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Column Lock Recall

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Old Aug 1, 2002 | 05:05 PM
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Default Column Lock Recall

Has anyone with an A4 whose VIN was not included in the recall list been able to get the recall fix installed??

I've been reading about this problem for almost 3 years but until it happened to me I never really fathomed HOW MUCH THIS SUCKS!!!
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Old Aug 1, 2002 | 05:15 PM
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Default Re: Column Lock Recall (ATM)

ATM , don't worrie about being on the recall list..Any dealer will honor the recall and take care of it.

Jeff
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Old Aug 1, 2002 | 05:22 PM
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Default Re: Column Lock Recall (ATM)

The car has been at the dealer all day and they haven't gotten the column to stay locked. I was able to free it last night and again morning after 10 minutes of tugging on the wheel. Now that it has happed to me, I'm afraid to drive the car anywhere. I called Chevy customer service and they said next time it fails don't try to get it unlocked but to call roadside assistance and have them flatbed it to the dealer so that they can see the car still locked. I shouldn't be afraid to drive my own car!
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Old Aug 1, 2002 | 05:30 PM
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Default Re: Column Lock Recall (ATM)

ATM , print off this service bulletin and tell the dealer that you want corrective action implemented ! Thats crazy for them to think that you have to wait until it locks up again to service it.

1998-2000 Corvette Recall

GM Service Operations DCS851
Urgent - Distribute Immediately

Date: September 6, 2001
Subject: 01044A - Customer Satisfaction Campaign Corvette Electronic Column Lock
Models: 1998-2000 Corvette

To: All Chevrolet Dealers

Attn: Service Managers, Parts Managers, and Warranty Administrators

This bulletin supercedes and replaces campaign bulletin 01044 issued July, 2001. The service procedures have been revised along with the schematic for all manual transmission vehicles and export only automatic transmission vehicles. The steering wheel nut part number has been added to the part information table and the part count in the claim table has been adjusted accordingly.

This campaign is in effect through July 01, 2003.

**************************************** ************

CONDITION

General Motors has decided that certain 1998-2000 Corvette model vehicles may exhibit a condition in which the electronic column lock may not function as intended. The condition could result in the failure of the steering column to unlock during initial key-in and start-up. Should the column fail to unlock, the engine will stop running if the vehicle starts to move.

CORRECTION

Dealers are to install repair kit PN 88952427 for automatic transmission Corvettes in the US & Canada or repair kit PN 88952428 for all manual transmission Corvettes in the US & Canada. For Corvettes sold in all other countries, both manual and automatic, dealers are to install repair kit PN 88952428.

VEHICLES INVOLVED

Involved are certain 1998-2000 Corvette model vehicles built within these VIN breakpoints:

YEAR - DIVISION - MODEL - PLANT - FROM - THROUGH
1998 - Chevrolet - Corvette - Bowling Green - W5123355 - W5131069
1999 - Chevrolet - Corvette - Bowling Green - X5100001 - X5133283
2000 - Chevrolet - Corvette - Bowling Green - Y5100001 - Y5116233

IMPORTANT: Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) or GM Access Screen (Canada only) or DCS Screen 445 (IPC only) prior to beginning campaign repairs. [Not all vehicles within the above breakpoints may be involved.]

Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin. The customer name and address data furnished will enable dealers to follow up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign.

MAILING INFORMATION

Dealer mailings will begin on September 6, 2001.

GMVIS INFORMATION

GMVIS information is currently available.

GM SERVICE OPERATIONS

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Old Aug 1, 2002 | 05:40 PM
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Default Re: Column Lock Recall (ATM)

Just talked to the service guy. They won't do anything to the car unless they see the problem and they won't install the recall fix on the car since it's outside the range. What would you do now?
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Old Aug 1, 2002 | 05:43 PM
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Default Re: Column Lock Recall (ATM)

Thats a crock of S**T ! I'd take it to another dealer.

Jeff
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Old Aug 1, 2002 | 06:59 PM
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Default Re: Column Lock Recall (ATM)

So I go to pick up the car and when I started it I got the "Pull key wait 10 sec" message again. I showed it to the service manager and he agreed to keep the car another day. Unfortunately the column unlocked this time. I need to call customer service again to get them to approve installing the recall fix (if the column stays locked tomorrow).
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