I don't doubt that someone didn't file a false claim on you once. But when a UPS driver drops a 50 lbs. box from waist height that is marked fragil right in front of me in my office I'm suggesting my claim was fair but I got squat from UPS on the claim.
So

 

glad you did not use USPS!

I worked for them for 18 years and I avoid using them whenever I can.

UPS is slighly better in my opinion.

 

If you do not see anything moving on your claim in 1 month then file a small claims action against them. Make sure you have pictures and the invoice showing insurance was paid for.

Trust me, ups will do EVERYTHING in their power to not pay.

Fed-Ex seems better for everything I have shipped. Faster, cheaper, and my packages seem to get to me in much better shape.

 

I've been down that road before and I will NEVER use UPS again,
they will drag it out forever and try to pay lesser amounts than the insured amount and so on.

 

I've got to give props to UPS on this one, I was just notified by shipper that UPS is going to pay the claim and he is going to ship me a new head. As I mentioned before this head was wrapped in five layers of cardboard and marked fragile, so who knows what really happened to it, looks like everything will work out OK. Thanks for all the responses. Merry Christmas!!!!!!!!!!!!!!!!!!!!!!!!!

 

I for one cant stand UPS. The drivers have NO respect for the items they are delivering.
Last month I ordered an LS2 Block from "Fred Beans" The crate was delivered "Destroyed" and the block was upside down and damaged. It looked like they dropped the crate and it broke, allowing the block to fall out. It also looked like the driver just tossed the block back into the busted crate and delivered it.

I called "Fred Beans" and they shipped out another block in the crate the same day.
WHAT DO YA KNOW??? They busted the second one as well. We took pictures while the UPS man was still there. He claimed he didnt know how it happened.
UPS has said it was improperly packaged...
Thats funny, it was a bare block shipped in an enclosed "Wooden" crate that was packaged directly at GM. How much more secure can you get???

This is something that has happened within the last couple of days so we are still figuring out what to do.

And before you claim it was a shipping scam, These packages were delivered to the parts department of my dealership NOT a local residence where no onecould see the delivery.

 

I had a Darton block delivere by UPS with the starter area of the block completely snapped off. I chased the adjuster around for nearly a month. After talking to his supervisor, I finally pinned him down.
He said " I'm going on vacation tomorrow and can't do anything until I get back" This is after a month of BS. I told him that was unacceptable.
He says he'll handle the claim right now over the phone. He asks me a bunch of questions and says he'll authorize the claim immediately.
Three weeks later I get a letter from UPS denying the claim completely. The SOB lied to me just so he could go on vacation without being bothered.
That was the last straw. We use Fedex now and have very few problems.

 

They will deny the claim for inadequate packaging, whether or not the packaging was adequate.

By the way, UPS used to funnel all their cargo insurance funds through an off-shore subsidiary in Bermuda to avoid paying Federal Tax on them:

"UPS organized a Bermuda insurance subsidiary, Overseas Partners, Ltd. ("OPL"), capitalized it, and spun it off to its shareholders. (UPS was at the time a privately-held company, and its stock was held mostly by employees.) UPS then entered into an insurance agreement with National Union Fire Insurance Company, a subsidiary of AIG, which entered into a reinsurance agreement with OPL. In a sense, National Union could be viewed as a conduit and administrator for insurance provided by OPL. The excess value charges OPL collected always exceeded the amount of claims it paid out for lost or damaged packages, usually by $40,000,000 to $60,000,000 per year. In this manner, the income attributable to the excess value charges were directed to OPL for a net federal income tax savings of approximately $16,000,000 per year.

The Tax Court had found that the restructuring was done for the sole purpose of avoiding taxes and that the arrangement between UPS, National Union Fire and OPL had no economic substance or business purpose. Therefore, the arrangement was an anticipatory assignment of income and a "sham." UPS was required to recognize all of the income earned by OPL."

I believe the appeals are still going back and forth because $1.8 billion is involved.

 

Here is my experience. My wife had a statue of an angel on our front porch (its a big porch) by the door. It was winter. I came home and a big box was on top of the now broken angel. Only one set of footprints that I quickly took digital pics of. The short of it is, the driver said he didnt do it so too bad. Gimme a break. Its stupid crap like that makes you never do business with companies again. Sorry Im , but they didnt have to hear it from my wife, a little 5ft 100 pound ball of