Now if that's not Customer Service I don't know what is.
you can't beat that service. 
LG Customer Service Rocks!!!!!
Thread Starter
Pro
Joined: Dec 2002
Posts: 718
Likes: 0
From: houston tx
St. Jude Donor '04-'05-'06-'07-'08-'09
LG Customer Service Rocks!!!!!
I was scheduled to drive up to Dallas from Houston on Wednesday for a head, cam and header job on my Z. Got up at 4:00 AM to make the drive but looked out the window and didn't like what I saw, then checked the weather site on the internet and didn't like the weather on the drive up. So I decided not to drive up. At 4:40 AM sent Lou a note saying we have to reschedule in January. I canceled my return flight to Houston.
By mid-morning the weather had cleared but by then I had no time to drive up and return to work. Besides I'd already canceled my return flight to Houston. Lou sent me a note saying he would have a guy fly down that evening and pick up the car and drive it back to Dallas for me.
Now that is customer service!!!!!!!!!!!!!
By mid-morning the weather had cleared but by then I had no time to drive up and return to work. Besides I'd already canceled my return flight to Houston. Lou sent me a note saying he would have a guy fly down that evening and pick up the car and drive it back to Dallas for me.
Now that is customer service!!!!!!!!!!!!!
Premium Supporting Vendor
Joined: Oct 2004
Posts: 36,838
Likes: 438
From: Manassas Park VA
St. Jude Donor '07-'08,-'13-'14, '16-'17
Originally Posted by w8d4it
I was scheduled to drive up to Dallas from Houston on Wednesday for a head, cam and header job on my Z. Got up at 4:00 AM to make the drive but looked out the window and didn't like what I saw, then checked the weather site on the internet and didn't like the weather on the drive up. So I decided not to drive up. At 4:40 AM sent Lou a note saying we have to reschedule in January. I canceled my return flight to Houston.
By mid-morning the weather had cleared but by then I had no time to drive up and return to work. Besides I'd already canceled my return flight to Houston. Lou sent me a note saying he would have a guy fly down that evening and pick up the car and drive it back to Dallas for me.
Now that is customer service!!!!!!!!!!!!!
By mid-morning the weather had cleared but by then I had no time to drive up and return to work. Besides I'd already canceled my return flight to Houston. Lou sent me a note saying he would have a guy fly down that evening and pick up the car and drive it back to Dallas for me.
Now that is customer service!!!!!!!!!!!!!
Peace
Willfulone
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Joined: Jan 2004
Posts: 20,030
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From: Wylie TX --> Less is More, except under the hood !
I agree:
I live 5 mins rom Lou's shop. i have been there numerious times for mods.
I am extremely impressed with everything about Lou's operation.
I will be back for more in the future guaranteed !!! (heads/cam... when my wife will let me...
)
Here is my post about the LG header install 4 weels ago...
http://forums.corvetteforum.com/show...post1548901679
Great bunch of guys and Lou is a great guy to chat with about anything!
I could go on more but im holding my 11 week old baby (son) and its hard to type with 1 hand..... especially when he pukes on me....
twice so far typing this message...
Toque
I live 5 mins rom Lou's shop. i have been there numerious times for mods.
I am extremely impressed with everything about Lou's operation.
I will be back for more in the future guaranteed !!! (heads/cam... when my wife will let me...
)Here is my post about the LG header install 4 weels ago...
http://forums.corvetteforum.com/show...post1548901679
Great bunch of guys and Lou is a great guy to chat with about anything!
I could go on more but im holding my 11 week old baby (son) and its hard to type with 1 hand..... especially when he pukes on me....
twice so far typing this message... Toque
Thread Starter
Pro
Joined: Dec 2002
Posts: 718
Likes: 0
From: houston tx
St. Jude Donor '04-'05-'06-'07-'08-'09
Well I hope to have even more good things to say after I pick up the car. My family and I are taking a holiday trip. Our return connections are back through Dallas. My family is going to cointnue on and Lou is going to pick me up at the airport so I can pick up the modified Z06 and drive home to Houston.
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