I've had issues with one of my HID bulbs not firing up. I've tried all the fixes. It is only on one side, So I swapped the ballast no help, the fuses no help, wired to the battery with relay wiring kit no help, removed all electrical connections used diaelectric grease reassembled no help, added grounds to each of the ballast's no help. So, I contacted djmotorsports several times during the last few months asking for help and all they said was to send it all back if I'm not satisfied. They did send me the resister to drop the buckets but I practically begged for it. I did the 194 bulb trick, they said that I had fixed the issue of the buckets not dropping but, I insisted that the resister was the correct way to address the issue and since they were giving them to customers that purchased before me I figured I should get one also. They did but I feel like I'm pulling teeth. Now I still have the no fire issue I've left PM with them and they have not made contact with me yet again.
I do not want to hurt any ones business but I spent my $$ and I feel that they are not standing behind there product. These have a 1 year warranty so how do I get service when the selling vendor ignores it's customers. My HID fogs however operate exceptionally well purchased from another vendor who is stepping up to help me out by selling me a single bulb. Gee maybe djmotorsports will pay me back for the purchased bulb. If any of you guys want to know more about the fogs PM me..

 

Are they a vendor on the forum??

 

Yep click vendors, Corvette Accessories 6th one down www.djmotorsportaccessories.com

 

What Fuse did you try? I had to go to a 20 AMP to get my HIDs to work... Sorry about the issues!!

 

yep 20Amp fuses any way I now use the battery harness relay it bypasses the stock wiring it runs from a 25 amp fuse maybe up it to 30 amp?

 

The set I installed last Friday didn't light, the HID input connector had the wires reversed so that the red + was connected to ground and black - was connected to +12v. After I reversed the wires they worked. Check the car bulb connector, black is ground and the HID red wire shouldn't be connected to it. I also found that removal of the two pivot bolts and motor arm nut allowed the whole lamp assembly to be taken out.

 

Sorry to here your dilemma. I have never had a problem with DJMotorsports. I bought a set of seat covers from them. Decided that when they arrived that I wanted a different look & Dave ordered me what I wanted. I sent the set I had back & got the set I really wanted. BTW, they ordered the new "Off line production" set before I even sent the 1st set back. I couldn't ask for more.

 

Steve,
Your bulb was sent off today. If that doesn't work you might have a bad ballast, but from what you described it should be the bulb. I had a similar case a few months ago. I sent the guy a ballast, battery relay harness, and finally a bulb. The bulb was the fix.

 

That would be me and yes first thing i thought was,been there done that and it was the bulb mine would fire up then go out a couple minutes later jonathan was great and totaly backed his product sent out the items he mentioned and told me to keep the extra parts for my troubles A1 in my book your in good hands

 

OK well I hope so............... I purchased a bulb from another dealer and installed it tonight. Well guess what it fired every time. the car sat for 2 hours and when i fired it up NO drivers side lamp once again turn lamps on at stalk and push on the high beams then pulled them off and it fired. any clues on what to do next because I've tried them all I think...I use the twilight sentinal do you think this could be the issue anyone?????

 

I sent a PM.

 

Issues like this are why I have not "upgraded" my stock C5 lights.

I was in auto-repair for decades and can't stand parts that don't perform correctly!

 

I guess a mod will step in and give the vendor a chance to reply.

 

interesting....when I had an issue I got everything I needed ASAP and my system was over a year old...all I did was email them. I find it hard to believe that this is the whole story so...let me contact Davis and Dave for their side. I cannot recall anyone else saying they ever had this issue with this vendor..

standby..

edit: email sent to vendor 9:45 am EST

 

Steve
don't really understand this post. Your PM was sent 12:42 am Saturday morning THIS IS AFTER THIS WAS POSTED WHERE YOU SAID YOU HAVE HAD ANOTHER UNSUCCESSFUL ATTEMPT OF CONTACT.. I spent all weekend working and planning my car show for Sunday 11/9. I replied to you 1st thing Monday Morning and you bash me for customer service? Didn't you also splice into wires prior to receiving our resistor? As far as bad customer service..... we have given you everything you asked for. I sent you another ballast to try. Offered to send you another bulb. You are still having the same problems. Generally if another bulb,(from another vendor) and 3 ballast don't correct the problem, its more than likely the wiring on the car, specifically the splice. We have no history of your car and unfortunately the wiring is not always the same from 97-04 which was have encountered.
dlj


Steve
If i'm understanding your PM, you did switch the ballast and had the same problem on 1 side. Out of 1000 bulbs I've had 1 so i'll never say never I can ship you a bulb to try it out. are yours 6000k or 8000k. Please email me
dljones31@msn.com
tx
dlj

 

vendor replied in 7 minutes I might add.
To the OP...you have another offer of help. Anything else is to be handled off line.

This one is done.