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I have the F45 system and here are a few of the things I've found to work:
Disconnect the battery for ten minutes or so. This seems to reset the system and makes it is more sensitive to the setting. Be sure you have your radio theft code if set.
Check that your anti-roll bars are not frozen in their bushings. If they are frozen, nothing is moving. Take the bushings off and lube them.
Are you running Goodyear run flats? Run flats, especially GYs, are so stiff they mask any softness from the suspension. Lowering the air pressure does nothing as they are hard as a rock even without air. Softer tires will allow the suspension settings to be felt by the driver.
Good luck. Hope one of these suggestions helps. My F45 has 143K miles and still works.
My wife used to say the settings should have read:" Hard, Harder and Hardest". What does she know?