Actually the moderator clearly laid out the forum rules in a previous post, trying to set up a "UFC" style meeting via PM is strongly discouraged however, not that you would go down that route.

 

Just out of curiosity,who did your master cylinder?( I'm guessing YOU!!!!)

Maybe the entire fault lies in the master cylinder,

But no,either the tech you had do it,or yourself couldn't POSSIBLY have screwed that up,eh?

Just too many variables here dude,Your car was messed when it came in.

They replaced the clutch/slave,still no worky?...more issues there somewhere...I'm guessing you can't figure it out,so SEAN messed it up,

Also,the decision to not put in a remote bleeder was not Sean's,IT WAS YOURS!!!He will do it if you want it done.....no problem,just pay him for his time.He just apparantly advised against it 9 months ago(If we can believe anything you say at this point)

TAKE THE CAR BACK TO SEAN!!!!! If you believe they messed it up,just be prepared to pay if they find other issues that are not related to their work....

If you are not ready or willing to due that,then just kindly quit Spewing crap in this thread.

 

I second that!!!

I wasn't going to go there,but I think the situation here calls out for it and Iwill try to keep it brief.
As stated earlier,ALL shops have issues.......

Well, I had a minor one with Sean's shop that rendered my car temporarily undriveable,but this individual felt sooo bad about it,he came over to MY HOUSE,in MY GARAGE,with HIS TOOLS to set it right the very same evening......

He showed up here about 7:00 pm and didn't leave until about 10:00pm,after he corrected the problem.I refrained from stating this because he does not run a mobile business,and I don't in any way want ANYONE to expect this from him.

But the fact that he jumped to fix this issue,assumed all responsibility, and RUSHED over the same day to make it right, speaks multitudes of his character to me,and anyone who has ears........

 

The only facts in this thread have come from me, noone else has been thru the situation, when I took the car to Sean he diagnosed the slave and clutch needed replacing, so that's what he did. After numerous calls to him he said well maybe it's the master, so I swapped it, the master was done only after the leaking slave and clutch had been replaced, advised by Sean as a possible solution to the problem, the problem that existed from day one of leaving OCC.

Anyways this thread is going nowhere, just a bunch of guys trying to tell me how my situation went down.

I guess if spewing crap means telling exactly what happened then I am guilty.

I'll buy into OCC being a great group of guys when I see them go out of their way for a customer who isn't writing a check for tens of thousands of dollars.

Seeing as how Sean is not even willing to explain his side of the story, and the mods are doing a great job of keeping things from turning to personal attacks against me. I think it is time to lock this thread.

 

Actually, I think the master would be the next logical thing to address,no???( That's bad advice too,huh?)

There are only so many parts in the system,He stated in this thread already he would repair anything he did wrong
He says this even after 9 months?Heck,one could potentially burn through a whole clutch disk in 9 months...

So Man up,and take it back and have him repair what he did wrong,if he did,that is the best answer..

But No, you won't do that.....that is what is meant by spew crap

Here's Sean's quote in a public forum:

"Nobody is perfect and that certainly includes us, so if you are having an issue with a clutch that we installed, call us and bring it back in. If we find that it was something we caused we will own up to it and repair the problem at no charge.

Sean"
What more can you ask from a business? Any Business???



Those are the facts

 

Thank you guys for all of the positive comments, we really do appreciate it.

Rex I know you feel that you are having an issue with the car. The solution is to bring the car back in to allow us a chance to check the issue. We have very experienced techs that care about their work and we would be happy to take a look at it and repair any item serviced by us. I will then post our findings here on this thread.

I don’t know what more I can do to rectify the situation.


BTW: At the time your clutch was installed, the remote bleeders that we had use in the past were having issues with cracking slave cylinders. Since then we have developed one of our own that rectifies that issue. If we find that we need to pull your clutch, I will install one for free.

Sean

 

You da man.

 

I have to jump back in here a minute. You are arguing and complaining about something that happened 9 months ago!!

You seem to me to be the kind of guy that gets an idea in his head, and sticks with it, even if it's not right, or a solution has been presented to you.

You say people have to spend 10s of thousands of $$$s for Sean to go out of his way for them. I see Sean publicaly making an offer to you to take care of your issue.

You just don't want to hear it, so the best I can do for you, is to offer you this!!!

 

awaiting resolution to issues

.

 

awaiting resolution to issue

 

Wow... What a mess for both parties.

Unfortunatley what rubs me the wrong way are the attacks on SoCal from Sean supporters (what are you guys related?). State your positive experience and thats it. We can make the judement that Sean is probably very good at what he does. Do you really need to tell this guy he doesnt know what happened? (even though it may be just his side of the story, what do you know?). You do Sean more bad than good with the attacks.

ALL SHOPS make mistakes! And given the oppurtunity to correct most do... Probably not going to get much from Sean at this point because of the Posting ...but after 9 months can you blame SoCal for being at the very least, frustrated. SoCal, it is probably better to ponnie up and pay to have another tech, find and fix the problem due to no trust between both parties...

I've never liked threats and felt the need to respond. People on this forum are smart enough to realize that mistakes are made (not even sure if there was one here) and can see for themselves that Sean has done a lot of good work... Enough already, with trying to tell this guy what happened.....

 

You know Rex I don’t understand all of the personnel attacks on my techs and myself based on what other people have said or done. It’s not right and I wish you would stop. I have never personally attacked you in private or on a public forum like this. I would expect the same from you as I would from anyone else.

Your statements about what was done and said are the exact reason that I will not respond to an attack on the forum. People miscommunicate and remember things differently on either side of the situation especially after time has passed, and hammering them out on the forum will not resolve any issues. What will resolve the issue is for you to bring the car back in and have us take a look at it. It’s that simple!

I have publicly stated that we would repair anything that may have been a result of our work. We still don’t know what or if there is an issue based on our work because you have not brought the car back in to us. Let me reiterate, I have never said that we would not review or repair anything. The fact remains that you have never made an appointment or brought you car back for us to even have a chance to assess the situation. How could we possibly resolve anything without the car?

I apologize for not getting back to you yesterday. I was not in the shop yesterday morning and I will not be in the shop today as I am moving my personal residents. Had I know that you had called I would have made it a point to get back to you. I will make it a point to call you this morning.

Here is my cell number (949)922-5187. You should already have this as it is on my card and I have fielded calls from you on the number before.


For the record, I pulled all of the records from my call database and they are listed below.

Rex, from Bakersfield, 661.xxx.xxxx Cell, 661.xxx.xxxx W 12/8 9:40am,
Q: Should he replace master cylinder for his clutch?

I missed returning the call, my bad.

Rex, from Bakersfield, 661.xxx.xxxx Cell, 661.xxx.xxxx W 12/11 5:36pm
Q: Should he replace master cylinder for his clutch?

Returned call on 12/12

Rex, from Bakersfield, 661.xxx.xxxx, 3/16 11:13am,
Q: He would like recommendations for a smog legal cam.

Returned call on 3/16

Rex in Bakersfield, 661.xxx.xxxx, 5.31 at 10:06am, give him a call back.

Calling this morning.

If there were other calls not put into the call database I apologize, but this is what I have. Unfortunately, I don’t have a call log for calls where we were able to hookup either shop or cell, but I know there were many.

Sean

 

Thanks for your comments but I disagree with your statement about Rex paying for anything to be repaired by another tech. I take this stuff personally and if we make a mistake, we should fix it. It’s really that simple.

Sean

 

Well, even though Sean is a friend, and even though he has performed first class work on my car and dozens of others that I personally know, I will try to not be biased.

Never, have I ever seen a forum vendor respond with such clarity and so upfront with the truth and documented information.

One could only deduce that Rex is obviously out to do damage and not try and solve a problem. Thats a bad thing.

I am amazed that Sean would even want to continue to even service this persons vehicle. Thats class.

I am sure, that folks like Charlie at RPM, Andy at A&A, the folks at LAPD and others are all now aware of the antics of Rex and from what I am hearing, Rex probably should invest in a set of tools and a service manual; for his local options for repair have now been severeley diminished.

 

I have really tried to resist jumping back in this but as the originator of this thread I have the right to say whatever the hell I want.

99SoCalFRC, I want to start off by saying that my response here isn't meant as a personal attack so lighten up and take this like we are just two buddies sitting around having a couple of beers and watching the ball game while talking about our cars. Okay?

Dude, everyone is sorry that you car isn't working right but If I'm not mistaken it was very early in this thread that Sean posted that he would take care of you on this issue. It's your responsibility to get a hold of Sean and it's your responsibility to make sure your car is right. If I have work done and it's not right when they give the car back to me I make sure they know right then and there that I am not happy with the results and I do not accept the car. I don't care how far I have traveled to get there. So either shut up and take your car back to Sean or just shut up. The fact that your still having problems after the other master/slave was put in tells me that there is something more to what's wrong with your car than just the clutch. You replacing the clutch may have showed what you thought was the clutch to now be something else. Think about it, you have now replaced the master, the slave, and the clutch and you still can't drive the car? There is something else going on with your car. When the other shop installed the slave they would have had the clutch out again. If the clutch was the problem then the other shop would have told you right? If it was still not right after they did the work why did you accept the car from them? So maybe your problem isn't just the clutch. At which point all the boiling over OCC will have been for naught. I think you now owe it to Sean to take your car back to him and let him truly get to the bottom of your problem. And if it's not caused by him you need to be ready to pay him for whatever services he deems you billable for. We are all looking of a happy ending for you and your car. Get off this tread and get the car down to OCC.

 

what a big

i heard nothing but good thing about Sean and will take my car there next time i need something major done (dont have time to do it myself)

 

Spoken like a man with ears.....

 

I'm taking mine in for minor work also - tune up and all around inspection.

 

yep, I actually meat Sean and he is a really nice guy and he is 5 miles away from my house