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Proof that my new PS is built incorrectly...

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Old Jul 19, 2009 | 11:33 AM
  #1  
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From: Overwhelmed as one would be, placed in my position.... DFW, TX
St. Jude Donor '05
Default Proof that my new PS is built incorrectly...

In case you missed my saga of cursing:

http://forums.corvetteforum.com/c5-t...et-it-out.html


  • Old PS rack blew a seal
  • Had a b!tch of a time removing said rack
  • Got new rack installed only to find the steering wheel was 90 degrees off
  • Vendor who sold it to me claims that's "not possible"
  • Remove New PS rack (much easier the second time)
  • Photograph for proof

I stacked both racks on top of each other and turned the input until both driver's side tie rods were extended the same distance:

Old Rack on top:


New rack on bottom:


Inputs (again, old rack on top):


Closeup of the new rack:


And the old one:


Note the position of the flat surfaces of the shaft. The steering shaft can only be connected to this input in ONE way. Since the input is exactly 90 degrees off, my steering wheel ended up (I know you're shocked) exactly 90 degrees off.

"What a p!sser"- Ted Striker
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Old Jul 19, 2009 | 12:10 PM
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Is "vendor" still defending his product and still telling you "that's not possible" (implying either you're lying or incompetent)?

Since this is "not possible", please share the vendors name with us so we can "not possibly" use them. Evar.
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Old Jul 19, 2009 | 12:22 PM
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karma...
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Old Jul 19, 2009 | 12:27 PM
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Originally Posted by hotwheels57
karma...
Why Karma, Hotwheels?
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Old Jul 19, 2009 | 12:35 PM
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From: Overwhelmed as one would be, placed in my position.... DFW, TX
St. Jude Donor '05
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Originally Posted by LoneStarFRC
Is "vendor" still defending his product and still telling you "that's not possible" (implying either you're lying or incompetent)?

Since this is "not possible", please share the vendors name with us so we can "not possibly" use them. Evar.
I'm going to give them one last chance to redeem themselves. I've called four times over the course of two weeks with zero returned calls.

"We'll look into it and call you back.."
"We called our supplier and he'll be calling you directly..."

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Old Jul 19, 2009 | 06:41 PM
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This is the time to use your credit card companies influence. Call them and tell them what the vendor is doing and say you are not paying that charge. They will open a file and notify the vendor and try to work things out so both are satisfied. This usually gets the vendor's attention as they don't want to be on the credit card company's sxxt list. I have done this several times so I know it works.

Bill
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Old Jul 20, 2009 | 09:04 AM
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From: Overwhelmed as one would be, placed in my position.... DFW, TX
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Originally Posted by Bill Dearborn
This is the time to use your credit card companies influence. Call them and tell them what the vendor is doing and say you are not paying that charge. They will open a file and notify the vendor and try to work things out so both are satisfied. This usually gets the vendor's attention as they don't want to be on the credit card company's sxxt list. I have done this several times so I know it works.

Bill
I'll be keeping this in mind if I don't get a suitable answer today.
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Old Jul 20, 2009 | 12:06 PM
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Can't you adjust the tierods to fix this problem? Could the difference be based upon model year? Before you tar and feather them, it seems that an alignment would fix it.
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Old Jul 20, 2009 | 12:58 PM
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Originally Posted by Tech
Can't you adjust the tierods to fix this problem? Could the difference be based upon model year? Before you tar and feather them, it seems that an alignment would fix it.
I thought the same and the OP stated in his other thread that on one side he would end up with a couple of threads holding the tie rod in place. Sounds well out of spec.
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Old Jul 20, 2009 | 01:41 PM
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Old Jul 20, 2009 | 02:09 PM
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Originally Posted by vettenuts
I thought the same and the OP stated in his other thread that on one side he would end up with a couple of threads holding the tie rod in place. Sounds well out of spec.
Ah... couple of threads is definitely not acceptable.
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