ECKLERS and THEIR PROMISES!!!
Drifting
Joined: Jun 2006
Posts: 1,360
Likes: 1
From: West Grove Pa
I've ordered more than a few times from Ecklers-can't say I've had a bad experience even once. I have had some problems with some of the other major vendors. I have learned one thing from the forum- I've had some great experiences with forum vendors (CCA,Golf Coast,ECS,etc.) and some real horror stories with a few others with their promises and failed deliveries and in one case the same defective parts shipped to me no less than four (4) times. Needless to say they made my s--t list.
Racer
Joined: Feb 2007
Posts: 403
Likes: 2
From: Glen Allen VA
oops should have read this
Just ordered this exhaust plate yesterday from ecklers, first time ever ..
http://www.ecklers.com/product.asp?p...40&dept_id=158
and then read this post .. now wondering if I'll ever see the plate at my door-step
http://www.ecklers.com/product.asp?p...40&dept_id=158
and then read this post .. now wondering if I'll ever see the plate at my door-step
Racer
Joined: Nov 2005
Posts: 404
Likes: 0
From: KY
I've ordered a few times from them and had decent service all except once. It wasn't a big problem, but they did delay my order for no apparent reason for about two weeks.
Their prices seem a little high sometimes too.
Their prices seem a little high sometimes too.
Race Director
Joined: Nov 2003
Posts: 14,372
Likes: 2
From: Indianapolis IN
St. Jude Donor '05-'06-'07-'08-'09-'10-'11-'12-'13-'14-'15-'16-'17
Well, ONCE again I have attempted to order something from this VENDOR and AGAIN I get a unfulfilled PROMISE!
I placed this order last week and WAS GUARANTEED it would be here today. So, I get this receipt in the mail yesterday, I call and they inform me that they will have to get back to me. An entire day goes by and nothing, so I call them back to learn that the item I had on order will not be shipped until the 31st of MAY.
This is the third time I have had ECKLERS do this to me. I will NEVER order from this company again. They have jerked me around to many times.
Trust me, I rarely get on here and ever say anything negative about a VENDOR, but this is ridiculous.
POINT IS - Don't promise or grarantee anything if you cannot uphold it!!!
Micah
I placed this order last week and WAS GUARANTEED it would be here today. So, I get this receipt in the mail yesterday, I call and they inform me that they will have to get back to me. An entire day goes by and nothing, so I call them back to learn that the item I had on order will not be shipped until the 31st of MAY.
This is the third time I have had ECKLERS do this to me. I will NEVER order from this company again. They have jerked me around to many times.
Trust me, I rarely get on here and ever say anything negative about a VENDOR, but this is ridiculous.
POINT IS - Don't promise or grarantee anything if you cannot uphold it!!!
Micah
Thread Starter
Race Director
Joined: Apr 2004
Posts: 16,135
Likes: 5
From: Newberry FL
Cruise-In VIII Veteran
St. Jude Donor '07
I am an idiot to believe it would have worked out.
I just needed a place to come and rant.
This is my AA for issues like this.
Micah
Melting Slicks
Joined: Feb 2005
Posts: 2,874
Likes: 0
From: Tn.
St. Jude Donor '10-'11
Sounds like Ecklers needs to install SAP to keep up with their inventory.....
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Race Director
Joined: Mar 2003
Posts: 10,789
Likes: 894
From: Northern Illinois
Oldtimer
Eckler's screwed me once and that was enough. There are plenty of other companies that are willing to take your money and treat you a lot better. I have ordered from Mid-America, Zip and GM Parts House with no problems at all. I, like you, will never order from Eckler's again.
It took me 6 months to get chrome screws for the rear hatch area. When they finally arrived, most of the chrome was in the bottom of the bag, not on the screws. I returned them and sent an e-mail voicing my displeasure, but never got a response. They still send me their catalog and it goes right into the garbage.
Burning Brakes
Joined: Nov 2006
Posts: 961
Likes: 0
From: Torrance CA
I have ordered about 10 items from Ecklers and I have never had a problem with them. But now I am a litte worried about ordering from them again because of all the problems that many of you have had. For the most part I try to order from Mid America anyway.
Drifting
Joined: Oct 2005
Posts: 1,435
Likes: 0
From: Saint Louis MO
I seldom order from them, however I've never had a problem with them. Mid America Motorworks gets my money. They are not always the cheapest but their customer service is second to none! Anyone that's been to Fun Fest knows what a first class operation they are. Mike you guys rock!!! David 
And no I don't work for them.
And no I don't work for them.
Thread Starter
Race Director
Joined: Apr 2004
Posts: 16,135
Likes: 5
From: Newberry FL
Cruise-In VIII Veteran
St. Jude Donor '07
Hopefully you are right.
Burning Brakes
Joined: Jul 2002
Posts: 1,054
Likes: 0
From: Perry Hall MD
I have ordered from Eckler's, Mid America, Zip, Corvette Central, Corvette America, West Coast Corvettes and can't say I have had any real problems. I have gotten the wrong thing a couple of times and was shipped the correct item when I called Customer Service. Right now I am waiting on something from Mid America. Does this mean I should never buy from them again? WRONG
Le Mans Master
Joined: Feb 2006
Posts: 5,488
Likes: 4
From: USA