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Headlights come on but the pop up doesnt work on either side,,,,NO motor noise at all. Right side started this a few months ago but would work with on / off application. Now left side and right side will not pop up,,,,fuses look good.. Waz up???
If you can't move the lights manually, you likely have stripped gears inside. I recommend taking each motor out, taking it apart, and buying the ~$55 motor repair kit with brass gears, steel T-brace, and shims.
It seems you probably have the plastic gear broken in both motors.
Get a kit like this one (pay attention because there are 2 different kits: one for "97 to early 2000" and another for "late 2000 to 2004") and follow these step-by-step directions. You'll save money and they will last forever.
It would be wise to replace as well the rubber bump stops in both sides (#4 in diagram below). You can get them here.
There is a TSB, that calls for shimming the driver's side motor. The parts needed for this are included in the above mentioned kit (#2 in diagram below).