C5 quality
Year #1 (1997) - Time to Market
In the beginning the focus is time to market and schedules are the drivers. Engineers scramble to pull it all together and basically over-design the car using more expensive parts, solutions, and procedures. Cost of materials and reliability suffer for schedule.
Year #2 (1998) - Fix Bugs to Improve reliability
After initial product offering, the next year is spent in a frantic reaction mode solving and fixing bugs. This is the driver to avoid costly and embarrassing recalls not to mention lawsuits.
Year #3 (1999) - Cost Reductions
During the 3rd year, the focus becomes cost reductions to improve margins. Cost reductions take a year or longer to develop, tool, document and phase into production.
Year #4 (2000 - 2004) Return on Investment
By the 4th year stability has been reached, reliability has improved and margins are coming under control. Now we begin to see a return on investment. A few teaser enhancements come out to keep the consumer's interest and revenues flowing. A percentage of this is put back in R & D to develop the next generation models which take several years to develop, test, plan the next product launch.
These are just my thoughts and opinions and probably worthless information to most, but I thought it might be interesting to a few of you.
John
By the 4th year stability has been reached, reliability has improved
yet column locks, diff leaks and fuel sendig units are still happening even in the 4th and later years. Probabaly because its too costly to put any effort into correcting the design flaw and much easier just to spit out replacement costs hoping those wont fail and if they do they will just replace another one. Of course if this known problem fails after the warranty, then you'll be scratching and clawing
And dont forget about new problems (when they start changing stuff) such as defective rings casing oil consumption
Last edited by GR8-LIFE; Jan 20, 2005 at 04:34 PM.


I love the car. It has to be one of the best built cars GM makes.
Dan
All my GM vehicles have been the best I've ever owned, by far and away. You should hear what my neighbor has to say about his BMW and Mercedes; not good. So much so that I couldn't post any of it here.And Toyleta, Camry or anything else, is no reliability champ, either. Don't ask me how I know that, but let's just say I've lived and I've learned.










