I need some opinions please...
Thread Starter
Instructor
Joined: Apr 2006
Posts: 116
Likes: 0
From: Hobe Sound FLA.
I need some opinions please...
I order some rims from a dealer on this forum(I don't want to say who it is.)14 weeks ago. He told me it would be 4/6 weeks.So I call the guy to ask him what is going on with the rims and he doesn't have any answers to when they will arrive. So I said ok call me when you know something. Well weeks go by and I don't recieve any phone calls.So I call him again and(we are at week 10 at this point) 
and he still knows nothing.
I say again call me back. A few days pass and he findly calls me back and said it's going to be another month.
I decide ok but they have to be here by Aug.,1st , he's says ok and I will call you if there is a problem. Well as you know Aug.,1st is Tuesday and I haven't recieve any phone calls (but that's not surprising)and I would be shocked if the rims show up. I need some advice on what you guys or gals would do at this point?
Thank you, Dave
and he still knows nothing. I say again call me back. A few days pass and he findly calls me back and said it's going to be another month. I decide ok but they have to be here by Aug.,1st , he's says ok and I will call you if there is a problem. Well as you know Aug.,1st is Tuesday and I haven't recieve any phone calls (but that's not surprising)and I would be shocked if the rims show up. I need some advice on what you guys or gals would do at this point? Thank you, Dave
Melting Slicks
Joined: Dec 2004
Posts: 3,049
Likes: 0
From: The second childhood is the best one of all.
If you gotta have those rims, be patient. If you gotta have any rims, call the dealer and find out what you options are. Do they have any simular rims they can ship now? If they don't have any you want and can't get the original ones, cancel the order and buy something else somewhere else.
Pro
Joined: Nov 2004
Posts: 645
Likes: 12
From: Hermosa Beach CA
Vendors should have a somewhat good idea of when parts will be available. If he quoted you a month and it's been two... start blasting their name all over the forum. His number one priority should be you, the customer.
Former Vendor
Joined: Jul 2006
Posts: 560
Likes: 0
From: Phoenix AZ
Nearly 4 months for rims is a long time. My biggest concern here is the shops follow through. Forcing the customer to initiate contact due to not delivering the product in the estimated time is never good customer service. I'm sure you'll get them soon. Good Luck
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Melting Slicks
Joined: Mar 2006
Posts: 2,997
Likes: 36
From: Ocean Springs MS
If he quoted you 4-6 weeks and it's been 14 weeks I think I would have demanded a refund a LONG time ago and found a different product & vendor...there's tons of wheel designs out there. No excuse for that type of customer service....seems like you've already bent over backwards for him, not the other way around. 
Burning Brakes
Joined: Oct 2001
Posts: 834
Likes: 0
From: Grayson Ga.
Maybe it’s just me, but I would cancel the order and move on. If you got money in the deal, get it back NOW. Go after your second choice or start looking from scratch again. You’ll find something you like better
Last edited by Wt99C5; Jul 29, 2006 at 07:34 AM.
Instructor
Joined: Jul 2006
Posts: 212
Likes: 0
From: Bel Air Maryland
How did you pay?
Did you use paypal or your credit card?
Either way you should have recourse through buyer protection [non-delivery].
If you paid by USPS money order, you should still have the receipt.
Look up on line if it was cashed and when, then file with the USPS for mail fraud.
14 weeks is BS.
I can deal with a lot of delays if I know the person is taking the initiative of staying in touch and explaining the delays.
JMHO
Good luck and after 14 weeks it is time to put their info out to save others from this hassle.
Either way you should have recourse through buyer protection [non-delivery].
If you paid by USPS money order, you should still have the receipt.
Look up on line if it was cashed and when, then file with the USPS for mail fraud.
14 weeks is BS.
I can deal with a lot of delays if I know the person is taking the initiative of staying in touch and explaining the delays.
JMHO
Good luck and after 14 weeks it is time to put their info out to save others from this hassle.
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You are very patient - much more so than I would be. I'd cancel and find something else I liked.
Safety Car
Joined: Jun 2004
Posts: 3,717
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From: Palmdale CA
St. Jude Donor '06
Originally Posted by JDs00PewterCoupe
You are very patient - much more so than I would be. I'd cancel and find something else I liked.
No way would I have waited this long. Custom or not, being left hanging and strung along for that long is unacceptable.
Melting Slicks
Joined: May 2005
Posts: 2,549
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From: MDT
businesses go in the financial sh!tter all the time. if it's been this long & no goods, i'd strongly suggest that you step up & go to bat for yourself & part company with this potentially fraudulent vendor asap. someone said a long time ago that 'a fool & his money are easily parted'. bub
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Posts: n/a
I was told mine would be on my car within 45 days, 16 weeks and about a 1000 emails and phone calls later I finally got them . I'm NOT a patient person but I wanted these specific wheels THAT BADLY, so I waited.
Like the other guy said, If they are IForged then it's a roll of the dice, some guys get them within a few weeks, others (like me) wait until hell freezes over.
You are now of the mind that "well....I've waited this long...what's a little longer". I was there too....
Good luck....
. I'm NOT a patient person but I wanted these specific wheels THAT BADLY, so I waited.Like the other guy said, If they are IForged then it's a roll of the dice, some guys get them within a few weeks, others (like me) wait until hell freezes over.
You are now of the mind that "well....I've waited this long...what's a little longer". I was there too....
Good luck....
Melting Slicks
Joined: Mar 2005
Posts: 3,335
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From: Buckeye Country OH
CI 6-7-8-9-10 Veteran
St. Jude Donor '05-'06-'07-'08
Originally Posted by JDs00PewterCoupe
You are very patient - much more so than I would be. I'd cancel and find something else I liked.
I'd move on and cancel!