Recall & BCM/PCM Programing Problems?
Thread Starter
Heel & Toe
Joined: Nov 2000
Posts: 16
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From: Anchorage, Alaska USA
Recall & BCM/PCM Programing Problems?
Have encountered recent problem that I need feedback on. Recently took my 2000 C5 in to have a shock insulator replaced.
While car was in dealership, the following took place, according to their service department:
1) They ran the battery down, and said they were locked out of the car becasue of the Security System?
2) They have said that they need to replace the ignition switch because of a recall for the Electronic Column Lock System, which had been done previously. Cost will be $400, which they will get the Chevrolet Area Rep to compensate me for, but I have to pay ahead of time. Recall # is 04006. The faulty switch, they believe was the cause for the battery to drain down.
3) Now they are having problems ( a week now - still not fixed) on re-programing the Body Control Module (BCM) and Engine Computer (PCM). According to the repair manual the BCM and PCM confirm a password with each other or else the Theft Deterrent System is activated which prevents the car from starting.
Questions:
1) Since the Column Lock Recall was already performed once, how long should it be good for? Replaced twice?
2) Find it hard to believe that even when the battery is dead, you can't get into the car using the door key? Is this for real?
3) Is it really that difficult to re-program the BCM and Engine Computer to recognize each other (password)?
This is the latest word I've received from the Service Department - the ingnition switch was the source of all the problems. Will keep the group informed.
Jim & Susan
While car was in dealership, the following took place, according to their service department:
1) They ran the battery down, and said they were locked out of the car becasue of the Security System?
2) They have said that they need to replace the ignition switch because of a recall for the Electronic Column Lock System, which had been done previously. Cost will be $400, which they will get the Chevrolet Area Rep to compensate me for, but I have to pay ahead of time. Recall # is 04006. The faulty switch, they believe was the cause for the battery to drain down.
3) Now they are having problems ( a week now - still not fixed) on re-programing the Body Control Module (BCM) and Engine Computer (PCM). According to the repair manual the BCM and PCM confirm a password with each other or else the Theft Deterrent System is activated which prevents the car from starting.
Questions:
1) Since the Column Lock Recall was already performed once, how long should it be good for? Replaced twice?
2) Find it hard to believe that even when the battery is dead, you can't get into the car using the door key? Is this for real?
3) Is it really that difficult to re-program the BCM and Engine Computer to recognize each other (password)?
This is the latest word I've received from the Service Department - the ingnition switch was the source of all the problems. Will keep the group informed.
Jim & Susan
Team Owner
Joined: Feb 2003
Posts: 37,329
Likes: 12
From: Plano Texas
CI 6-7-8-9 Veteran
CI-VI Car Show Winner
St. Jude Donor '07-'08-'09-'10-'11-'12-'13
There is something very disturbing about your dealership.
Doors can be unlocked with the key.
If they cannot do this, then they are in the wrong business.
As to the Column lock - replacing of the ignition key is not in that scope of work.
I would question their integrity -start with the Service writer, and ask to talk to the tech. Ascertain the experience level of the tech (is he really qualified to work on Vettes?).
If you are still getting the run around - ask for the District Rep.
BTW, who is the dealership (name and location)? Someone on the Forum may know their capabilities already.
Doors can be unlocked with the key.
If they cannot do this, then they are in the wrong business.
As to the Column lock - replacing of the ignition key is not in that scope of work.
I would question their integrity -start with the Service writer, and ask to talk to the tech. Ascertain the experience level of the tech (is he really qualified to work on Vettes?).
If you are still getting the run around - ask for the District Rep.
BTW, who is the dealership (name and location)? Someone on the Forum may know their capabilities already.
Burning Brakes
Joined: Nov 2004
Posts: 993
Likes: 0
From: PA
Originally Posted by jcriner
Have encountered recent problem that I need feedback on. Recently took my 2000 C5 in to have a shock insulator replaced.
While car was in dealership, the following took place, according to their service department:
1) They ran the battery down, and said they were locked out of the car becasue of the Security System?
2) They have said that they need to replace the ignition switch because of a recall for the Electronic Column Lock System, which had been done previously. Cost will be $400, which they will get the Chevrolet Area Rep to compensate me for, but I have to pay ahead of time. Recall # is 04006. The faulty switch, they believe was the cause for the battery to drain down.
3) Now they are having problems ( a week now - still not fixed) on re-programing the Body Control Module (BCM) and Engine Computer (PCM). According to the repair manual the BCM and PCM confirm a password with each other or else the Theft Deterrent System is activated which prevents the car from starting.
Questions:
1) Since the Column Lock Recall was already performed once, how long should it be good for? Replaced twice? NO, its good 'forever'
2) Find it hard to believe that even when the battery is dead, you can't get into the car using the door key? Is this for real? NO
3) Is it really that difficult to re-program the BCM and Engine Computer to recognize each other (password)? Not quite sure they NEED to do this!
This is the latest word I've received from the Service Department - the ingnition switch was the source of all the problems. Will keep the group informed.
Jim & Susan
While car was in dealership, the following took place, according to their service department:
1) They ran the battery down, and said they were locked out of the car becasue of the Security System?
2) They have said that they need to replace the ignition switch because of a recall for the Electronic Column Lock System, which had been done previously. Cost will be $400, which they will get the Chevrolet Area Rep to compensate me for, but I have to pay ahead of time. Recall # is 04006. The faulty switch, they believe was the cause for the battery to drain down.
3) Now they are having problems ( a week now - still not fixed) on re-programing the Body Control Module (BCM) and Engine Computer (PCM). According to the repair manual the BCM and PCM confirm a password with each other or else the Theft Deterrent System is activated which prevents the car from starting.
Questions:
1) Since the Column Lock Recall was already performed once, how long should it be good for? Replaced twice? NO, its good 'forever'
2) Find it hard to believe that even when the battery is dead, you can't get into the car using the door key? Is this for real? NO
3) Is it really that difficult to re-program the BCM and Engine Computer to recognize each other (password)? Not quite sure they NEED to do this!
This is the latest word I've received from the Service Department - the ingnition switch was the source of all the problems. Will keep the group informed.
Jim & Susan
You are getting HOSED
Former Law Dawg Moderator
Joined: Jan 2005
Posts: 29,434
Likes: 96
From: Eads, Tennessee
CF St. Jude Co-Organizer
St. Jude Donor '05 thru '24
Originally Posted by AC54ME
There is something very disturbing about your dealership.
Doors can be unlocked with the key.
If they cannot do this, then they are in the wrong business.
As to the Column lock - replacing of the ignition key is not in that scope of work.
I would question their integrity -start with the Service writer, and ask to talk to the tech. Ascertain the experience level of the tech (is he really qualified to work on Vettes?).
If you are still getting the run around - ask for the District Rep.
BTW, who is the dealership (name and location)? Someone on the Forum may know their capabilities already.
Doors can be unlocked with the key.
If they cannot do this, then they are in the wrong business.
As to the Column lock - replacing of the ignition key is not in that scope of work.
I would question their integrity -start with the Service writer, and ask to talk to the tech. Ascertain the experience level of the tech (is he really qualified to work on Vettes?).
If you are still getting the run around - ask for the District Rep.
BTW, who is the dealership (name and location)? Someone on the Forum may know their capabilities already.
They are jerking you a new one.
Or, they don't know what the heck they are talking about.The recall should be 100% on them, not you paying for the repair and having to wait on a "possible" refund. It's
They are also probably refering to the actuator instead of the ignition switch that needs to be replaced. Those too can be the problem to the column lock. Also bear in mind that the K harnesses which are part of the 4006C recall have been bad. But, you shouldn't have to be out any $$$ for their recalls.
