cyberdine graphics
Thread Starter
Intermediate
Joined: Nov 2008
Posts: 29
Likes: 0
From: Chesterton Indiana
cyberdine graphics
Has anyone delt with Alex at cyberdine graphics? I am waiting on a order I placed 2 weeks ago and I cant get ahold of him? He has not answered emails or calls. I spoke with Him once and he said he would email me a tracking # and it was to be sent the next morning but that has been 2 weeks !! No product and no tracking # Can anyone tell me if this is normal for this company and should I wait it out or get my $ refund????
Le Mans Master
Joined: Aug 2006
Posts: 9,987
Likes: 25
From: If opportunity doesn't knock, build a door. South West Florida / Livin' The Dream
St. Jude Donor '12
You may want to read the sticky at the top of the page. Apparently there are some problems.
Here's the link to the sticky
http://forums.corvetteforum.com/c5-g...-update-4.html
Here's the link to the sticky
http://forums.corvetteforum.com/c5-g...-update-4.html
Race Director
Joined: Feb 2008
Posts: 10,926
Likes: 30
From: Not where I want to be!!
St. Jude Donor '09-'10-'11-'12-'13-'14-'15-'16-'17-'18-‘19
I'm having the same problem. Called and e-mailed again today. Waiting on over $100 worth of stuff thats been paid for. Savewave posted a sticky and PM'd me about issues. Couple more days and I guess I'll call my bank get a credit on my card. 
Safety Car
Joined: Aug 2006
Posts: 4,131
Likes: 2
From: "Never play games with a bitch who can play them better" NE PA
Cruise-In VIII & IX Veteran
St. Jude Donor '07-'08
I sent him an email several weeks ago about some stuff. He was going to do a draft and send it to me--that was the last I heard from him.. So can anyone else suggest someplace to get my steering wheel decal made my way and the letters for my air bag??
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Safety Car
Joined: Sep 2007
Posts: 3,816
Likes: 16
From: Anchorage Alaska
St. Jude Donor '08-'09-'10
Who else makes those nice looking steering wheel decals? Is there anyone else? I'd love to get one but after reading the sticky, I'm certainly not going to attempt to deal with cyberdine.
Race Director
Joined: Mar 2005
Posts: 14,440
Likes: 3
From: MD
St. Jude Donor '11
Well, that's a darn shame. Alex is a great guy and I loved his products. Hope he gets things going again. BTW, from what I understand, he is basically a one man show with a lot on his plate. Hope everyone gets their stuff.
Thread Starter
Intermediate
Joined: Nov 2008
Posts: 29
Likes: 0
From: Chesterton Indiana
I have tried to reach Alex by Phone , Text email and the funny thing is ! He has a Blackberry phone that allows u to answer emails etc...My order was for over $100.00 through paypal !
Pro
Joined: Jul 2007
Posts: 708
Likes: 0
From: Medicine Hat Alberta
Deja Vu? Reminds me of e KiDD the forum used to know.
Race Director
Joined: Aug 2003
Posts: 16,270
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From: "It's 106 miles to Chicago, we've got a full tank of gas, half a pack of cigarettes, it's dark, and
St. Jude Donor '03-'04-'05-'06-'07-'08-'09-'10-'11-'12-'13-'14-'15-'16-'17-‘18-'19
NCM Sinkhole Donor
Alex has a lot of personal problems - I'm not defending his not returning calls or responding to email, but as mentioned, he has a lot on his plate. I too, hope he gets it all back together and resumes manufacturing his decals...they're the best!
Tech Contributor
Joined: Dec 2003
Posts: 19,384
Likes: 87
From: Horncastle Lincolnshire, England
2023 C5 of the Year Finalist - Unmodified
Awesome products but zero customer service
I ordered kit #2 which included an airbridge decal but I received the wrong order. Despite many E mails I got no replay. I now have a set of rear letters I didn't order but I still don't have the airbridge decal.
I've been totally ignored so I'm afarid I wouldn't use Cyberdine again.
I ordered kit #2 which included an airbridge decal but I received the wrong order. Despite many E mails I got no replay. I now have a set of rear letters I didn't order but I still don't have the airbridge decal.
I've been totally ignored so I'm afarid I wouldn't use Cyberdine again.
Last edited by DeeGee; Nov 13, 2008 at 01:44 AM.
Melting Slicks
Joined: Jan 2007
Posts: 3,107
Likes: 7
From: Sandy Ego Ca.
Im not necessarily defending but I hope I can add a bit of insight....
I have one of these small "Car forum" businesses..and I can tell you that its a period of extreme boredom followed by a period of extreme stress trying to keep up with orders..and Ive only got one product
Guys like Kidd, Alex and C5BearsFan offer great products at a decent price but they are one men shows and hold down "real" jobs along their "forum jobs"....
Ive forgotten orders, been late in getting things out because of pressures at home or work...the trick is to not get in over our heads..once you get a following...its difficult to balance
Patience....patience
I have one of these small "Car forum" businesses..and I can tell you that its a period of extreme boredom followed by a period of extreme stress trying to keep up with orders..and Ive only got one product
Guys like Kidd, Alex and C5BearsFan offer great products at a decent price but they are one men shows and hold down "real" jobs along their "forum jobs"....
Ive forgotten orders, been late in getting things out because of pressures at home or work...the trick is to not get in over our heads..once you get a following...its difficult to balance
Patience....patience
Race Director
Joined: Oct 2007
Posts: 14,107
Likes: 26
From: 4th on the list of top 100 in USA Ga.
Glad you guys brought this up,I have always been more than satisfied with the products and service with Cyberdyne,I need to order new bumper letters,glad I waited.Will wait to here good news,I hope.