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Fred Beans part II

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Old Dec 29, 2004 | 04:19 PM
  #21  
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RATS!!!!!
I bought something from Gene and it got here early.
Does that mean I have to pay again???

Seriously, good service - and great way to resolve a sticky situation.
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Old Dec 29, 2004 | 05:06 PM
  #22  
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Originally Posted by Zilla
Good to here that you got everything straigtened out

Yep. Stuff happens sometimes but it's good it worked out.
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Old Dec 29, 2004 | 05:14 PM
  #23  
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"If either of us three....."

Great service, bad English. LOL.
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Old Dec 29, 2004 | 08:25 PM
  #24  
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Glad it all worked out. Gene took the time to make it right and you posted your thread to let us know. All good...
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Old Dec 29, 2004 | 08:47 PM
  #25  
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I have bought lots a stuff from Gene, he is very thorough to get the right part etc by using a Vin Number. His prices are the best that I have found on the Forum, and his turn around time is fantastic... He even went out of his way to find me the elusive pre 2000 MN6 Alternator.. I think he found me the last one in the country.. it was still factory sealed when I got it... I dont get that Charging system fault with it... Thank you God......ermmmmmmmmm Gene !!

Last edited by Evil-Twin; Dec 29, 2004 at 09:06 PM.
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Old Dec 29, 2004 | 08:58 PM
  #26  
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Thanks Adam and other forum members for the kind words. We clearly made a mistake and I feel we did the right thing to make it right. In the future, if there are any problems, I would ask any forum member to email me directly and if at all possible please call me and let me know of a problem.

We @ Fred Beans would like to thank all of you for your business and patronage. I am working on developing a website for more convenient online ordering.

Thanks all of you.
Gene
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Old Dec 29, 2004 | 10:08 PM
  #27  
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Glad it worked out for you, and thanks to Gene for making it right
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Old Dec 29, 2004 | 10:19 PM
  #28  
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Originally Posted by Wildcat99
Way to go Gene! I will not hesitate to buy from you.



Look's like they get it. Customer service is #1, and I will support a company that stand behind customer service...

Glad it worked out for all

Peace
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Old Dec 29, 2004 | 10:29 PM
  #29  
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Being a vender here as well on the forum we all make mistakes from time to time. We are all just human. The way to tell a quality vendor is not by the mistakes they make but how they are resolved. I have used Gene to buy many things and he is a great guy to deal with. Happy to hear is was solved and both parties are happy.
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Old Dec 30, 2004 | 09:40 PM
  #30  
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Thanks Chris.

I don't think there is a vendor out there who hasn't a problem. Your explanation of how it is handled separates those vendors is extremely true. Thank you for your insight.

Gene
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Old Dec 30, 2004 | 09:50 PM
  #31  
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Gene is a standup guy and I applaud his efforts for us here at the Forum.
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Old Dec 30, 2004 | 09:58 PM
  #32  
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Nice to see a happy ending for a change...especially this close to a New Year Happy New Year Gene and Dope, glad everything worked out for you
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