Originally Posted by Gene@FredBeans

Hi there,
This is a rather interesting post. First, we never told you too bad that's how we do business. I would stand in front of you in person and say so. What we told you is that all of the items that you had ordered were ship direct and come directly from the manufacturer. Any GM dealer will tell you that ship direct items are a nightmare.

We run into problems with this because we sell more of these items that we can keep in stock. Then it becomes a waiting game from the manufacturer. Parts like this that don't come from GM can be nightmare for us.

Since the phone call you said you've had with us, I have had no contact from you. I checked my email at work, on Sunday, and there was a message from one of the management staff for our company who forwarded your email to me. I replied and told you that I'd look into it and I did take care of it today, without knowing this post was here.

I don't mind taking a beating when it's due, but I was personally never presented with trying to take care of you. My contact information is all over the board here including every one of my posts. I was not contacted.

As far as the one gentlemen said about having more business or whatever than we can handle. I posted something about this first in August and then December again.

We are building two dealerships about 100 feet from our facility. I've been helping the Nissan store out with some issues, as is my whole department and we've taken Saturn on at the same time.

At the same time during all of this, without giving numbers, our internet business increased about 300 to 400% from the forum.

We were and are to capacity. In the middle of looking to add people to my staff, Mr. Beans has presented me with an opportunity.

I have not announced this yet, but apparently I am, here. In order to better satisfy our internet customers and to give our utmost attention to those customers I have been promoted to Director of internet part sales for the company.

Within the next 30-60 days I will be starting my own department/business and it will be concentrated on you! I will also bring Jeremy along to start this business, which many of you know and have dealt with.

We will also offer any manufacturer of part that Fred Beans owns.

Thanks for your support.
Gene.