Posts: 44
Likes: 0
it took too long! !!!
I had called GM complaint line when the car was new and under warranty. I opened a file. I watched the oil consumption increase then callled GM back (about 4 years later). This time they addressed the problem. I have the name of a great GM customer service rep. who helped me if you need it. The next would have been legal action if this did not work.
Racer
Joined: Jul 2003
Posts: 374
Likes: 0
From: Southern California Ca
Originally Posted by 2001 quicksilver
I had called GM complaint line when the car was new and under warranty. I opened a file. I watched the oil consumption increase then callled GM back (about 4 years later). This time they addressed the problem. I have the name of a great GM customer service rep. who helped me if you need it. The next would have been legal action if this did not work.
Pro
Joined: Jun 2004
Posts: 618
Likes: 0
From: Houston TX
What is the powertrain warranty on C5s? Many cars have three different warranties.
Bumper to bumper
Powertrain (what this would fall under)
Rust / corrosion
I know on my old Focus it was like 3 year 36K mile bumper to bumper, 5 year 50K mile powertrain and something even longer regarding rust for the body panels.
Bumper to bumper
Powertrain (what this would fall under)
Rust / corrosion
I know on my old Focus it was like 3 year 36K mile bumper to bumper, 5 year 50K mile powertrain and something even longer regarding rust for the body panels.
