Never Again....gene Culley
Instructor
Joined: Aug 2007
Posts: 185
Likes: 2
From: Bay City Texas
Say what you want, but....
I emailed a parts request the beginning of this week...NO REPLY.
I call this morning, leave message....NO REPLY.
I call this afternoon, tell receptionist I left message and would like to know if he's truly in. She puts me thru to him, and what do I get....ATTITUDE.
The guy could've been out???, whatever......I was about to go over what I needed, then just said, "Sorry for bothering you." and hung up.
It's not even about whether this was critical....but, I did really want to order the Buick OPS for my relocate....other stuff was just some miscellaneous fasteners.
From what I've heard, I would've never expected his ATTITUDE.
If you need something from him, GOOD LUCK. Don't rely on email and if you call and he doesnt' get back to you....DON't CALL HIM AGAIN. Maybe just maybe, he'll get back to you.
I emailed a parts request the beginning of this week...NO REPLY.
I call this morning, leave message....NO REPLY.
I call this afternoon, tell receptionist I left message and would like to know if he's truly in. She puts me thru to him, and what do I get....ATTITUDE.
The guy could've been out???, whatever......I was about to go over what I needed, then just said, "Sorry for bothering you." and hung up.
It's not even about whether this was critical....but, I did really want to order the Buick OPS for my relocate....other stuff was just some miscellaneous fasteners.
From what I've heard, I would've never expected his ATTITUDE.
If you need something from him, GOOD LUCK. Don't rely on email and if you call and he doesnt' get back to you....DON't CALL HIM AGAIN. Maybe just maybe, he'll get back to you.
Hmmm, I've been swapping emails with Gene all morning. I don't think he's sitting in front of his computer just waiting for me to send a message or anything, but his response time and willingness to solve a problem were acceptable.
Drifting
Joined: Jan 2007
Posts: 1,977
Likes: 9
From: Houston, TX www.djmotorsportaccessories.com Specializing in C5 & C6 Accessories. DJ Motorsport Accessories.
St. Jude Donor '08-'09
Can't believe it. Gene is always Johnny on the spot to get anyone a VIN run down and he doesn't make any money from his time doing it ya know. This thread is going to get big quick.
Race Director
Joined: Jan 2006
Posts: 10,554
Likes: 33
From: Not on either liberal coast.
Le Mans Master
Joined: Jun 2006
Posts: 6,478
Likes: 20
From: guthrie oklahoma
I have dealt with Gene on several occasions with nothing but good service, that being said everyone is human, everyone has one of those days. It dont matter who you are or what you do someone somewhere is going to not be happy with you eventually. Give him a chance 
Melting Slicks
Joined: Jan 2004
Posts: 3,012
Likes: 15
From: Jensen Beach FL
I hate when threads about supporting vendors turn into a bash-fest. It is totally counter-productive. As E-T stated, it's these people (supporting vendors) that make it possible for all of us to use the bandwith and site for free.
My dealings with Gene have always been pleasant too. He is excellent at keeping his customers posted on status of parts ordered, and his prices are fair.
I have no complaints.
I do have a recommendation, though. If you are unhappy - tell Gene. Send him a PM and allow the man to defend himself.
My dealings with Gene have always been pleasant too. He is excellent at keeping his customers posted on status of parts ordered, and his prices are fair.
I have no complaints.
I do have a recommendation, though. If you are unhappy - tell Gene. Send him a PM and allow the man to defend himself.
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Verdad Gallardo
Safety Car
Joined: Dec 2003
Posts: 4,073
Likes: 1
From: Sarver Pennsylvania
This is a DOUBLE shocker!!!
First, I've never heard any problems with Gene, and I've dealt with him and he was wonderful.
Second, EVIL TWIN shows up -
I'd be willing to bet that Gene will be willing to make things right.
ET - GREAT to see you!
First, I've never heard any problems with Gene, and I've dealt with him and he was wonderful.
Second, EVIL TWIN shows up -
I'd be willing to bet that Gene will be willing to make things right.
ET - GREAT to see you!
Race Director
Joined: Mar 2005
Posts: 14,440
Likes: 3
From: MD
St. Jude Donor '11
Why was the Gene Cully thread locked and removed?
Like the title said, why was it removed? I've watched people beat the crap out of Eckler's, Mid America, GMPartsdirect and a few other venders for days on end, and the thread never got locked or deleted. I would like to see a little consistency on here. I think Gene is a great guy also, but let’s not show him favoritism because everybody likes him. I don’t see the same compassion for people like Eckler’s who never visit the forum. Have a great day.
army2000
army2000
Pro
Joined: Jul 2007
Posts: 708
Likes: 0
From: Medicine Hat Alberta
Hello,
Although I acknowledge your distress, I think you should PM a moderator as so things don't get out of hand ya know? Instead of making this a public ordeal, make it professional. Keep it professional.
Although I acknowledge your distress, I think you should PM a moderator as so things don't get out of hand ya know? Instead of making this a public ordeal, make it professional. Keep it professional.
Race Director
Joined: Mar 2005
Posts: 14,440
Likes: 3
From: MD
St. Jude Donor '11
Wish I knew who cut the thread, it was pretty sudden...
BTW, I don't see anything unprofessional about it. I think it's a pretty valid question.
