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Old Jan 7, 2017 | 03:45 PM
  #1  
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Default Vendor warning...

Just bought a Tech2 (SP23-B3) from OBD2Tool.co.uk. There's two options to checkout, direct to Paypal, or the "Checkout" button. I chose the Paypal option, which then took me directly to Paypal, and I paid out. I then noticed afterwards that there was a discount code, which offered an extra 6% off (about $20). Investigating further, I realized that choosing Paypal direct bypassed any option to enter the code. "Checkout" however, offers a box where the code can be entered, AND THEN, you can go to Paypal. No wonder the website proclaims "We prefer Paypal!".I promptly sent off an email to customer service, explaining the situation, and requested that I be refunded the discount. The answer?




"Good day dear Mr. Dino , Thanks for your support at our websiteThe new order has been reached to us, we have already processed order to warehouseThe order online not use the coupon code , if you wanna use it , please can use next time Package would ship out today via DHL!Wish you a nice weekend.
Best regards
Elyza"
So, be forewarned.


Hopefully, the Tech2 won't take a swan dive like their customer service did in this case.
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Old Jan 7, 2017 | 03:52 PM
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Old Jan 7, 2017 | 04:01 PM
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Old Jan 7, 2017 | 05:13 PM
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Well, thats just terrific, another company to put on the "do not buy from" list. Twenty bucks isn't the end of the world, but its still twenty bucks, I can think of better things to do with it than get screwed out of it. Take care!
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Old Jan 7, 2017 | 05:39 PM
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"Good day dear Mr. Dino , Thanks for your support at our websiteThe new order has been reached to us, we have already processed order to warehouseThe order online not use the coupon code , if you wanna use it , please can use next time Package would ship out today via DHL!Wish you a nice weekend.
Best regards
Elyza"
The URL mentioned points to a UK (England) business and the quoted reply has so many errors in the sentence that I would be very concerned that it's a scam. The text certainly is not English as one would expect from England or even in the US. Not a period anywhere in the body of the reply, just commas.
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Old Jan 7, 2017 | 07:47 PM
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I truly mean no offense.......but you knew how much you were paying when checking out and I assume you shopped around a bit. I see no foul here unless you don't get the goods. The discount code is to be used before, oh well.... if it was for everybody they would just lower the price.

For the record I hate marketing crap, just give me the best deal you can and keep the hoops away from me, "order in the next ten minuets and get two for the price of one" just pay for seperate shipping and "handling" whatever




Last edited by Forcedvert; Jan 7, 2017 at 08:00 PM.
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Old Jan 7, 2017 | 08:41 PM
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Originally Posted by c4cruiser
The URL mentioned points to a UK (England) business and the quoted reply has so many errors in the sentence that I would be very concerned that it's a scam. The text certainly is not English as one would expect from England or even in the US. Not a period anywhere in the body of the reply, just commas.
Totally agree. "Wanna"?
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Old Jan 8, 2017 | 02:51 PM
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Yup, no doubt on the language point, absolutely no offence taken. Having looked at a few different sites, it was pretty obvious that the "uk.co" meant nothing, and that this stuff would be coming from China. I just wanted to give the forum a heads up before some other poor schmoe loses out on some bucks, that's all. Just thought it was a pretty shitty answer for a measly $20.


Anyway, I left them some unsatisfied feedback... not that it will show up anywhere on their site.


I'll report back with how the product looks and works when I get it.
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Old Jan 8, 2017 | 04:10 PM
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would not be surprised if they just claim to be in england and have an english web host to sound legitimate.

i buy various things from actual businesses in the UK all the time and it's as safe as buying in the USA..

however

they are actual UK businesses
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Old Jan 8, 2017 | 05:24 PM
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Originally Posted by digi2t
Yup, no doubt on the language point, absolutely no offence taken. Having looked at a few different sites, it was pretty obvious that the "uk.co" meant nothing, and that this stuff would be coming from China. I just wanted to give the forum a heads up before some other poor schmoe loses out on some bucks, that's all. Just thought it was a pretty shitty answer for a measly $20.


Anyway, I left them some unsatisfied feedback... not that it will show up anywhere on their site.


I'll report back with how the product looks and works when I get it.
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Old Jan 15, 2017 | 01:28 PM
  #11  
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Default Update on Tech 2 purchase...

OK, came in this week. As I mentioned, I saved some bucks on the shipping by not ordering the hard case.

All in all, it does what it's supposed to. I plugged it in, it communicates fine, and I even cancelled out the TPMS that was pissing me off at start up. I'm installing steel braided lines, and I'm painting my calipers, so I'll be able to get the whole bleed procedure done when I'm ready.

Quality-wise, the unit feels sturdy enough, and the cables are of decent quality. They cut the corners where the connectors are concerned though. The pins are on the cheap side, and care needs to be exercised when plugging into the unit, or the OBD adapter. Even before I started, I needed to correct the tips on a couple of pins, or else they would have been damaged beyond repair if forced into place. Here are the pins I'm talking about;






As you can see, the tips have a split in them for friction connection. Unfortunately, the splits were a bit too wide on a couple of pins, and they hung on the edge of the holes. Like I said, nothing a pair of small pliers couldn't fix.

I'm assuming that more corners have been cut insofar as the internal are concerned, as such, I wouldn't recommend these units for active shop use. But, for a weekend duffer like me, that just enjoys noodling with his Vette, it's just fine.

As for a case, I read several dissatisfied comments where the molded plastic case was concerned. Wandering through Walmart the other day, I found a decent solution...




I then drifted over to the crafts section, and picked up some 3/4", 2", and 3" foam.





I got rid of the pouch panel, and supporting tabs, as well as the upper strap that holds it. I laid down the 3/4" foam first.





Then the 3" over top. It comes up flush to the edge. I then laid out the pieces, and with a really sharp knife, cut around each section, and removed the 3" blocks. Everything fits in quite nicely.





The 2" foam sits in the lid, and come flush to the edge.







There you go. Snug as a bug in a rug. Not that bugs in your rug are desireable.... well.... you get the jist.

Last edited by digi2t; Jan 15, 2017 at 01:48 PM.
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Old Jan 15, 2017 | 02:41 PM
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I went a different route for a case (just so you know) with a Dewalt case from Amazon !!(just another option)









I have replaced the foam here with this, much nicer !!

Last edited by Pounder; Jan 15, 2017 at 02:42 PM.
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Old Jan 15, 2017 | 02:56 PM
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Originally Posted by Pounder
I went a different route for a case (just so you know) with a Dewalt case from Amazon !!(just another option)









I have replaced the foam here with this, much nicer !!


Yup, that works too. I actually saw your kit in another thread. That inspired me to go my own route for a case. The shipping for the hard case kit was $70 more, but the case and foam was about $30, so that puts me about $40 ahead I guess.
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Old Jan 15, 2017 | 03:02 PM
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Originally Posted by digi2t
Yup, that works too. I actually saw your kit in another thread. That inspired me to go my own route for a case. The shipping for the hard case kit was $70 more, but the case and foam was about $30, so that puts me about $40 ahead I guess.
My total I think was under 40 also !!
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Old Jan 15, 2017 | 03:16 PM
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Man, I want to go out and make a case for something now. Might have to look into that tech II clone also. Thanks for the review.
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Old Jan 15, 2017 | 03:26 PM
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Originally Posted by mstromquist
Man, I want to go out and make a case for something now. Might have to look into that tech II clone also. Thanks for the review.
I have over 100,000 dollars in tools, mechanical from my Dealer days and carpentry cause I do all my own work at home also. The 300 I spent for the Tech 2 might be my most turn me on tool. I bought it for the Auto brake bleed for my Vette. I have used it for the PCM re-learn on my sisters Trailbazer, dianose my air bag problem in my GMC truck, and now to fix a ERG GM code problem on my Monte SS. The more I read about it the more I like it !!
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Old Jan 15, 2017 | 09:16 PM
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I looked at them on line and see there's different versions. Did you guys get the one for GM only or did I read the ad wrong? I've got quite a few tools myself being a mechanic as well but I'm pretty sure I don't have quite that much invested yet. Another one would look cool in the tool box and be useful for sure.

Last edited by mstromquist; Jan 15, 2017 at 09:17 PM.
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Old Jan 15, 2017 | 09:36 PM
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I had money to blow so i ordered mine with the case...




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Old Jan 15, 2017 | 11:04 PM
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Originally Posted by mstromquist
I looked at them on line and see there's different versions. Did you guys get the one for GM only or did I read the ad wrong? I've got quite a few tools myself being a mechanic as well but I'm pretty sure I don't have quite that much invested yet. Another one would look cool in the tool box and be useful for sure.
It's a GM tool !! (other than some sub models)
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Old Jan 16, 2017 | 04:23 AM
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It's not very business like to not discount the $20. I have seen this phrasing too many times on instructions coming from China. Probably different offices which do not communicate with each others. Shipping from China and accounting wherever they get the best tax breaks.

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