Problems with Eckler's?
Thread Starter
Burning Brakes
Joined: Nov 2005
Posts: 770
Likes: 1
From: Maple North Carolina
Eckler's
Hold on there Sparky: I wasn't bashing anyone. I don't have anything against Eckler's...
I was asking for info and advice. That is what the forum is all about. I don't know anything about the merchant or its history. I'd like to see hand wave threads "locked" too but that doesn't make it a reality. If I can't ask you all a corvette parts question, then where do I learn? What good is a network that will not let you share your experiances?
Don't throw the baby out with the bath water...
I was asking for info and advice. That is what the forum is all about. I don't know anything about the merchant or its history. I'd like to see hand wave threads "locked" too but that doesn't make it a reality. If I can't ask you all a corvette parts question, then where do I learn? What good is a network that will not let you share your experiances?
Don't throw the baby out with the bath water...
Safety Car
Joined: Dec 2003
Posts: 4,073
Likes: 1
From: Sarver Pennsylvania
Originally Posted by vafirevet
Hold on there Sparky: I wasn't bashing anyone. I don't have anything against Eckler's...
I was asking for info and advice. That is what the forum is all about. I don't know anything about the merchant or its history. I'd like to see hand wave threads "locked" too but that doesn't make it a reality. If I can't ask you all a corvette parts question, then where do I learn? What good is a network that will not let you share your experiances?
Don't throw the baby out with the bath water...
I was asking for info and advice. That is what the forum is all about. I don't know anything about the merchant or its history. I'd like to see hand wave threads "locked" too but that doesn't make it a reality. If I can't ask you all a corvette parts question, then where do I learn? What good is a network that will not let you share your experiances?
Don't throw the baby out with the bath water...
Besides, this could help the sponsors shape up and be of better service (that only applies to those that need to, NOT the the rest of you guys!
)
Burning Brakes
Joined: Jul 2004
Posts: 932
Likes: 0
From: Las Cruces New Mexico
Originally Posted by MyOwn69
Hate to see a sponsor bashed, but I do agree with the above - we've got to be able to share experiences - honestly, or, well, check out the WDP thread!
Besides, this could help the sponsors shape up and be of better service (that only applies to those that need to, NOT the the rest of you guys! )
Besides, this could help the sponsors shape up and be of better service (that only applies to those that need to, NOT the the rest of you guys!
)
At some point this thread and the others may be read by the vendor and prompt the vendor to adjust as they see fit. I certainly have no problem telling the manager the the "person" did a good job or a bad job. In fact I have been know to ask the customer service person on the phone to get the manager on the phone with us so that I can tell the manager how pleased I am with the service. I also have no problem getting the manager on the phone and telling them where some corrections need to be made. Ecklers is just one that has had constant problems over the last 3 years. Shoot, the Home Depot in my town is the same way, can't find what you want, the people either don't know how to help or literally run when you need their help.
Drifting
Joined: Apr 2004
Posts: 1,889
Likes: 21
From: Olathe, Kansas
Just received an order from Eckler's in a very timely fashion. My only complaint was the packaging. A Blackwing filter, in it's box, stuck inside a larger box with no packing material of ANY kind! Both boxes were crunched, but luckily the filter APPEARS to be O.K. I sent them an email telling them about the poor packaging, I'll be interested to see if they respond.
Race Director
Joined: Mar 2003
Posts: 10,789
Likes: 894
From: Northern Illinois
Oldtimer
Originally Posted by jackj
same here, with any vendor I always ask if the product is IN STOCK, personnally I'd like to see this thread locked, I'm sure we've all had some problem or another with all vendors including Mid America, this bashing is getting us no where, for every "I hate them response", ten other can attest to great service. " Let's move on
Thread Starter
Burning Brakes
Joined: Nov 2005
Posts: 770
Likes: 1
From: Maple North Carolina
Eckler's
Just to shore up my point: I haven't canceled my order with Eckler's. I'm waiting for my part that was listed on their web site as "in stock." I asked you all for your experiances. If I was into bashing the company, I would have cancelled my order and moved on to a different supplier. I didn't take that action.
I just figured asking hundreds of corvette owners was a smart thing to do. I do thank you all for all the advise you have shared with my and my baby!
I just figured asking hundreds of corvette owners was a smart thing to do. I do thank you all for all the advise you have shared with my and my baby!
Team Owner
Joined: May 2001
Posts: 25,061
Likes: 1,265
From: Virginia
St. Jude Donor '11
Originally Posted by vafirevet
Thanks. This morning, I called Eckler's and was told: "They are finishing it off today and it will ship on Wednesday. It should arrive in 4 to 5 days."
I hope they are correct. The current black stock frame looks like crap...
I hope they are correct. The current black stock frame looks like crap...
I like my stock black frame Corvette America and Mid America are great places to get parts
Thread Starter
Burning Brakes
Joined: Nov 2005
Posts: 770
Likes: 1
From: Maple North Carolina
End of story
FYI: The license frame I ordered arrived last evening. It looks great and ends the issue for me. Thank you to everyone who took the time to comment. Your opinions matter to me. Thank you again.
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Burning Brakes
Joined: Apr 2006
Posts: 787
Likes: 0
From: Brooklyn New York
Originally Posted by vafirevet
FYI: The license frame I ordered arrived last evening. It looks great and ends the issue for me. Thank you to everyone who took the time to comment. Your opinions matter to me. Thank you again.
I blows my mind that they told me 3 times it was shipped & it wasnt even painted!! They lost a good customer with 3 Corvette's & some $$$ to burn!!!!
Intermediate
Joined: Oct 2004
Posts: 28
Likes: 0
problem
Never had a problem. In fact just recieved an order on Friday. I never had a problem with Mid America, Zip or Corvette America. Even when it says in stock on the internet i call to make sure.
Even when i do order when the product is out of stock i ask how long, if it is longer then they say i just cancel. I have never had them bill me until they ship the product.
Even when i do order when the product is out of stock i ask how long, if it is longer then they say i just cancel. I have never had them bill me until they ship the product.
