Let me start this thread by stating I have zero mechanical talent. I wish I was like sfc Rick and could completely dis-assemble my car in my garage using nothing more than a paperclip, a toothpick and a Phillips head screwdriver and then re-assemble the car using the same tools adding 500 horsepower and then not have any parts left over... But I'm just not that person!

Several years ago I ordered a double-din bezel and a pioneer stereo from Dennis. It arrived just as he promised but seeing how I live 500 miles away from him and having zero mechanical talent, I had to take it to a local stereo shop here in Marietta, GA to have it installed. It took the shop 2 days to get it installed and when I got it back, I really wasn't satisfied with the fitment of the stereo. They gave me some lame excuses and I just never had it corrected.

I was never really satisfied with the pioneer stereo... Especially the GPS that was included. Then I heard about the new Kenwood DNN 990 HD. I did some research and found it had Garmin GPS and other features I really liked and decided to replace the Pioneer with the Kenwood.

About the time I heard about the Kenwood I also heard (on this forum) that Dennis was opening a shop in Alabaster, AL. It seemed like a no brainer so I called Dennis ordered the stereo unit and contacted Steven in AL to set an appointment to have it installed.

This past Wednesday, I drove an hour and a half from Hiram, GA to Alabaster, AL to have my new stereo installed. I arrived 20 minutes before my scheduled 9am appointment ... Steven arrived 2 minutes after I did... 5 minutes later, Steven was already at work removing the old stereo from the car.

Please forgive me for the rest of this thread is going to be nothing but hero-worship for Steven and his attention to detail. You always hear about how certain people treat your car like it was their own... In this case it was 100% true! I was right there with my car and Steven the entire time he was working on my car going over everything with me making sure everything was exactly where I wanted it and everything was to my 100% satisfaction! Steven's attention to detail is second to none. He must have put in my stereo and taken it back out at least 30 times tweaking adjustments to make sure it fit and worked PERFECTLY! Steven then spent the next 2 hours fixing all the screw-ups that the local installer had made.

In summary, I could not be happier with the level of service, attention to detail and overall quality of work I received from Double D Mods in Alabaster, AL!! Steven you are DA MAN when it comes to stereo installation ! Later that evening he even called to make sure I was 100% satisfied with the service I received from him and Double D Mods!

P.S. while I was there, 2 guys from the local corvette club came to hang out. It was great to meet them and hang out with fellow corvette enthusiasts.

 

Awesome

 

That's great! Congrats! Now when is Dennis going to open up a shop in Phoenix?

 

I would have driven the 500 miles to have Dennis do it.

 

Good to hear that the same quality of service that Dennis offers in WI is available in the shop in GA, but then again, doubt anyone had any concerns about that anyway. Congrats on getting a system that you can really enjoy.

 

I wish I had !!

 

Happy ending!

 

I need to stop by the DD shop, I only live about 20 miles from it.

 

Awesome to hear that his second shop has expanded his business without sacrificing quality.

 

Thanks John for taking the time to let everyone know of your recent experience last week. I am glad to know we have you all taken care of and you have it looking the way it should have been 2 years ago!

Steven is the main reason we opened our second location where we did as I would not trust just anyone in representing DD MODS. I could not have found a better person to take care of all of you guys that's for sure!
Thanks again John for your business and enjoy the new Kenwood!!
Dennis

 

How long before a Houston location opens?