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MAJOR vert PROBLEM!!!

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Old Nov 5, 2007 | 04:40 AM
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Default MAJOR vert PROBLEM!!!

Hey guys I have been having a nightmare dealing with the dealer on fixing my 06 vert.

The problem is that the lid for the top will hit the rear glass area when I put my top up and down. Sometimes it hits so Hard it feels like its going to break the glass.

I have been to the dealer atleast 5 times rgarding this issue and they always seem to come up with a temporary fix but the same problem arises the next day.

They are no longer going to try and fix it as now they are telling me its a common problem.

DOes anybody else have this problem with their VERT???

If not what should I do?

It is still under warranty
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Old Nov 5, 2007 | 04:53 AM
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The problem is that the lid for the top will hit the rear glass area when I put my top up and down.
I don't understand how that is possible? When I open the lid it is 180° straight up so it cannot hit any part of the top when putting it up/down.

When the top is down and inside the compartment, I always gently push on the middle area of the top to ensure it is all the way down. Then I close the lid. Again, it does not come in contact with the top.

The glass area goes into the compartment first, followed by the middle, then the front so again I do not understand how the lid could ever even touch the glass.

Am I missing something in your explanation?


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Old Nov 5, 2007 | 05:02 AM
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I will post some pics later if I still cant explain it the right way lol i apologize.

For instance. at the moment i have the convertible top down (inside the lid). So now if I push the button to put the top up the lid will open and my top will rise up out of it.

Then as the lid is closing it will hit against the back side of the top in the area of the rear glass making a noticeable clap.

let me know what u think
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Old Nov 5, 2007 | 05:28 AM
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So you have a power top then...

That point would have been helpful in understanding the issue

Don't understand why the dealer would justify giving up on it. Have you tried going to a different dealer?
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Old Nov 5, 2007 | 06:19 AM
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I have a power top, nothing hits when opening or closing.
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Old Nov 5, 2007 | 06:33 AM
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Originally Posted by ChRpin VETT
what should I do?
It is still under warranty
I'd try a different dealer.

AL
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Old Nov 5, 2007 | 06:43 AM
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Make a movie of the top showing the problem. If I understand the problem is when putting the top back up the tonneau cover hits the back of the convertible top ( the part that sits on the tonneau cover when top is completly up). If that's the case it sounds like the adjustment on the rear of the top is off. If I get a chance I'll post a video of the top in my 05 doing the complete open/close cycle.
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Old Nov 5, 2007 | 06:43 AM
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Originally Posted by VettinFan
I'd try a different dealer.

AL
I wouldn't. Why? Lemon law. Determine that it is not "normal" and that it will scratch the glass, then kindly suggest that if it's not fixable, you want new car. I would think a discussion with the GM zone rep would be in order.
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Old Nov 5, 2007 | 06:55 AM
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Old Nov 5, 2007 | 07:06 AM
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Originally Posted by jschindler
I wouldn't. Why? Lemon law. Determine that it is not "normal" and that it will scratch the glass, then kindly suggest that if it's not fixable, you want new car. I would think a discussion with the GM zone rep would be in order.
You could either get it fixed shortly at a new dealer or get a new car. Your choice.
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Old Nov 5, 2007 | 07:25 AM
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The glass shouldn't be anywhere near the tonneau cover. It should be almost in a 45deg position until the tonneau cover passes it. If anything it might come close to the rear of the top, but not the glass. This sounds like a minor adjustment. You also might want to check and make sure the manual release valve is closed all the way. Maybe you're losing pressure.
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Old Nov 5, 2007 | 07:31 AM
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Originally Posted by jschindler
I would think a discussion with the GM zone rep would be in order.
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Old Nov 5, 2007 | 07:31 AM
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Originally Posted by ChRpin VETT
..........now they are telling me its a common problem.
Common problem - NOT!!!
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Old Nov 5, 2007 | 07:34 AM
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Originally Posted by jschindler
I wouldn't. Why? Lemon law. Determine that it is not "normal" and that it will scratch the glass, then kindly suggest that if it's not fixable, you want new car. I would think a discussion with the GM zone rep would be in order.
I believe before GM just hands over a new car, they are gonna get more involved. Having the same dealer and probably the same service tech unable to fix the problem, IMO, doesn't deem the top not fixable, nor a Lemon. The next sensible step would be to have another service department look at the problem. We all know, not all GM service departments are created equal.

Yes, I agree, a Zone Rep. should be contacted. I'm wondering if the service department even contacted GM.

AL
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Old Nov 5, 2007 | 07:39 AM
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Originally Posted by VettinFan
I believe before GM just hands over a new car, they are gonna get more involved. Having the same dealer and probably the same service tech unable to fix the problem, IMO, doesn't deem the top not fixable, nor a Lemon. The next sensible step would be to have another service department look at the problem. We all know, not all GM service departments are created equal.
Yes, I agree, a Zone Rep. should be contacted. I'm wondering if the service department even contacted GM.AL

Tell me about it. I had one guy didn't even know where the manual release for the tonneau cover was. Needless to say I walked right out of that dealership.
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Old Nov 5, 2007 | 07:50 AM
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I would contact the rep and find a new dealer....I highly doubt you're gonna get a new car....
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Old Nov 5, 2007 | 07:55 AM
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Sounds like the processes aren't sync'd properly! Like the cover never gets to the proper angle before the power lid closes. I had some "power top" issues, unlike this, with my '05. Dealership replaced the 2 switches involved with the process, no problems in 2 years since. I don't know if this helps any, but it MAY solve some issues...and it's a "cheap fix" also! Good luck!
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Old Nov 5, 2007 | 08:23 AM
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Originally Posted by VettinFan
I believe before GM just hands over a new car, they are gonna get more involved. Having the same dealer and probably the same service tech unable to fix the problem, IMO, doesn't deem the top not fixable, nor a Lemon. The next sensible step would be to have another service department look at the problem. We all know, not all GM service departments are created equal.

Yes, I agree, a Zone Rep. should be contacted. I'm wondering if the service department even contacted GM.

AL
I don't know the lemon laws, but I would think that if you go to a new dealer, that would start over the number of times they have had to fix it. Maybe someone else knows the law better than I do (which wouldn't be hard - I'm just guessing).

Next time they tell you its a common problem, ask them if it's because they've seen it four times before - all on your car!
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Old Nov 5, 2007 | 08:25 AM
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Originally Posted by gilly6993
I would contact the rep and find a new dealer....I highly doubt you're gonna get a new car....
Correction - I did not mean to say they will give him a new car - you are right. But under Lemon laws - they can be forced to buy his back if they don't fix it.
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Old Nov 5, 2007 | 08:34 AM
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I have an '07 vert with the power top and never had the slightest problem with it. Sounds to me that it can either be "fixed" or they can replace it under the warranty. Tell the dealer you will be contacting GM if it's not "fixed to your satisfaction"! Good luck and let us know how it works out for you.
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