ok, just got my first "flat" on way home, obviously hit something, went from low pressure warning to "hey, you've got a flat" in about 20 miles. Looked at the book, and much to my surprise, says chevy includes the run flat as part of the 3 year/36k bumper to bumper. I've got about 2 weeks left on the 3 year.
Now, it says if it can be repaired, they'll fix it, if it can't, they'll replace, but pro rata.
Anyone had any experience with this? Tires are in great shape, still have the little rubber sticks on the side. But would hate to replace one tire. Called the chevy dealer, and guy was shocked, he didn't know they were even covered.
Also, any suggestions on removing the tire? Chevy road side offered to tow the car in, and just not worth the stress of some guy hauling the car on a sled. I'll take the wheel off and take it in.
All comments appreciated, thanks.

 

I think you may have misread your warranty as I don't think tires fall under the 3 yr/36k mile warranty. Sorry. Tires should be warranteed separately by the manufacturer (GY) so you need to talk to them instead. But judging by what you described, good luck getting any coverage, since warranties generally cover only defects in materials and workmanship, apparently not what happened in your case. But try calling GY anyway, nothing ventured, nothing gained.

 

I think you need to read your warranty again. Good luck.

 

well, it says it's covered. crazy, i know. I guess main thing I am wondering is, anyone out there fix these thing? I mean, if it's a simple nail in the tire, that would not effect the sidewall, which is what makes it "run flat", so can't you just fix it like a normal flat, assuming you haven't run the 200 miles on it, etc?

 

actually, here's the exact language out of the goodyear "eagle fa-gs extended mobility tire owners manual and limited warranty" booklet. it says TIRE SERVICE: Chevrolet has added tire coverage under their bumper-to-bumper warranty policy. In the even that tire service is needed, you have the option of contacting your closest authorized EMT service facility with either Chevrolet or Goodyear. Trained service personnel will inspect the tire and determine if the original caseu of the inflation loss can be repaired..."

 

They are usually only warr. against manf. defects

 

Maybe it has a road hazard warranty. Most new tires I've bought have offered this.

 

I had (3) of my GYRFs patched at Discount Tire when they went flat. As long as the puncture is not near the sidewall it is a simple fix. It is "different" than a standard patch - they will use a Plug and Patch on the GYRFs, but I never had any problems with any of the 3 patched GYRFs that I had and I drove on them for years following the patches - in fact, the patch will probably outlast the surrounding rubber. As I recall it only cost about $20 to have fixed. A single patch does not even affect speed rating.

 

Here's what I found out when I was in a similar situation with my "99. Goodyear covers the repair, but only if within the first 12 months/12K miles. They did repair it free of charge since it was within those limits. If you can get them to repair it (plug and patch method) free of charge, that's great. Good luck.

Note, GM may have changed their policy since I had mine done too.

 

I had drivers rear punctured by a small nail. I drove to my local Chevy dealer and they said it couldn't be repaired. Charge me $515.00 to have 1 new tire mounted and balanced.

After questioning why a simple nail puncture couldn't be repaired I found out that no one in the dealer was trained to repair an EMT tire.
I was told only authorized repair facilities by GY could fix the flat because the repair needs to meet the Z speed rating.

Needless to say I was pretty pissed about being misled that the tire couldn't be repaired.
It ended up with me replacing the remaining 3 tires for a total charge of $1083.00

I think this will be my last set of EMT's simply because I cannot justify the expense vs piece of mind.

 

well, Chevy guys seemed so clueless that I decided to go to Goodyear. My book said go to Goodyear or Chevy. Goodyear guy was a little hard to deal with. Complained a bit, but at least he seemed to know what to do. Called in, etc., commented to me reason he really doesn't care for these is that Goodyear takes about 30 days to reimburse him.
But after calling, then put air in tire, and bam, there you go, not a nail but a cut. Air coming out really fast. about 1/2 inch from side wall.

Debated with him about fixing, but tire guy said he wouldn't patch that. To close to side wall.
Agree with you, hate to replace just one tire. But could be worse. Chevy does include the tire in bumper to bumper, but it's pro rated b/c more than a year old. I still had 7/32 of tread left. New only has 11/32. so, chevy pays for about 60% of the tire. Getting another for $290.00 with all the charges. I hate that there is a little difference in tread depth, but can't see buying a 2d run flat for almost $600.00 to make them even. I also plan on looking at something else when these run out, but when the left side gets bad, my "new" right side will probably be still over half tread left. May have to look at picking a tire up from a member here just to get the wear closer.

 

Well at least it worked out somewhat for you

 

somewhat, but didnt' want mixed up treat patterns, etc. Started freaking myself out a bit, wondering if the difference in tire height/circum will mess with my real diff. About 4/32 difference between the old and new tire.