Centric Brakes - Extremely Disappointed
Thread Starter
Drifting
Joined: Aug 2007
Posts: 1,846
Likes: 129
From: Orlando Florida
Centric Brakes - Extremely Disappointed
Bought my first and last product through this pitiful company. I bought a new master cylinder for my brother's Audi A4 and installed it today.
No issues at all during the installation until the threads for the brake lines were about half way in and they got a lot tighter than expected. There are no threads showing and the nuts are as tight as I can get them and they both leak fluid like crazy. I called and sent pictures of the install and they say I cross threaded the nuts. That seems impossible to me since I put them in half way by hand ?
They refused to do anything at all and wont even sell me another at cost. I have done several master cylinders before with zero issues and I can clearly see when something is cross threaded for petes sake.
Initially he told me on the phone I should see threads even when its fully tightened and thats not the case on this one. I honestly think this one was threaded wrong and they in so many words said to go buy another from the vendor.
No Thanks. All this and I am even doing this for free so I will be out at least $200 by the time I get this b.s fixed.
I have never had a company just offer no assistance whatsoever on bad parts before until today.
Buyer Beware.
No issues at all during the installation until the threads for the brake lines were about half way in and they got a lot tighter than expected. There are no threads showing and the nuts are as tight as I can get them and they both leak fluid like crazy. I called and sent pictures of the install and they say I cross threaded the nuts. That seems impossible to me since I put them in half way by hand ?
They refused to do anything at all and wont even sell me another at cost. I have done several master cylinders before with zero issues and I can clearly see when something is cross threaded for petes sake.
Initially he told me on the phone I should see threads even when its fully tightened and thats not the case on this one. I honestly think this one was threaded wrong and they in so many words said to go buy another from the vendor.
No Thanks. All this and I am even doing this for free so I will be out at least $200 by the time I get this b.s fixed.
I have never had a company just offer no assistance whatsoever on bad parts before until today.
Buyer Beware.
Thread Starter
Drifting
Joined: Aug 2007
Posts: 1,846
Likes: 129
From: Orlando Florida
They claimed it had to be approved by Centric.
It was the Auto Brake Center in California and the guy just simply didnt care either.
Very sad.
Burning Brakes
Joined: Feb 2013
Posts: 749
Likes: 13
From: SoCal CA
There are hazards with chasing down the cheapest price for car parts. Sometimes it's best to buy OEM. It should be easy to see if the lines are cross threaded when you take the master cylinder back out. If they are not cross threaded, you could use a thread chaser to clean up the threads and try again. Centric makes very good rotors, but I wouldn't use anything but OEM for hydraulics on the vette.
Safety Car
Joined: Apr 2011
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From: Houston TX
Team Owner
Joined: Mar 2001
Posts: 21,325
Likes: 3,841
From: small town in S.E Pa. PA
St. Jude Donor '03-'04
Bought my first and last product through this pitiful company. I bought a new master cylinder for my brother's Audi A4 and installed it today.
No issues at all during the installation until the threads for the brake lines were about half way in and they got a lot tighter than expected. There are no threads showing and the nuts are as tight as I can get them and they both leak fluid like crazy. I called and sent pictures of the install and they say I cross threaded the nuts. That seems impossible to me since I put them in half way by hand ?
They refused to do anything at all and wont even sell me another at cost. I have done several master cylinders before with zero issues and I can clearly see when something is cross threaded for petes sake.
Initially he told me on the phone I should see threads even when its fully tightened and thats not the case on this one. I honestly think this one was threaded wrong and they in so many words said to go buy another from the vendor.
No Thanks. All this and I am even doing this for free so I will be out at least $200 by the time I get this b.s fixed.
I have never had a company just offer no assistance whatsoever on bad parts before until today.
Buyer Beware.
No issues at all during the installation until the threads for the brake lines were about half way in and they got a lot tighter than expected. There are no threads showing and the nuts are as tight as I can get them and they both leak fluid like crazy. I called and sent pictures of the install and they say I cross threaded the nuts. That seems impossible to me since I put them in half way by hand ?
They refused to do anything at all and wont even sell me another at cost. I have done several master cylinders before with zero issues and I can clearly see when something is cross threaded for petes sake.
Initially he told me on the phone I should see threads even when its fully tightened and thats not the case on this one. I honestly think this one was threaded wrong and they in so many words said to go buy another from the vendor.
No Thanks. All this and I am even doing this for free so I will be out at least $200 by the time I get this b.s fixed.
I have never had a company just offer no assistance whatsoever on bad parts before until today.
Buyer Beware.
Drifting
Joined: Nov 2005
Posts: 1,320
Likes: 242
From: NW Chicago
St. Jude Donor '12-'13-'14-'15
I had bought some Centric brake disks for my wife's SRX, and was disappointed that the boxes said made in China when they were delivered. I had thought I read somewhere that the parent company was Stop Tech and Centric were made in USA. Oh well live and learn. It's BS when people don't back up their stuff. I went through 3 wiper motors from O'Reilly's for my 88 van, before one worked ok, at least they backed it up with replacements but swapping them out is a PITA. I'm pretty good at swapping them out now though. Good luck No more centric for me .
Administrator
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Sorry you are having to go through this mess. Too bad when a company won't listen and offer some kind of help.
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From: Orlando FL
Team Owner
Joined: May 2001
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From: Western NY
I had bought some Centric brake disks for my wife's SRX, and was disappointed that the boxes said made in China when they were delivered. I had thought I read somewhere that the parent company was Stop Tech and Centric were made in USA. Oh well live and learn. It's BS when people don't back up their stuff. I went through 3 wiper motors from O'Reilly's for my 88 van, before one worked ok, at least they backed it up with replacements but swapping them out is a PITA. I'm pretty good at swapping them out now though. Good luck No more centric for me .
Burning Brakes
Joined: Feb 2013
Posts: 749
Likes: 13
From: SoCal CA
It's not the EPA, it's companies outsourcing our jobs to China, where they pay labor pennies per hour.
Team Owner
Joined: May 2001
Posts: 87,375
Likes: 1,593
From: Western NY
For those of us who have previously worked in the manufacturing sector, like myself, we know, 1st hand, the negative impact of the EPA as well as OSHA!!
Yes, the foreign workers will work for a lot less, but it's only a small portion of the equation........
Race Director
Joined: Feb 2004
Posts: 11,039
Likes: 2,592
From: Del Boca Vista FL
Bought my first and last product through this pitiful company. I bought a new master cylinder for my brother's Audi A4 and installed it today.
No issues at all during the installation until the threads for the brake lines were about half way in and they got a lot tighter than expected. There are no threads showing and the nuts are as tight as I can get them and they both leak fluid like crazy. I called and sent pictures of the install and they say I cross threaded the nuts. That seems impossible to me since I put them in half way by hand ?
They refused to do anything at all and wont even sell me another at cost. I have done several master cylinders before with zero issues and I can clearly see when something is cross threaded for petes sake.
Initially he told me on the phone I should see threads even when its fully tightened and thats not the case on this one. I honestly think this one was threaded wrong and they in so many words said to go buy another from the vendor.
No Thanks. All this and I am even doing this for free so I will be out at least $200 by the time I get this b.s fixed.
I have never had a company just offer no assistance whatsoever on bad parts before until today.
Buyer Beware.
No issues at all during the installation until the threads for the brake lines were about half way in and they got a lot tighter than expected. There are no threads showing and the nuts are as tight as I can get them and they both leak fluid like crazy. I called and sent pictures of the install and they say I cross threaded the nuts. That seems impossible to me since I put them in half way by hand ?
They refused to do anything at all and wont even sell me another at cost. I have done several master cylinders before with zero issues and I can clearly see when something is cross threaded for petes sake.
Initially he told me on the phone I should see threads even when its fully tightened and thats not the case on this one. I honestly think this one was threaded wrong and they in so many words said to go buy another from the vendor.
No Thanks. All this and I am even doing this for free so I will be out at least $200 by the time I get this b.s fixed.
I have never had a company just offer no assistance whatsoever on bad parts before until today.
Buyer Beware.
Burning Brakes
Joined: Feb 2013
Posts: 749
Likes: 13
From: SoCal CA
10% correct reply, 90% INCORRECT!!
For those of us who have previously worked in the manufacturing sector, like myself, we know, 1st hand, the negative impact of the EPA as well as OSHA!!
Yes, the foreign workers will work for a lot less, but it's only a small portion of the equation........
For those of us who have previously worked in the manufacturing sector, like myself, we know, 1st hand, the negative impact of the EPA as well as OSHA!!
Yes, the foreign workers will work for a lot less, but it's only a small portion of the equation........
LA smog 1948
Last edited by john8642; Dec 14, 2014 at 01:44 PM.
Team Owner
Joined: May 2001
Posts: 87,375
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From: Western NY
FURTHERMORE, in the big picture of things, the EPA shut down things in America, even when our manufacturing was under light pollution controls, and now we have unlimited pollution being generated by manufacturing in China.
So tell me, how is the earth better off??
Race Director
Joined: Jan 2008
Posts: 16,028
Likes: 170
From: oregon
10% correct reply, 90% INCORRECT!!
For those of us who have previously worked in the manufacturing sector, like myself, we know, 1st hand, the negative impact of the EPA as well as OSHA!!
Yes, the foreign workers will work for a lot less, but it's only a small portion of the equation........
For those of us who have previously worked in the manufacturing sector, like myself, we know, 1st hand, the negative impact of the EPA as well as OSHA!!
Yes, the foreign workers will work for a lot less, but it's only a small portion of the equation........
i'd rather bike in clean air than drive a car in pollution
i think this is part of the reason for the strict EPA viewpoint
as for china, we only control the USA, not the globe. in the 70s rivers had caught fire from pollution. that's not exactly "light"
LA is loads better today than it was in 1980 and strict emissions are why. back in those days simply breathing the air in LA was the same as smoking half a pack of cigs
Last edited by racebum; Dec 14, 2014 at 05:29 PM.
Burning Brakes
Joined: Feb 2013
Posts: 749
Likes: 13
From: SoCal CA
Did I say that???
FURTHERMORE, in the big picture of things, the EPA shut down things in America, even when our manufacturing was under light pollution controls, and now we have unlimited pollution being generated by manufacturing in China.
So tell me, how is the earth better off??
FURTHERMORE, in the big picture of things, the EPA shut down things in America, even when our manufacturing was under light pollution controls, and now we have unlimited pollution being generated by manufacturing in China.
So tell me, how is the earth better off??
Racer
Joined: Mar 2014
Posts: 399
Likes: 11
From: Southern NH
Did I say that???
FURTHERMORE, in the big picture of things, the EPA shut down things in America, even when our manufacturing was under light pollution controls, and now we have unlimited pollution being generated by manufacturing in China.
So tell me, how is the earth better off??
FURTHERMORE, in the big picture of things, the EPA shut down things in America, even when our manufacturing was under light pollution controls, and now we have unlimited pollution being generated by manufacturing in China.
So tell me, how is the earth better off??
All the EPA has managed to do is push the problem across oceans to lands are have even less regulation. The problem is we all live in the same bubble of air.
Race Director
Joined: Jan 2008
Posts: 16,028
Likes: 170
From: oregon
If you're one of the people that believes in shutting down the EPA, that's exactly what you're saying. You only have to look to Bangladesh and China to see what America would look like without regulation. Much of the pollution in China is caused by the very same companies that outsourced the jobs from the US. Multinational corporations today are not going to spend one dollar on pollution control if they're not forced to by law. Even with the EPA, BP practically destroyed the gulf of Mexico, "Freedom Industries" poisoned the drinking water for 300,000 people in the Elk river, just to name a couple of examples. Since this is a car forum, I'm done with this discussion.
Race Director
Joined: Jan 2008
Posts: 16,028
Likes: 170
From: oregon
but we have a population addicted to cheap and easy.
people, a lot of people, eat food that has god knows how many chemicals in it and grown from frankenseeds by monsanto. they buy this stuff because it's cheap. organic food costs more
we could make cars that were able to go 1 million miles, no problem, easily rebuilt and serviced. BUT. corporations are addicted to profit and people want new shiny things. so we use FAR more resources to design objects that go obsolete in a few years. audio/video is a big offender here. same with cell phones
i personally don't see this ending until the planet forces us to when we exhaust fossil fuel. not even exhaust really, more of just get to the point where reserves shrink and stop expanding. it's anyones guess when that will be. should be before 2100 but no one can really say when. that day when exxon and chevron say publicly that they aren't able to maintain the same level of reserves as the year before. that's going to be something
Last edited by racebum; Dec 14, 2014 at 10:38 PM.