"software update"
Thread Starter
Racer
Joined: Sep 2005
Posts: 484
Likes: 65
From: Southern UT
"software update"
Twice now the servicing dealer has told me that i should have "new software" downloaded. of course, at my expense. i said "no." i was wondering if the "software update" is necessary or helpful to my car running well. i suppose it is some sort of either tuning software or diagnostic software. does anyone have an opinion? is my dealer/tech trying tio further rip me off? thanks in advance. 
Team Owner
Joined: Apr 2005
Posts: 35,731
Likes: 148
From: Northern NYs Adirondack Mountains,http://www.visitsacandaga.com.
Sounds like a dealer trying to steal some money from you.
If a software upgrade is needed, that is a change mandated by GM.
Its all covered by warrenity
If a software upgrade is needed, that is a change mandated by GM.
Its all covered by warrenity
Burning Brakes
Joined: Nov 2004
Posts: 1,161
Likes: 1
From: North Carolina
St. Jude Donor '06-'07-'08
There should be no charge!
I ask my dealer to check when I go in for anything at all. They just have to hook up the diagnostic machine and it will tell them if all the software is updated. There is supposedly diagnostic as well as other software updates available from time to time. HOWEVER, these same guys did not know about the software update for the early 05 nav radios that would enable them to play MP3's. I did that one myself.
anothercrisis
I ask my dealer to check when I go in for anything at all. They just have to hook up the diagnostic machine and it will tell them if all the software is updated. There is supposedly diagnostic as well as other software updates available from time to time. HOWEVER, these same guys did not know about the software update for the early 05 nav radios that would enable them to play MP3's. I did that one myself.
anothercrisis
Team Owner
Joined: Feb 2000
Posts: 53,490
Likes: 77
From: Arizona
Originally Posted by dpenate
My check engine light came on about 3 months ago, when I took it to the dealer they said that all it was was a software update needed... who knew that our cars have software timeframes...
But if not, it's sounds like a smooth parry by your dealer, just hoping that the error won't return.
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Former Vendor
Joined: Apr 2001
Posts: 10,976
Likes: 21
From: FL
St. Jude Donor '13
As per GM,the dealer should perform a software update to your vehicle only when the update is to correct a specific complaint documented on your repair order.If the printout of the update that is required to be attatched to the repair order does not address the concern on the repair order,GM will not pay the dealer for the procedure.For obvious reasons,GM doesnt want the dealers performing updates to every vehicle that comes in the shop.
You should never have to pay for a software update if your vehicle is under warranty
You should never have to pay for a software update if your vehicle is under warranty
Melting Slicks
Joined: Feb 2005
Posts: 2,179
Likes: 96
From: Palm Coast, FL
What about...
Originally Posted by vetteshop
As per GM,the dealer should perform a software update to your vehicle only when the update is to correct a specific complaint documented on your repair order.If the printout of the update that is required to be attatched to the repair order does not address the concern on the repair order,GM will not pay the dealer for the procedure.For obvious reasons,GM doesnt want the dealers performing updates to every vehicle that comes in the shop.
You should never have to pay for a software update if your vehicle is under warranty
You should never have to pay for a software update if your vehicle is under warranty
Racer
Joined: Mar 2006
Posts: 419
Likes: 0
From: Crestwood KY
Originally Posted by YellowVette22
Well I Know you Need the Update if you want to Use The Predator..But Dont know why they would charge you...
Melting Slicks
Joined: Mar 2005
Posts: 2,517
Likes: 0
From: Palm beach Florida
St. Jude Donor '05-'06-'07-'08
Originally Posted by CoolBlueC6
My car has not been reflashed and my Predator, thus far, has worked flawlessly to upload and down load tunes and monitor the car. James from runningwiththedevil.com did mention that I may want to have it reflashed though.
Drifting
Joined: May 2005
Posts: 1,254
Likes: 0
From: Ft. Liquordale Florida
Sad part is, these updates take all of 5 minutes to perform.
1 - Hook up Tech2 to car to read current ECU.
2 - Hook up Tech2 to PC to check and download updates into Tech2
3 - Hook ip Tech2 to car and flash.
OK, 10 minutes TOPS...
Rick
1 - Hook up Tech2 to car to read current ECU.
2 - Hook up Tech2 to PC to check and download updates into Tech2
3 - Hook ip Tech2 to car and flash.
OK, 10 minutes TOPS...
Rick