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yes i said it GEICO sucks. My car would not start yesterday so i called GEICO cause i have roadside with them. i told the person from GEICO i needed a flatbed for my car. they sent out a regular tow truck! so i called back and they told me that they will send one out and then i get a call 10 min later telling me that they are still trying to find someone that has a flatbed that is willing to get my car. Now i did tell them that my vette has been lowered, and has been on a flatbed befor. but after an hour they told me that no one wanted to come and get my car cause of the liability. and was told that the companies did not have the right tools for the job ??? but the funny thing is that in the middle of this they told me they could tow me to a dealer. it i want to be towed to my house they would charge me 5 dollars a mile from the nearest dealership !!!!??? in my case that was only 5 miles away.
but after all of that crap. i went home and left my car in the parking lot were i was at. my girlfriend called AAA and she told them that my vette was lowerd and needed a flatbed. AAA said no prob !!?? we have a flatbed for cars like that !! and we will be there in 20 min.
so yes today i dropped GEICO like a bad habbit. and do not recommend them at all !!!!
Sorry for your bad luck but I also got Geico for there low rates, cheapest rates I could find anywhere. Havent needed roadside assistance yet (knock on wood).
yes i said it GEICO sucks. My car would not start yesterday so i called GEICO cause i have roadside with them. i told the person from GEICO i needed a flatbed for my car. they sent out a regular tow truck! so i called back and they told me that they will send one out and then i get a call 10 min later telling me that they are still trying to find someone that has a flatbed that is willing to get my car. Now i did tell them that my vette has been lowered, and has been on a flatbed befor. but after an hour they told me that no one wanted to come and get my car cause of the liability. and was told that the companies did not have the right tools for the job ??? but the funny thing is that in the middle of this they told me they could tow me to a dealer. it i want to be towed to my house they would charge me 5 dollars a mile from the nearest dealership !!!!??? in my case that was only 5 miles away.
but after all of that crap. i went home and left my car in the parking lot were i was at. my girlfriend called AAA and she told them that my vette was lowerd and needed a flatbed. AAA said no prob !!?? we have a flatbed for cars like that !! and we will be there in 20 min.
so yes today i dropped GEICO like a bad habbit. and do not recommend them at all !!!!
Not sure it is a Company problem but more a Custormer Service issue.. bottom line was you are unhappy and left. I have been with them for a LONG time and have had GREAT experences dealing with them on accidents and rates.
I have GEICO, good rates and great service. I even had a car totalled (flood damage), they were fast and fair. Hit a deer with another car, no problem.
I did call for road service (flat tire) once, they said it would be an hour, I changed flat myself, after Police Officer pulled behind me and put on his lights (nice officer, I wrote a thank you letter to his command), and cancelled the service call. Another time, they towed me within 30 minutes.
From: HOW FAST WAS I GOING OFFICER? Los Angeles Hating GM Dealership Service Dept.'s Since Sept. 2004
St. Jude Donor '04-'05-'06-'07
You can't expect that little lizard to drive a big, tow truck...
Sorry... couldn't resist..
I agree with having AAA from towing... I know it's a PITA, but I wouldn't feel right eating a sandwich made by someone who's also a septic tank specialist...
When I had them, i had great customer service and they were pretty cheap. I then got married and bought a house and then I found someone cheaper. Sorry you had that much trouble, hope you get your Vette fixed soon!