Issue with vendor
Thread Starter
Pro
Joined: Dec 2010
Posts: 573
Likes: 4
Issue with vendor
Hi,
Recently i commande some parts from Col.........d (not sure the rule of the forum autorize i give the name)
Including a GM Performance flywheel and a RXT clutch (so, not the cheapest)
When i pull the clutch, i saw the flywheel was not the good one for my car
(Corvette 2000 LS1 powered)
But, the flywheel is the ref 12571611, from the vendor website at "Corvette 1997-2004" section and "GM PERFORMANCE"
They said (approximatively) : see on GM Performence catalog, the 12571611 is the good for you
Us (approx) : No, it is visualy different (flange on the 12571611 as the LS7 flywheel)
They said (approx) : Why your Corvette 2000 is different of the other Corvette
Us (approx) : No difference at all
They said (approx) : We cannot do something for you, you should verify that the ref was good
WTF !!! THEY VERIFY AND TELL ME IT WAS THE GOOD !!!
Note : I'm in Europe, so, difficult for me to call them or see with a lawyer. I have paid the parts from US to a friend in miami, and the friend send me the parts here in europe
It will be expensive to send back the part
So, they have right ??? the vendor website is false, they verify and cannot see this, and me, as a mentalist, i HAVE to know BETTER THAN THEY DO that it is not the good parts ???
Recently i commande some parts from Col.........d (not sure the rule of the forum autorize i give the name)
Including a GM Performance flywheel and a RXT clutch (so, not the cheapest)
When i pull the clutch, i saw the flywheel was not the good one for my car
(Corvette 2000 LS1 powered)
But, the flywheel is the ref 12571611, from the vendor website at "Corvette 1997-2004" section and "GM PERFORMANCE"
They said (approximatively) : see on GM Performence catalog, the 12571611 is the good for you
Us (approx) : No, it is visualy different (flange on the 12571611 as the LS7 flywheel)
They said (approx) : Why your Corvette 2000 is different of the other Corvette
Us (approx) : No difference at all
They said (approx) : We cannot do something for you, you should verify that the ref was good
WTF !!! THEY VERIFY AND TELL ME IT WAS THE GOOD !!!
Note : I'm in Europe, so, difficult for me to call them or see with a lawyer. I have paid the parts from US to a friend in miami, and the friend send me the parts here in europe
It will be expensive to send back the part
So, they have right ??? the vendor website is false, they verify and cannot see this, and me, as a mentalist, i HAVE to know BETTER THAN THEY DO that it is not the good parts ???
Drifting
Joined: Mar 2010
Posts: 1,628
Likes: 15
From: Seattle WA
Hi,
Recently i commande some parts from Col.........d (not sure the rule of the forum autorize i give the name)
Including a GM Performance flywheel and a RXT clutch (so, not the cheapest)
When i pull the clutch, i saw the flywheel was not the good one for my car
(Corvette 2000 LS1 powered)
But, the flywheel is the ref 12571611, from the vendor website at "Corvette 1997-2004" section and "GM PERFORMANCE"
They said (approximatively) : see on GM Performence catalog, the 12571611 is the good for you
Us (approx) : No, it is visualy different (flange on the 12571611 as the LS7 flywheel)
They said (approx) : Why your Corvette 2000 is different of the other Corvette
Us (approx) : No difference at all
They said (approx) : We cannot do something for you, you should verify that the ref was good
WTF !!! THEY VERIFY AND TELL ME IT WAS THE GOOD !!!
Note : I'm in Europe, so, difficult for me to call them or see with a lawyer. I have paid the parts from US to a friend in miami, and the friend send me the parts here in europe
It will be expensive to send back the part
So, they have right ??? the vendor website is false, they verify and cannot see this, and me, as a mentalist, i HAVE to know BETTER THAN THEY DO that it is not the good parts ???
Recently i commande some parts from Col.........d (not sure the rule of the forum autorize i give the name)
Including a GM Performance flywheel and a RXT clutch (so, not the cheapest)
When i pull the clutch, i saw the flywheel was not the good one for my car
(Corvette 2000 LS1 powered)
But, the flywheel is the ref 12571611, from the vendor website at "Corvette 1997-2004" section and "GM PERFORMANCE"
They said (approximatively) : see on GM Performence catalog, the 12571611 is the good for you
Us (approx) : No, it is visualy different (flange on the 12571611 as the LS7 flywheel)
They said (approx) : Why your Corvette 2000 is different of the other Corvette
Us (approx) : No difference at all
They said (approx) : We cannot do something for you, you should verify that the ref was good
WTF !!! THEY VERIFY AND TELL ME IT WAS THE GOOD !!!
Note : I'm in Europe, so, difficult for me to call them or see with a lawyer. I have paid the parts from US to a friend in miami, and the friend send me the parts here in europe
It will be expensive to send back the part
So, they have right ??? the vendor website is false, they verify and cannot see this, and me, as a mentalist, i HAVE to know BETTER THAN THEY DO that it is not the good parts ???
Thread Starter
Pro
Joined: Dec 2010
Posts: 573
Likes: 4
I just want to know if they have right, when the vendor website is false, they verify and cannot see this, and me, as a mentalist, i HAVE to know BETTER THAN THEY DO that it is not the good parts ???
Is there an other section to post this ?
Melting Slicks
Joined: Aug 2013
Posts: 2,491
Likes: 315
St. Jude Donor '15-'16-'17-'18-'19-'20-'21-'22
Put it in the tech section.
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