6 Week Part Wait For Column Lock Recall (ECL)
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From: Hendersonville NC
WTF? 6 Wk. Part Wait For Column Lock Recall (ECL)
I just got off the phone with a local Chevy dealer where I will have my high operating temperture problem checked (Hit 260's coolant temp yesterday) and told them I also wanted the ECL recall addressed. The service advisor told me that they are back ordered for six weeks on the required parts. When I questioned what the parts were, because I thought it was a check of the lock plate and computer reflash, he put me on hold to check with his Vette Tech. He then confirmed that there was a back order from GM with the necessary parts. Never asked if I had an auto or MN6. Mine's the MN6 and I thought I should share this story, and then add the explanation after talking with them in person. I am really only concerned about my excessive operating temperature, so it's going in 8/24 for that. Anyone have anti anxiety meds, I think I'm going to need something for the DDD... hee, hee. 
DDD = DREADED DEALER DAY
DDD = DREADED DEALER DAY
Last edited by ACELR8N; Aug 20, 2004 at 09:41 AM.
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From: Hendersonville NC
I called this dealership's Parts Dept. to ask about the part back order. They advised me that they are in fact replacing the plate with one which corrects the problem. Because they're not distinguishing between autos and manuals, I believe they're misinformed, and merely going through the motions to make owners believe that their problem has been rectified. Oh brother
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From: Hendersonville NC
Originally Posted by CAJUNY2KC5
What did you find out on your temp problem???
It's going in Tuesday 8/24. I rechecked fluid levels and the radiator area for debris. It's clean so I'm suspecting thermostat and/or fans. This car regularly runs pretty hot 195 - 220, which I was led to believe is normal, but now it is apparent something is wrong. Trouble is the two dealers near me are dumb and dumber.
Le Mans Master
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From: Plainfield IL
I set up an appointment with my local Chevy dealer last week and took my car in Wednesday to have the column lock recall repaired. No problems noted. They also fixed a malfunctioning seat belt retractor on my passenger side under a recall. No charge for any of the work and my car was ready at 3:00 PM.
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From: delmont pa
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Originally Posted by ACELR8N
I just got off the phone with a local Chevy dealer where I will have my high operating temperture problem checked (Hit 260's coolant temp yesterday) and told them I also wanted the ECL recall addressed. The service advisor told me that they are back ordered for six weeks on the required parts. When I questioned what the parts were, because I thought it was a check of the lock plate and computer reflash, he put me on hold to check with his Vette Tech. He then confirmed that there was a back order from GM with the necessary parts. Never asked if I had an auto or MN6. Mine's the MN6 and I thought I should share this story, and then add the explanation after talking with them in person. I am really only concerned about my excessive operating temperature, so it's going in 8/24 for that. Anyone have anti anxiety meds, I think I'm going to need something for the DDD... hee, hee.
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Sounds like your dealer does not understand what is to be done in the case of the MN6 cars. It's spelled out in the recall notice exactly what is to be done. I think I would be finding another dealer before having anything done to the column lock.
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From: Hendersonville NC
Originally Posted by JDs00PewterCoupe
Sounds like your dealer does not understand what is to be done in the case of the MN6 cars. It's spelled out in the recall notice exactly what is to be done. I think I would be finding another dealer before having anything done to the column lock.
Pro
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From: Philadelphia Pennsylvania
A bunch of them cant read correctly in the city either!!! And that
just doesnt regard GM dealers...I have a friend whos MB SL55
power top broke........the second time it was in the shop for
over a month!!!!!No more MBs for him!
just doesnt regard GM dealers...I have a friend whos MB SL55
power top broke........the second time it was in the shop for
over a month!!!!!No more MBs for him!
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From: San Diego CA
There were no parts needed when the recall was done to my car. Parts are needed ONLY if they determine that there is insufficient plate clearance, from what I understand.
Regarding engine temps: When I was heading up Palomar mountain in third gear, my oil temps were up over 240, whereas normally they stay below 220. 260 for coolant temps does sound high, though.
Regarding engine temps: When I was heading up Palomar mountain in third gear, my oil temps were up over 240, whereas normally they stay below 220. 260 for coolant temps does sound high, though.
