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Received a telephone call from Steve Dager, VP now at DTE to discuss my situation which was a deposit made for work when Phil & Jenny had the company but work uncompleted after the sale of the company. After discussion and providing payment information, several solutions were offered by Steve to remedy the situation and I should be made whole (and Happy) in a few days.
Steve impressed me as a person who is capable and willing to do the right thing for the customer(s) who may have a problem that may have developed from the sale of the company. His background leaves me to believe the new DTE can and will treat their customers right and perform quality work.
As often advised on the forum to some posters, please pursue contact with those involved and be reasonable BEFORE putting out negative statements that could hurt the company and yourself.
I would like to thank Jeremy for bringing my situation forward to Steve so that a solution could be reached.
PS - DTE's new number is 260-444-3586 as provided in a recording at the old DTE #.
Hope anyone with issues involving the DTE sale can resolve them as well as mine. Seems the new company personnel want to get off to a good start with the past customers, if so, they deserve a chance.
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