[Z06] Recall Refused
Thread Starter
2nd Gear
Joined: Jun 2006
Posts: 2
Likes: 0
Recall Refused
Today I went to my local dealer regarding recall GMP06-029-05081 (electronic column lock system). they refused to honor the recall and said I could pay $450.00 for a replacement lock assembly. Called GM Customer Service at 800-222-1020 and they would not reverse the dealership decision. My '02 Z06 displays "remove key,wait 10 seconds,retry". If I do not my cars stearing locks up and the fuel shuts off, creating the precise senario the recall is designed to prevent. Any ideas on how to get GM to pony up and back up their recall?
Last edited by MarkHZ06; Nov 10, 2009 at 10:39 AM. Reason: spelling
Le Mans Master
Joined: May 2007
Posts: 5,393
Likes: 17
From: Belleville Mich.
GM, will not pony up one red cent for a deceased recall. Fix your problem once and for all. Order a column lock bypass unit from Corvettes of Dallas and easily installs from start to finnish in approximately one hour. Your car is very close to a decade old! Good luck.
Drifting
Joined: May 2009
Posts: 1,255
Likes: 0
From: Central Texas
Today I went to my local dealer regarding recall GMP06-029-05081 (electronic column lock system). they refused to honor the recall and said I could pay $450.00 for a replacement lock assembly. Called GM Customer Service at 800-222-1020 and they would not reverse the dealership decision. My '02 Z06 displays "remove key,wait 10 seconds,retry". If I do not my cars stearing locks up and the fuel shuts off, creating the precise senario the recall is designed to prevent. Any ideas on how to get GM to pony up and back up their recall?
I wasn't having any issues though.
Pro
Joined: Apr 2007
Posts: 585
Likes: 2
Just bought my 04 Z06 this last weekend and took it to the dealership today for inspection. When they ran the VIN the reacall showed up (which I already knew and had already discussed with them) they ordered the part/s and said we'll call you when it comes in.
I wasn't having any issues though.
I wasn't having any issues though.
I would get it out of there fast...
Part of the recall is the fuel cut-off programming ("flash") as a safety measure if the steering column should happen to lock while driving. If your car has never had any of the column lock recalls done (there were three of them as I recall), don't let the dealer mess with it. Install a column lock bypass kit, and be done with it.
LO PHAT
Race Director
Joined: Feb 1999
Posts: 19,659
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From: Lenoir City Tennessee
Ci 6, 8 & 10 Veteran
St. Jude Donor '05-'06-'07-'08-'09-'10-'11-'12-'13-'14-'15
Hoping to never have to deal with this problem, I bought the bypass unit from Corvettes of Houston and put it in my car. So far all has been good. I wound up installing two that particular day. My buddy talked me into buying the bypass module and we did mine first so I could learn. Then we did his. I drive mine every day and so far, this is one problem I have not had happen, knock on woood.
Le Mans Master
Joined: May 2007
Posts: 5,393
Likes: 17
From: Belleville Mich.
I would get it out of there fast...
Part of the recall is the fuel cut-off programming ("flash") as a safety measure if the steering column should happen to lock while driving. If your car has never had any of the column lock recalls done (there were three of them as I recall), don't let the dealer mess with it. Install a column lock bypass kit, and be done with it.
LO PHAT
Part of the recall is the fuel cut-off programming ("flash") as a safety measure if the steering column should happen to lock while driving. If your car has never had any of the column lock recalls done (there were three of them as I recall), don't let the dealer mess with it. Install a column lock bypass kit, and be done with it.
LO PHAT
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Drifting
Joined: Apr 2008
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From: Dallas Texas
Clb at corvettes of dallas
Todd
Drifting
Joined: May 2009
Posts: 1,255
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From: Central Texas
I would get it out of there fast...
Part of the recall is the fuel cut-off programming ("flash") as a safety measure if the steering column should happen to lock while driving. If your car has never had any of the column lock recalls done (there were three of them as I recall), don't let the dealer mess with it. Install a column lock bypass kit, and be done with it.
LO PHAT
Part of the recall is the fuel cut-off programming ("flash") as a safety measure if the steering column should happen to lock while driving. If your car has never had any of the column lock recalls done (there were three of them as I recall), don't let the dealer mess with it. Install a column lock bypass kit, and be done with it.
LO PHAT
Last edited by Vette_Minded; Nov 14, 2009 at 10:30 PM.
Pro
Joined: Apr 2007
Posts: 585
Likes: 2
Do some research on these forums. After having the recall performed, several members have reported their car's fuel being cut-off even though the steering column was not locked.
Unless your car has already had an earlier column lock recall done (in which case its computer would already be flashed), stay away from the dealership! You'll be one of the lucky ones if you can simply install a column lock bypass kit.
LO PHAT
Drifting
Joined: May 2009
Posts: 1,255
Likes: 0
From: Central Texas
would I be OK if I tell them not to program the computer? I have a pretty good relationship with the dealership and they will listen to me. If they won't I'll look at the by pass.
Last edited by Vette_Minded; Nov 15, 2009 at 10:04 AM.
Racer
Joined: Feb 2007
Posts: 488
Likes: 8
From: Datil NM
If you want this problem to be resolved, the only fix is the CLB. You have to do it before it is a problem, because the solenoid has to be in the unlock position to install the module. All the factory fixes will eventually fail and leave you in the same position. The column lock will fail at some point. C5 owners bury their heads in the sand on this isuue, and we see these help posts every week, month after month, year after year. No excuses. THE COLUMN LOCK BYPASS MODULE IS A MANDATORY MOD!
Racer
Joined: Feb 2007
Posts: 488
Likes: 8
From: Datil NM
The way it works is with the solenoid unlocked, you unplug the plug from the solenoid and plug it into the bypass module. The solenoid is now permanently unlocked. When you turn the key, the computer gets a signal from the bypass module that tells the computer everything is fine. It's beauty is in it's simplicity. I read about this problem before I got the car and I installed it the first week I owned it.
Le Mans Master
Joined: Mar 2002
Posts: 5,955
Likes: 161
From: PNW
I didn't think a safety recall had an expiration date on it.
Did GM put an expiration date on this recall? The column lock recall is safely related ... no?
I agree ... put a column lock bypass in the car and fix it yourself. Many have had the GM fix and problems still existed after the recall fix with some owners.
Did GM put an expiration date on this recall? The column lock recall is safely related ... no?
I agree ... put a column lock bypass in the car and fix it yourself. Many have had the GM fix and problems still existed after the recall fix with some owners.
Racer
Joined: Feb 2007
Posts: 488
Likes: 8
From: Datil NM
I didn't think a safety recall had an expiration date on it.
Did GM put an expiration date on this recall? The column lock recall is safely related ... no?
I agree ... put a column lock bypass in the car and fix it yourself. Many have had the GM fix and problems still existed after the recall fix with some owners.
Did GM put an expiration date on this recall? The column lock recall is safely related ... no?
I agree ... put a column lock bypass in the car and fix it yourself. Many have had the GM fix and problems still existed after the recall fix with some owners.
Drifting
Joined: Feb 1999
Posts: 1,837
Likes: 0
From: Washington Township OH
Cruise-In I Veteran
Cruise-In II Veteran
St. Jude Donor '08-'09-'10
Just to recap, this recall is still open on the NHTSA site safercar.gov: http://www-odi.nhtsa.dot.gov/recalls/results.cfm
Summary:
IN 2001, GENERAL MOTORS (GM) ISSUED CUSTOMER SERVICE CAMPAIGNS 1044 AND 1044A TO ADDRESS A CONDITION WHERE THE STEERING COLUMN WOULD FAIL TO UNLOCK DURING THE INITIAL KEY-IN AND START-UP IN CERTAIN MY 1998-2000 CORVETTE VEHICLES. HOWEVER, ODI CONTINUED TO RECEIVE COMPLAINTS CONCERNING STEERING COLUMN LOCKUP ON CORVETTE VEHICLES. AS A RESULT, PE02-054 WAS OPENED AND LATER UPGRADED TO EA02-031 FOR MY 1997-2001 SUBJECT VEHICLES. ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN VEHICLES SERVICED THROUGH THE CAMPAIGNS, AS WELL AS, FAILURES IN MY 1997-2003 SUBJECT VEHICLES NOT INCLUDED IN THE CAMPAIGNS. (NOTE: THE MANUFACTURER FAILURE DATA ABOVE IS LIMITED TO MY 1997-2003 VEHICLES THROUGH 10/17/2003.) ON FEBRUARY 6, 2004, GM NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 1997-2004 CORVETTE VEHCLES EQUIPPED WITH MANUAL TRANSMISSIONS AND MY 1997-2000 CORVETTE VEHICLES WITH AUTOMATIC TRANSMISSIONS. THE NOTIFICATION STATED THAT IF THE VOLTAGE AT THE POWERTRAIN CONTROL MODULE (PCM), WHICH WAS DESIGNED TO SHUT DOWN THE FUEL SUPPLY WHEN THE STEERING COLUMN FAILED TO UNLOCK AND THE CUSTOMER TRIED TO DRIVE THE VEHICLE, IS LOW OR INTERRUPTED, THE FUEL SHUT OFF MAY NOT OCCUR. AS A RESULT, THE CUSTOMER COULD DRIVE THE VEHICLE WHILE THE STEERING COLUMN WAS LOCKED CAUSING THE DRIVER TO LOSE STEERING CONTROL AND POSSIBLY CRASH WITHOUT WARNING. GM WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE PCM REPROGRAMMED FOR MANUAL TRANSMISSION VEHICLES AND THE ELECTRIC COLUMN LOCK DISABLED FOR AUTOMATIC TRANSMISSION VEHICLES. ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY IN THE MANUAL TRANSMISSION VEHICLES AND TAKE FURTHER ACTION IF WARRANTED.
IN 2001, GENERAL MOTORS (GM) ISSUED CUSTOMER SERVICE CAMPAIGNS 1044 AND 1044A TO ADDRESS A CONDITION WHERE THE STEERING COLUMN WOULD FAIL TO UNLOCK DURING THE INITIAL KEY-IN AND START-UP IN CERTAIN MY 1998-2000 CORVETTE VEHICLES. HOWEVER, ODI CONTINUED TO RECEIVE COMPLAINTS CONCERNING STEERING COLUMN LOCKUP ON CORVETTE VEHICLES. AS A RESULT, PE02-054 WAS OPENED AND LATER UPGRADED TO EA02-031 FOR MY 1997-2001 SUBJECT VEHICLES. ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN VEHICLES SERVICED THROUGH THE CAMPAIGNS, AS WELL AS, FAILURES IN MY 1997-2003 SUBJECT VEHICLES NOT INCLUDED IN THE CAMPAIGNS. (NOTE: THE MANUFACTURER FAILURE DATA ABOVE IS LIMITED TO MY 1997-2003 VEHICLES THROUGH 10/17/2003.) ON FEBRUARY 6, 2004, GM NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 1997-2004 CORVETTE VEHCLES EQUIPPED WITH MANUAL TRANSMISSIONS AND MY 1997-2000 CORVETTE VEHICLES WITH AUTOMATIC TRANSMISSIONS. THE NOTIFICATION STATED THAT IF THE VOLTAGE AT THE POWERTRAIN CONTROL MODULE (PCM), WHICH WAS DESIGNED TO SHUT DOWN THE FUEL SUPPLY WHEN THE STEERING COLUMN FAILED TO UNLOCK AND THE CUSTOMER TRIED TO DRIVE THE VEHICLE, IS LOW OR INTERRUPTED, THE FUEL SHUT OFF MAY NOT OCCUR. AS A RESULT, THE CUSTOMER COULD DRIVE THE VEHICLE WHILE THE STEERING COLUMN WAS LOCKED CAUSING THE DRIVER TO LOSE STEERING CONTROL AND POSSIBLY CRASH WITHOUT WARNING. GM WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE PCM REPROGRAMMED FOR MANUAL TRANSMISSION VEHICLES AND THE ELECTRIC COLUMN LOCK DISABLED FOR AUTOMATIC TRANSMISSION VEHICLES. ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY IN THE MANUAL TRANSMISSION VEHICLES AND TAKE FURTHER ACTION IF WARRANTED.
Le Mans Master
Joined: Nov 2001
Posts: 6,984
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From: Central Coast CA
Pro
Joined: Apr 2007
Posts: 585
Likes: 2
2) As others have said, none of the recalls actually solve the problem. They may keep the steering wheel from locking for safety while driving, but it will not prevent you from one day being stranded when the solenoid freezes and your car won't start.
It just isn't worth it. Get a column lock bypass kit.
LO PHAT