Fred Beans
Thread Starter
Intermediate
Joined: Mar 2002
Posts: 31
Likes: 0
From: Bloomington IL
Fred Beans
Anybody used them before? I'm regretting it. They ordered my parts from GM at a good discount but I've yet to receive my parts. I ordered them over a month ago and of course they billed my credit card right away. I'm inquired several times with them about this and the response has been, well that is how we do business...you'll get the parts when you get them.
Race Director
Joined: Sep 2004
Posts: 10,348
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From: Franklin, Tennessee NCM Life Member #1631
Cruise-In VI, VII & XII Veteran
St Jude Donor '07-'08-'09
I only ordered once with them and they were excellent. I orderd the Nav Update DVD and was delivered within a week.
Thread Starter
Intermediate
Joined: Mar 2002
Posts: 31
Likes: 0
From: Bloomington IL
Fred Beans
I ordered the front and rear body color license plate brackets, body color door handles, rear spolier and aluminum sill plates. If the parts aren't avaivable yet, they should have told me so and not billed my credit card until they can supply product.
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Le Mans Master
Joined: Dec 2002
Posts: 7,588
Likes: 6
From: Montreal Qc
This thread reminds me of another past vendor who charged CC's right away and then had the customer waiting for their goods. 
I hope you do better with Beans than some did with the "other" vendor!
I hope you do better with Beans than some did with the "other" vendor!
Team Owner
Joined: Oct 2004
Posts: 27,420
Likes: 64
From: San Clemente CA
Originally Posted by blnsfn2
I ordered the front and rear body color license plate brackets, body color door handles, rear spolier and aluminum sill plates. If the parts aren't avaivable yet, they should have told me so and not billed my credit card until they can supply product.
Race Director
Joined: Sep 2004
Posts: 10,348
Likes: 0
From: Franklin, Tennessee NCM Life Member #1631
Cruise-In VI, VII & XII Veteran
St Jude Donor '07-'08-'09
Originally Posted by blnsfn2
Who did you guys contact? Maybe I'm talking to the wrong people - or at least not someone that wants to do something about it.
I did all my work with Gene. Here is his e-mail; gculley@fredbeans.com
Send him an e-mail about your order and I'm sure he will respond to your concerns.
Bob
Melting Slicks
Joined: Jul 2005
Posts: 2,032
Likes: 4
From: Houston Tx
St. Jude Donor '06
I ordered my license plate holder from them at Christmas. I accidently ordered the front holder instead of the back and Gene was the best. He took care of everything and got me the rear plate holder. They can't be beat for price or service. Just get with Gene, he will take care of you.
Banned Scam/Spammer
Joined: Aug 2005
Posts: 15,607
Likes: 3
From: 41-33 Cry it out Koko!!!
St. Jude Donor '08-'09-'10-'11
Originally Posted by blnsfn2
Anybody used them before? I'm regretting it. They ordered my parts from GM at a good discount but I've yet to receive my parts. I ordered them over a month ago and of course they billed my credit card right away. I'm inquired several times with them about this and the response has been, well that is how we do business...you'll get the parts when you get them.
Melting Slicks
Joined: Nov 2005
Posts: 3,292
Likes: 0
From: FL
Originally Posted by TN 2005 C6
blnsfn2,
I did all my work with Gene. Here is his e-mail; gculley@fredbeans.com
Send him an e-mail about your order and I'm sure he will respond to your concerns.
Bob
I did all my work with Gene. Here is his e-mail; gculley@fredbeans.com
Send him an e-mail about your order and I'm sure he will respond to your concerns.
Bob
So I went to my own dealer for the parts....
