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Warrantee Direct Beware!
Melting Slicks
Joined: Jan 2004
Posts: 3,012
Likes: 15
From: Jensen Beach FL
Originally Posted by Touch of Fast
Last info from lawyer was DO NOT cash the refund check. He feels that it usually hard to get to one of these waranty companies, but loofeels good in thois case due to the inspection report and their admission that they made a mistake. However that admission was made when they called me and I bet it was not on a recordewd line. We'll see what tomarrow brings.
Instructor
Joined: Jan 2006
Posts: 160
Likes: 0
From: Colorado Springs CO
Originally Posted by pewter99
yep..if they knew the car was modded and sold you a warranty they are azzholes...
I almost bought an extended warranty and they offered a payment plan..basically pay like 8 mos instead of all of it upfront...what they failed to tell me until AFTER they sold me was that I had NO COVERAGE until they were paid in full...so basically the first 8 mos were usueless....I demanded and got a refund of my downpayment...fuggers
I almost bought an extended warranty and they offered a payment plan..basically pay like 8 mos instead of all of it upfront...what they failed to tell me until AFTER they sold me was that I had NO COVERAGE until they were paid in full...so basically the first 8 mos were usueless....I demanded and got a refund of my downpayment...fuggers
Thanks for this CRUTIAL information. I am looking at getting a warranty also (shopping, though). The company is Smart Auto Warranty. I'm opting for the payment plan. BUT if the coverage is not effective until it's paid out, this is not GOOD.
I will inquire and post their response.
Instructor
Joined: Jul 2005
Posts: 200
Likes: 0
Warrany Direct won't covered cars with modifications
I purchased extended warranties for several cars, including my Corvette while all were still under factory warranties. One of the cars already had an intake system and cat back system. I was planning to do the same to the others. I called Warranty Direct to see if this was going to be a problem. The representative's response that any vehicle that was not stock would not be covered, even if the repairs were not caused by the aftermarket equipment. I asked if using non Delco oil filters on the Corvette would violate their requirements. His response was that anything that differed from the car as it came off the assembly line would affect coverage. While I don't believe a non Delco oil filter would affect coverage it would appear that Warranty Direct takes a dim view on modifications of any sort. I cancelled the policies and received refunds. I still would like to purchase extended warranties, but I need to be sure that minor modifications would not affect coverage, assuming of course that the needed repairs would not a direct result of the modifications. Any suggestions? How about GMPP?
I still have factory warranties in effect on all the vehicles.
I still have factory warranties in effect on all the vehicles.
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Thread Starter
Pro
Joined: Jan 2001
Posts: 579
Likes: 5
From: Windsor Co
In reading the warranty WD states any modification, but does not define a modification so they always have an out. Once a policy is issued it is up to the repair shop to inform them of any modifications.
Drifting
Joined: Apr 2006
Posts: 1,741
Likes: 0
From: Huntsville Alabama
Aftermarket Extended Warranties?!?! HAHAHAHAHHA!!
Nothing more than legalized pickpocketing (<not a real word). Do a google search on virtually ANY warranty company, even a corporation backed warranty such as GM, Acura, etc.. It's simple. They send the inspector out to see your car with one set of instructions: make the owner at fault any way possible, and if they absolutely have to pay for it - cut as many corners as possible. Prepare yourself to pay for the repairs.
Last edited by Land Jet; Jul 25, 2006 at 01:11 PM.
Le Mans Master
Joined: Jan 2003
Posts: 6,059
Likes: 12
From: AKA Harvey Mushman-I know just enough to be dangerous "Those who sacrifice liberty for safety deserve neither"- B. Franklin
Senior Member
Cruise-In V Veteran
Originally Posted by Land Jet
Nothing more than legalized pickpocketing (<not a real word). Do a google search on virtually ANY warranty company, even a corporation backed warranty such as GM, Acura, etc.. It's simple. They send the inspector out to see your car with one set of instructions: make the owner at fault any way possible, and if they absolutely have to pay for it - cut as many corners as possible. Prepare yourself to pay for the repairs.
Any and all warranty companies will look for an out. The M.M. act says they aren't supposed to, but again, they will try. They have more time and money than any of us. My guess would be that insurance adjusters of many kinds get a bonus or kickback for paying under the standard amount per quarter. I know a few of their salespeople that have many Hawaii trips between them. Why wouldn't their adjusters get the same treatment for keeping more money in house?
Thread Starter
Pro
Joined: Jan 2001
Posts: 579
Likes: 5
From: Windsor Co
Update
My attorney has sent a letter stating that our position is that the disclosure of the headers on the inspection report that they waived the headers in relation to the modification clause and is demanding full payment for the repairs. In the meanntime they refunded the premium and inpsection fees. Amazing how fast they sent the refund back to my credit card. Thanks for your inerest and the support of the forum members.
Drifting
Joined: Oct 2004
Posts: 1,975
Likes: 9
From: "Philly" Pennsylvania
Wd
Originally Posted by Touch of Fast
My attorney has sent a letter stating that our position is that the disclosure of the headers on the inspection report that they waived the headers in relation to the modification clause and is demanding full payment for the repairs. In the meanntime they refunded the premium and inpsection fees. Amazing how fast they sent the refund back to my credit card. Thanks for your inerest and the support of the forum members.
Burning Brakes
Joined: Sep 2002
Posts: 1,135
Likes: 0
From: South Glastonbury CT
St. Jude Donor '06
To date, I have read this thread with much interest. I have been getting quotes from WD for extended coverage on my vette. After reading this thread, I have decided to not pursue WD. So whether they are at fault or not, they have lost a potential customer. Hopefully, others will proceed with caution with WD. Hope you win!