Bad Experience
Thread Starter
Drifting
Joined: Nov 2003
Posts: 1,645
Likes: 65
Bad Experience
Purchased some splash guards from RPI, did not fit the wheel opening arch, agreed with Josh to return and he would refund cost. Did everything he requested, now no refund or return E-mails and he is not answering the phone, so I am warning everyone buyer beware, I'm out $310.00.
tentuna
Josh took care of this same afternoon as the posting, wow that's what I call leverage from the forum
tentuna
tentuna
Josh took care of this same afternoon as the posting, wow that's what I call leverage from the forum
tentuna
Last edited by tentuna; Feb 4, 2013 at 04:05 PM.
Team Owner
Joined: Aug 2003
Posts: 24,472
Likes: 309
From: Scottsdale AZ
I've been an RPI customer for years and always been impressed with Josh and their customer service. I can't imagine this situation isn't one that will resolve quickly.
When did this occur? Any chance it just takes a little time for the credit to get processed ? I've often found that issues are more the banks than the vendor . . .
Good luck - -
When did this occur? Any chance it just takes a little time for the credit to get processed ? I've often found that issues are more the banks than the vendor . . .
Good luck - -
Last edited by CQRT; Feb 4, 2013 at 01:51 PM.
Safety Car
Joined: Feb 2001
Posts: 3,725
Likes: 53
From: Warrington Pa.
Give Josh a chance, I know he'll make it right. He does get busy and travles to shows so he may not be in the office. Before posting this you should have notified an administrator to contact RPI To get help with this dispute.
Platinum Supporting Vendor
Joined: Aug 2004
Posts: 17,268
Likes: 142
From: www.rpidesigns.com Salem, Ohio
St. Jude Donor '07-'08-'09-'10-'11-'12-'13-'14-'15-'16 -'17
Purchased some splash guards from RPI, did not fit the wheel opening arch, agreed with Josh to return and he would refund cost. Did everything he requested, now no refund or return E-mails and he is not answering the phone, so I am warning everyone buyer beware, I'm out $310.00.
tentuna
tentuna
Thank you
Josh
Email = Josh@rpidesigns.com
PS - I will call you as soon as I hear from you.
Race Director
Joined: Mar 2003
Posts: 10,789
Likes: 894
From: Northern Illinois
Oldtimer
I'm not sure who you are, but I can assure you that you are not out $310.00. We will refund your money right away if we owe the money to you. Please PM or email me your phone number and name and I will take care of it today. If you called while I was in the paint booth you might have missed me. A guy just told me via EMAIL to check out this thread and this is how I found this.
Thank you
Josh
Email = Josh@rpidesigns.com
PS - I will call you as soon as I hear from you.
Thank you
Josh
Email = Josh@rpidesigns.com
PS - I will call you as soon as I hear from you.
Corvette Stories
The Best of Corvette for Corvette Enthusiasts
8 Coolest Corvette Pace Cars (and Replicas) of All Time
Verdad Gallardo
Top 10 Corvette Engines RANKED by Peak Torque (70+ Years of Muscle!)
Joe Kucinski
Corvette ZR1X Will Be Pacing the Indy 500, And Could Probably Race, Too!
Verdad Gallardo
Top 10 Corvettes Coming to Mecum Indy 2026!
Brett Foote
Top 10 C9 Corvette MUST-HAVES to Fix These C8 Generation Flaws!
Michael S. Palmer
10 Revolutionary 'Corvette Firsts' Most People Don't Know
Joe Kucinski
5 Reasons to Upgrade to an LS6-Powered Corvette; 5 Reasons to Stay LT2
Michael S. Palmer
2027 Corvette vs The World: Every C8 vs Its Closest Competitor
Joe Kucinski
10 Most Common Corvette Problems of the Last 20 Years!
Joe Kucinski
Le Mans Master
Joined: Feb 2007
Posts: 9,291
Likes: 1,523
From: Oviedo Florida
2024 C5 of the Year Finalist - Modified
2024 C2 of the Year Finalist - Modified
2023 C2 of the Year Finalist - Modified
2021 C2 of the Year Finalist - Modified
2016 C5 of Year Finalist
Sounds like RPI has there stuff together now--very good.
I had a similar problem several years ago and it was never
resolved. I stopped doing business with them. Finally relented
and tried them again with good results. It's good that RPI is
trying to save customers now. Bravo...............
I had a similar problem several years ago and it was never
resolved. I stopped doing business with them. Finally relented
and tried them again with good results. It's good that RPI is
trying to save customers now. Bravo...............