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This lack of knowledge of parts, etc. is all too common these days. Florida and some other states, I'm certain, have difficulty finding knowledgeable help. Hell, just finding help is a real problem. Certainly there are some dealerships that have great service departments, but they are scarce and seemingly becoming almost non-existent. I'm sure that is why non-dealership service has become so popular here in FL. and other places. Many of these private Vette service companies do great work and are very reputable. I recently learned that a fellow Vette owner took his car in to be serviced and took the diagnostic printout with him. He showed it to the service tech who fixed the minor problem, and when he got the invoice, they charged him for another diagnosis which yielded the exact information that he had presented in the first place. $100.00 for diag. and another for $400.00 for a sensor and labor to replace. When he asked about the bill for the diagnosis, the reply was "We do this for all vehicles". Needless to say, the dealership just lost a number of customers, but they don't seem to really care. End of rant. Bronk
From: HOW FAST WAS I GOING OFFICER? Los Angeles Hating GM Dealership Service Dept.'s Since Sept. 2004
St. Jude Donor '04-'05-'06-'07
Randy! Between you and devnull... I would've paid good money to see the guy's face with either comment....
BTW, someone just stuck their head in my office and wanted to know what was so funny.... :o
Originally Posted by blacksedan87
I would have shown him this picture......
C5 Galaxy
The C-5 is one of the largest aircraft in the world. It can carry outsize and oversize cargo intercontinental ranges and can take off or land in relatively short distances. Ground crews can load and off load the C-5 simultaneously at the front and rear cargo openings.
When I had my 89 back in 92 you never heard c3, c4, etc. There are a lot of people that have no idea what a c5 or c6 is, but EVERYONE knows what a Vette is!
From: Mississauga, Ontario Corvettes were built to be driven...not trailered
St Jude Donor '07-'08-'09
I'll buy into the fact that someone outside the hobby wouldn't have a clue what a C5 is but I, like others on this thread, would expect someone standing behind a parts counter at a GM dealership to be familar with the term
This lack of knowledge of parts, etc. is all too common these days. Florida and some other states, I'm certain, have difficulty finding knowledgeable help. Hell, just finding help is a real problem. Certainly there are some dealerships that have great service departments, but they are scarce and seemingly becoming almost non-existent. I'm sure that is why non-dealership service has become so popular here in FL. and other places. Many of these private Vette service companies do great work and are very reputable. I recently learned that a fellow Vette owner took his car in to be serviced and took the diagnostic printout with him. He showed it to the service tech who fixed the minor problem, and when he got the invoice, they charged him for another diagnosis which yielded the exact information that he had presented in the first place. $100.00 for diag. and another for $400.00 for a sensor and labor to replace. When he asked about the bill for the diagnosis, the reply was "We do this for all vehicles". Needless to say, the dealership just lost a number of customers, but they don't seem to really care. End of rant. Bronk
I agree completely. It's so hard to find any place that is knowledgeable anymore. I can't count the number of times I've gone to pick up a part and have to tell the employee, " That's not the right part". You have to go to a place that specializes in your type of car and usually pay more for it. But I guess it's worth it to get it right the first time.
I was just doing some work at a chevy dealership the other day and I started talking to the dealership manager about a corvette that was in the service bay and when I kept using the "C5" term he kept tilting his head , finally I said fifth generation corvette and he said "Oh" .
Also when my boss at work bought a 2000 vette coupe, he kept calling it a T-top or a hardtop, it took over two months of me telling him it`s coupe and don`t embarrass yourself calling it something else.
Then the C5's came out, and the "Cx" style of designating the various Corvette eras became popular.
As a side note, not everyone agrees that the 1953-1955 Corvettes were the same generation as the 1956-1962 cars. I have a Corvette book from the late 1980's that refers to the 1984+ cars as the fifth generation of Corvette.
It's just a slang term used by Corvette enthusiasts,not an official designation.I wouldn't fault the parts man.He'd never come across the term in a parts book.
From: Mississauga, Ontario Corvettes were built to be driven...not trailered
St Jude Donor '07-'08-'09
Originally Posted by Cpe04
It's just a slang term used by Corvette enthusiasts,not an official designation.I wouldn't fault the parts man.He'd never come across the term in a parts book.
Sorry...don't buy it. Could you imagine Harley parts guy not knowing the slang not gonna happen (or at least not for long )
It's just a slang term used by Corvette enthusiasts,not an official designation.I wouldn't fault the parts man.He'd never come across the term in a parts book.
Heck, can you honestly say you know everything about your industry from, for example, design to engineering to testing to marketing to sales to R&D to payroll to HR, etc...? You know all the slang, the history, the "insider" stuff?
The guy worked in parts, they sell Chevrolets, and he knows that slick little two-seater is the Corvette.
I'll have to side on the idea that the guy just isn't familiar with the designation, and not some nit-wit. The variations in models, parts, and brands a Harley or Porsche guy needs to know, and is exposed to, is far less than those of someone who orders parts regarding all of GM's line-up from now AND the past. Many wouldn't know what a 4th-Gen Camaro was or how to look up parts for a G3 Chevelle. These are terms relative to the society that encompasses them.
I agree that the parts guy should recognize the term "C5", however, it is useless for looking up a part. You may think that all C5's have the same parts installed, but in fact, most years are different from the previous year. Even simple items change from year to year. You don't want to get the wrong part, do you? Lighten up.
I always tell the dealer "97 vette" to begin a search for a part , because i figure they might be different from year to another , on some parts anyway .
However , I would sure hope that a chevy counter person would have heard what a Cx term is . Their sales people seem to always do
Designer Imagines A Corvette That Looks More Like a Corvette Than the Corvette
Slideshow: A Jaguar designer's personal project imagines what a modern front-engined Corvette might look like if Chevrolet revisited the golden age of the Stingray.