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Column Lock - Which Recall?

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Old Jun 21, 2007 | 02:35 PM
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Default Column Lock - Which Recall?

I have a VIS on my 99 FRC showing that 04006 has been performed, as well as 01044. How can I find out or if I have the latest 04006C, which I think is the Special Policy 05081?

My column locked up and Bobby Murray Chev. said I've had the recall already done, so there's no more they can do under the recall. But, they would be happy to troubleshoot the column lock problem at $90/hr. Is that right? If the recall fails they no longer have to fix it? I thought the latest recall (Special Policy) removes or replaces the locking plate, but mines still there...

Tnx for your input.
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Old Jun 21, 2007 | 09:43 PM
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Not sure about all those numbers, but a number of people have had problems with the GM replacement K-harness relay going bad. This should be fixed for free !

You are right that the latest recall on MN6's removes the column lock (actually the cloumn lock plate) so that it can not lock up. The problem with the relay is that one of the recalls flashes the computer so that if the column lock doesn't unlock (or the GM K-harness doesn't simulate the column unlocking), the gas is shut off at 2 mph. This is for safety (read liability) purposes. So, when the relay fails after people have had all the recalls done PROPERLY, the car keeps shutting off at 2 mph. This is why the best fix is no GM recalls performed and a private CLB installed (they are solid state and more reliable than GM's).

You have not gotten all of the recalls done properly and they should fix this at no charge. Ask to talk to a regional GM service rep or call the number in your owner's manual if they won't fix it. Tell them that you intend to do this.

Last edited by Oldvetter; Jun 21, 2007 at 09:48 PM.
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Old Jun 22, 2007 | 06:19 PM
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Originally Posted by ncvettes
I have a VIS on my 99 FRC showing that 04006 has been performed, as well as 01044. How can I find out or if I have the latest 04006C, which I think is the Special Policy 05081?

My column locked up and Bobby Murray Chev. said I've had the recall already done, so there's no more they can do under the recall. But, they would be happy to troubleshoot the column lock problem at $90/hr. Is that right? If the recall fails they no longer have to fix it? I thought the latest recall (Special Policy) removes or replaces the locking plate, but mines still there...

Tnx for your input.
To determine what service of the 04006 column lock recall you had, go to your VIS and look at the claim history RO date. If your RO date is between November, 2004 and February 8, 2006, you had the 4006B recall which did nothing about removing the locking plate. After that, the 4006C recall removed the locking plate. Regardless, if you had the recall done and are exhibiting a related column lock failure, then Special Policy 05081 will reimburse the already paid dealer his service on that recurring problem. You have to tell the dealer because they ain't smart.
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Old Jun 22, 2007 | 08:24 PM
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Thanks for the info!

The claim history shows:
RO Date 08/23/2004, RO number 490620, Type #, Labor Operation V1145 - 04006 - PERFORM REPROGRAM AND FUNCTIONAL TEST.

RO Date 11/27/2001, RO number 181214, Type #, Labor Operation V0743 - ECL RELAY HARNESS REPLACE.

Required field actions:
Type RC, Number 04006, Description ELECTRONIC COLUMN LOCK SYSTEM, Posted Date N/A, Status Closed.

Looks like I'll be contacting the dealership about it again. Then again, with their lack of interest and trying to sell me a troubleshooting job, I believe I'll go to a different place. Or then again, just forget all that and follow the threads about going with a CLB instead. I think I read where it's possible to program the fuel shut off out of the system. I'll have to look thru that major 500 page thread again.
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Old Jun 22, 2007 | 08:45 PM
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clb wont help at this point. you need to get your PCM reflashed back to factory tune without any recalls.
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Old Jun 23, 2007 | 11:19 AM
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Default Column Lock!!!

Originally Posted by Oldvetter
Not sure about all those numbers, but a number of people have had problems with the GM replacement K-harness relay going bad. This should be fixed for free !

You are right that the latest recall on MN6's removes the column lock (actually the cloumn lock plate) so that it can not lock up. The problem with the relay is that one of the recalls flashes the computer so that if the column lock doesn't unlock (or the GM K-harness doesn't simulate the column unlocking), the gas is shut off at 2 mph. This is for safety (read liability) purposes. So, when the relay fails after people have had all the recalls done PROPERLY, the car keeps shutting off at 2 mph. This is why the best fix is no GM recalls performed and a private CLB installed (they are solid state and more reliable than GM's).

You have not gotten all of the recalls done properly and they should fix this at no charge. Ask to talk to a regional GM service rep or call the number in your owner's manual if they won't fix it. Tell them that you intend to do this.
Oldvetter is right. This should be done for free. In fact, I had GM reimburse me after the dealer removed my locking plate at my request.

The story goes like this; I had the column lock fiasco happen on my 98' C5 before leaving to go home one night, and boy was I ticked that I couldn't drive my car. The fuel kept shutting off...etc, just as "oldvetter" described.

Long story short, I had the dealer remove the column lock so that I was never inconvienced again, and of course I had it done before the recall was implemented. My local dealer did a great job...which over the years I've discovered is unusual! Out the door, it cost me 500 bucks for the dealer to remove the column lock and 100 bucks to tow it to the dealer for the service.

Low and behold a year after I had the lock removed, I get a recall slip in the mail regarding the column lock, I contacted GM...told them my story and they reimbursed me the 600 bucks.

Good Luck!

Preston
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Old Jun 23, 2007 | 10:16 PM
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If your column still locks, the dealer has not done the latest recall.
I also had already removed the lockplate and installed a Harness K kit myself on my 04 Z06, BEFORE GM decided to do the same thing on all the manual transmission cars. I filed a claim for reimbursement with GM and they also refunded my money for the Harness K kit and an hours labor.
I got one of the original Harness K kits made for the automatics recall, before GM started having relay failures, and I have not had any problems with it for 3 years now.
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Old Jun 26, 2007 | 10:29 PM
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Still locked up and waiting for GM to respond on the 27th. I was on the phone with them for an hour reviewing the issues, the fact the dealership wouldn't install the latest recall without charging a fee, and fortunately I had the 04006C bulletin handy as well as the VIS. The GM reps were very helpful, and I was able to also talk to a recall specialist. I was on hold a few times while they contacted Bobby Murray Chev and talked to the same service salesman I dealt with. I could tell she was a bit frustrated with her conversation with him, and they evidently are holding fast with the $90/hr to perform the recall.

As stated above, the latest recall has not been performed, simply for the fact that it still locks up. The dealership just can't seem to figure that out I guess. So what's one to think when GM comes back with a suggestion that I try another dealership, and had one all prepared for me as being the closest. Holy crap, her discussion with Bobby Murray must have pissed her off!! I can't wait to hear back from her tomorrow to see what the final decision from GM is going to be.

The car (by VIN and dates) qualifies for 04006C according to GM, so I guess that's what's freaking me out about that dealership. I get the feeling that maybe GM doesn't allow what the dealership feels is enough remuneration, so they do their best to either get out of it or put people thru my present ordeal.

That same bulletin states that all vehicles subject to the 04006C recall, whether in vehicle inventory or at the dealership for service, they must take the necessary steps to be sure the recall correction has been made before releasing the vehicle. And... a couple times in the 30 page bulletin it states (after describing the problem) "If one of these conditions occurs, a crash could occur without warning."

Terrific.
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Old Jun 27, 2007 | 10:14 PM
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Can anybody tell me where to find the info as to whether or not my car had the service done? My steering locked up yesterday. The dealer, Courtesy Chevrolet is telling me that they will diagnose the problem (for a fee of course), but there are no recalls on the mentioned problem "service column lock". Anyway, want to call them back tomorrow prepared to fight!
thanks,
Gary in San Jose
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Old Jun 27, 2007 | 11:12 PM
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You might just mention to GM that your next call will be to the NTSB..the goverment agency that oversees vehicle safety...that might get their attention...........
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Old Jun 27, 2007 | 11:25 PM
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Thanks!
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Old Jun 28, 2007 | 09:05 AM
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Ok, so yesterday I get a call from GM. The dealership is not returning their calls. They will notify me again of their progress on Friday. I've sent the car to another Chev dealership, and so far they don't seem to have a problem performing the recall. Then again, I haven't talked to them yet today.
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Old Jun 28, 2007 | 09:50 AM
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Moe and Larry are at the tech training center as we speak..


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Old Jun 28, 2007 | 12:47 PM
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The dealer called me back today and said that according to the VIN, my car already had the recall repair done by the previous owner. He said bring it in and they will diagnose at $125 an hour. Screwed again I guess! Any thoughts?
thanks
Gary
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Old Jun 28, 2007 | 01:04 PM
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Originally Posted by garyko
The dealer called me back today and said that according to the VIN, my car already had the recall repair done by the previous owner. He said bring it in and they will diagnose at $125 an hour. Screwed again I guess! Any thoughts?
thanks
Gary
Did they give you the date the recall was performed? The lastest recall was dated Feb. 2006 (04006C). The VIS won't show the "C", but can be determined by the date. That recall replaces all others whether you had the others done or not.

Last edited by ncvettes; Jun 28, 2007 at 06:13 PM.
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Old Jun 28, 2007 | 01:10 PM
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Originally Posted by garyko
The dealer called me back today and said that according to the VIN, my car already had the recall repair done by the previous owner. He said bring it in and they will diagnose at $125 an hour. Screwed again I guess! Any thoughts?
thanks
Gary
Stop messing with the dealer, do some searches on here for the CLB, take the steering column bezel off and look to see if the K harness is there, remove it and install back to factory, also if the wheel actually locks (wheel can not turn after engine is shutoff) you need to remove the lock ring. Please purchase the CLB, the dealer 'fixes' do not work, I have traveled this road. They installed the K harness and ordered another none related part, brought the car back to have the part installed and the column locked on them, they 'fixed' it by installing a new actauator but I noticed they charged it against my GMPP so it did not cost me anything.

Bob
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Old Jun 28, 2007 | 01:16 PM
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Originally Posted by ncvettes
Did they give you the date the recall was performed? The lastest recall was dated Feb. 2006 (04006C). The VIS won't show the "C", but can be determined by the date. That recall replaces all others whether you had the others done or not.

I received a call today from the Chev. dealership that I sent my car to. They are performing the recall without question and according to their trace, the latest recall had not been performed.
Good for you. Mine locked up a couple of weeks ago. Fortunately it doesn't have that stupid K harness and all that crap. It had the 1st recall from 04 that was just a computer flash. It's worked for about 3 years. Well I got mine to unlock and quickly installed the CLB.

I see you're in the RDU area also. It isn't just Bobby Murray. I called Leith and they gave me the same crap. Because the original owner had the first recall done they consider that the only freebie you get. 2nd and further fixes are on your dime. I explained the whole recall thing and they said there was nothing they could do about it. That's the way it is. BS! You have to escalate it to a GM support rep. Apparently the local dealers are free to make it up as they go if they want...
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To Column Lock - Which Recall?

Old Jun 28, 2007 | 01:33 PM
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Thanks!
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Old Jun 28, 2007 | 06:12 PM
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Got the call from Ty at Darryl Burke Chev today. No problem, he said. It was easy to figure out that the car qualified for the Special Policy recall, and they will have the car ready tomorrow. It's good to know that there's at least one dealership around here that gives a damn.
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Old Jun 28, 2007 | 11:35 PM
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That's excellent! 1st one I've heard of that did not try to jerk someone around on this CL mess. I'll keep them in mind.

Just for posterity can you guys post your info up in Column Lock sticky at the top of this section. Maybe someday we can find someone at GM that cares enough to listen and read that thread. The shear number of owners who have been screwed by this is ridiculous.

10 years later and they still can't figure it out. An aftermarket guy comes up with a $50 fix that works better than all the GM engineering solutions...
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