C7 Carbon
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Instructor
Joined: Mar 2019
Posts: 113
Likes: 14
From: Ohio
C7 Carbon
Any one have any experience with C7 Carbon? I ordered a rear wing from them two months ago and when it came in it has some very noticeable manufacturing defects. I contacted them and sent them pictures and was told by Katrina that I would be seeing an email with all the exchange information but have not seen anything. I have been calling them all day today to inquire about this and no one will pick up the phone. I have left voicemails and sent emails with no response. Looking at the website on returns and it reads almost identical to Corvette Mods policies. NOT ready to get into that kind of fight again!
Drifting
Joined: Jun 2004
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From: Gilbert, Arizona Currently Own: 1998 Coupe YouTube: My Corvette Life
I have quite a bit of experience with them. Mostly good. I think all this virus stuff has really set them back. Lead times are extremely long. I'm pretty sure they are not at full staff. think they are pretty backed up.
Last edited by Vetteman Jack; Sep 11, 2020 at 11:20 AM.
Thread Starter
Instructor
Joined: Mar 2019
Posts: 113
Likes: 14
From: Ohio
Chris I hope you are correct. The product is beautiful except for the blemishes. Looks like the fibers pulled on them somehow during the process and it make it look like there is a big dent in the wing. I never had a problem having them pick up the phone during the 2 months I waited for it though.
Last edited by Vetteman Jack; Sep 11, 2020 at 11:20 AM.
Thread Starter
Instructor
Joined: Mar 2019
Posts: 113
Likes: 14
From: Ohio
Chris I hope you are correct. The product is beautiful except for the blemishes. Looks like the fibers pulled on them somehow during the process and it make it look like there is a big dent in the wing. I never had a problem having them pick up the phone during the 2 months I waited for it though.
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Glad you got ahold of them and things are on the road to a resolution.
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Thread Starter
Instructor
Joined: Mar 2019
Posts: 113
Likes: 14
From: Ohio
Ya they told me the same thing...9 weeks later it showed up with defects.... Hope your experience goes better! Now when this all said and done it will most likely be a 5 month process!