How does the factory ordering process work?
Thread Starter
Melting Slicks
Joined: Dec 2007
Posts: 2,902
Likes: 668
From: North Fulton Georgia
How does the factory ordering process work?
Once I determined that my dealer did not have what I wanted and an inventory search turned nothing within 600 miles, I asked my dealer to place a factory order for my 08 Coupe.
The process was described by the dealer as taking 4 to 5 weeks for the car to be delivered. He said that once the order was in the order was placed he would send me a confirmation by email.
The order went in on Jan 2 according to the dealer. I have not recieved a confirmation at this point and the dealer says they don't have it yet.
How does this process work and when do I call BS on the dealer? I would love to know how all this should work so I can"t be taken for a ride by the dealer.
Thanks in advance.
The process was described by the dealer as taking 4 to 5 weeks for the car to be delivered. He said that once the order was in the order was placed he would send me a confirmation by email.
The order went in on Jan 2 according to the dealer. I have not recieved a confirmation at this point and the dealer says they don't have it yet.
How does this process work and when do I call BS on the dealer? I would love to know how all this should work so I can"t be taken for a ride by the dealer.
Thanks in advance.
Team Owner
Joined: Jun 1999
Posts: 41,793
Likes: 153
From: Houston,Texas USA
Back in 1998, when I ordered my 1999 Nassau Blue coupe. It took 11 weeks and 1 day. That was from the day I ordered it, untill it came in and I took delivery. I was worth the wait. My C6 will be special ordered also.
Team Owner
Joined: Aug 2002
Posts: 35,617
Likes: 167
Tech Contributor
Cruise-In 11 Veteran
NCM Ambassador
St. Jude Donor '05-'06-'07-'10
Under normal circumstances and if the dealer has an allocation for build, the process will take 6-8 weeks. If not it could take months. Your first question should be when their allocation is for. Once your order is entered you should get a order number. Your dealer can then track your order in the GM system and it will be reported via Event status codes.
STATUS EVENT CODES
1100-Order placed at dealer
1101-Order accepted by GM
2001-Order generated to dealer
2005-Order replaced with GM Prospec order
2050-Order changed
2500-Order sent to production, preferenced
3000-Order accepted by production control
3100-Order available to sequence (now the tpw becomes more stable)
3300-Order selected for production by assembly plant
3400-Order broadcasted for production
3800-Vehicle produced
4150-Vehicle invoiced to dealer
4200-Vehicle shipped
5000-Vehicle delivered to dealer
6000-Vehicle delivered to customer
STATUS EVENT CODES
1100-Order placed at dealer
1101-Order accepted by GM
2001-Order generated to dealer
2005-Order replaced with GM Prospec order
2050-Order changed
2500-Order sent to production, preferenced
3000-Order accepted by production control
3100-Order available to sequence (now the tpw becomes more stable)
3300-Order selected for production by assembly plant
3400-Order broadcasted for production
3800-Vehicle produced
4150-Vehicle invoiced to dealer
4200-Vehicle shipped
5000-Vehicle delivered to dealer
6000-Vehicle delivered to customer
Team Owner
Joined: Sep 2005
Posts: 20,352
Likes: 568
From: Ventura County, Calif
If you suspect a problem, I think you should go to the dealer and ask to see their allocation schedule. At least ask the dealer point blank when they will have an allocation for your order. JMO. Good luck. Congratulations too!!!!!
Melting Slicks
Joined: Jul 2007
Posts: 2,116
Likes: 6
From: Waynesville NC
Under normal circumstances and if the dealer has an allocation for build, the process will take 6-8 weeks. If not it could take months. Your first question should be when their allocation is for. Once your order is entered you should get a order number. Your dealer can then track your order in the GM system and it will be reported via Event status codes.
STATUS EVENT CODES
1100-Order placed at dealer
1101-Order accepted by GM
2001-Order generated to dealer
2005-Order replaced with GM Prospec order
2050-Order changed
2500-Order sent to production, preferenced
3000-Order accepted by production control
3100-Order available to sequence (now the tpw becomes more stable)
3300-Order selected for production by assembly plant
3400-Order broadcasted for production
3800-Vehicle produced
4150-Vehicle invoiced to dealer
4200-Vehicle shipped
5000-Vehicle delivered to dealer
6000-Vehicle delivered to customer
STATUS EVENT CODES
1100-Order placed at dealer
1101-Order accepted by GM
2001-Order generated to dealer
2005-Order replaced with GM Prospec order
2050-Order changed
2500-Order sent to production, preferenced
3000-Order accepted by production control
3100-Order available to sequence (now the tpw becomes more stable)
3300-Order selected for production by assembly plant
3400-Order broadcasted for production
3800-Vehicle produced
4150-Vehicle invoiced to dealer
4200-Vehicle shipped
5000-Vehicle delivered to dealer
6000-Vehicle delivered to customer
Wow - thanks for this information...just ordered mine last week and was wondering how long I should expect to wait...
Thread Starter
Melting Slicks
Joined: Dec 2007
Posts: 2,902
Likes: 668
From: North Fulton Georgia
Hummmmmmmmmmm
My order was placed on 1/2/2008. Here it is 1/11/2008 and the event code is still 1100. I am thinking allocation issues at the dealer. He insists that thats not the case but won't show me proof otherwise.
I am thinking of finding another dealer who will substantiate allocation here in my area and moving my business to them.
What is a normal timeframe if he has allocation for an order to go beyond 1100?
My order was placed on 1/2/2008. Here it is 1/11/2008 and the event code is still 1100. I am thinking allocation issues at the dealer. He insists that thats not the case but won't show me proof otherwise.
I am thinking of finding another dealer who will substantiate allocation here in my area and moving my business to them.
What is a normal timeframe if he has allocation for an order to go beyond 1100?
Instructor
Joined: Oct 2007
Posts: 111
Likes: 0
From: O'Fallon (St Louis) Missouri
I ordered my coupe back on 12/26 from Rick Corvette Conti at EVS Chevrolet, who is a very trustworthy dealer with large allocations and mine is still sitting at 1100. Rick thinks the build week will be in late February, which will be here before I know it. Good dealers like EVS will track your order codes and share the information.
I agree with many of the others in this thread who say whatever it takes, it will be worth the wait.
If you are anywhere close to the factory, you might want to check out the “buyer’s tour” from the National Corvette Museum. It would make the build all that more memorable, plus they track the build process fro you too.
I agree with many of the others in this thread who say whatever it takes, it will be worth the wait.
If you are anywhere close to the factory, you might want to check out the “buyer’s tour” from the National Corvette Museum. It would make the build all that more memorable, plus they track the build process fro you too.
Team Owner
Joined: Jun 2005
Posts: 46,295
Likes: 2,596
From: Northern, VA
St. Jude Donor '15
"In honor of jpee"
to answer OP's second question, see Talon's response. 6-8 weeks for delivery from order. ASSUMING order has a near-term allocation.
Read his post again, please. You need to ask the dealer (while you are there) to see his actual allocation because he is being prevaricative with you.
Read his post again, please. You need to ask the dealer (while you are there) to see his actual allocation because he is being prevaricative with you.
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Burning Brakes
Joined: Nov 2003
Posts: 787
Likes: 1
From: East of SF Ca.
I ordered my coupe back on 12/26 from Rick Corvette Conti at EVS Chevrolet, who is a very trustworthy dealer with large allocations and mine is still sitting at 1100. Rick thinks the build week will be in late February, which will be here before I know it. Good dealers like EVS will track your order codes and share the information.
I agree with many of the others in this thread who say whatever it takes, it will be worth the wait.
If you are anywhere close to the factory, you might want to check out the “buyer’s tour” from the National Corvette Museum. It would make the build all that more memorable, plus they track the build process fro you too.
I agree with many of the others in this thread who say whatever it takes, it will be worth the wait.
If you are anywhere close to the factory, you might want to check out the “buyer’s tour” from the National Corvette Museum. It would make the build all that more memorable, plus they track the build process fro you too.
I do agree ! on the "Buyers Tour" I spent all day at the factory watching my! car being assembled, I was not close to the factory (CA.) but it was on my list of things I always wanted to do and I had to ask myself , what are you waiting for ? It was a Great day !
Dan
Racer
Joined: Nov 2007
Posts: 477
Likes: 0
From: Dallas Texas
I ordered my 2008 on December 3rd and had a comfirmation in about 10 days. I am, as we speak, here in BG watching my car being built and will accept delivery on January 25th here at the museum. Bear in mind that the factory was closed for 2 weeks over the holidays and may be a bit beind in getting out the confirmations. BTW, I cannot recommend the museum delivery high enough as well as the Buyers Tour. Keep on you dealer for info. Good luck.
Tech Contributor
Joined: May 2005
Posts: 15,576
Likes: 118
From: Conroe Texas
Here's my sequence for the car I bought last year.
Feb 7, 2007 - I ordered my car from Rick Daniels at Les Stanford (huge dealer, many allocations)
Feb 9, 2007 - My order appears on their web page for the first time, Order Status is at 2500
Feb 19, 2007 - Order status moves to 3000 and a Target Production Week (TPW) is set for March 12, 2007
Feb 28, 2007 - Order status moves to 3300, TPW remains 3/12
Mar 7, 2007 - Order status moves to 3400
Mar 14, 2007 - I watched the chassis and body married at the factory
Mar 16, 2007 - Order status moves to 3800
Mar 30, 2007 - Picked up car at the museum
Feb 7, 2007 - I ordered my car from Rick Daniels at Les Stanford (huge dealer, many allocations)
Feb 9, 2007 - My order appears on their web page for the first time, Order Status is at 2500
Feb 19, 2007 - Order status moves to 3000 and a Target Production Week (TPW) is set for March 12, 2007
Feb 28, 2007 - Order status moves to 3300, TPW remains 3/12
Mar 7, 2007 - Order status moves to 3400
Mar 14, 2007 - I watched the chassis and body married at the factory
Mar 16, 2007 - Order status moves to 3800
Mar 30, 2007 - Picked up car at the museum
Drifting
Joined: Nov 2007
Posts: 1,565
Likes: 71
From: Mooresville NC
St. Jude Donor '08-'09-'10
On 11/19/07 I placed my order for museum delivery. I didn't get my Target Production Week (TPW) until 1/5. My Vette will be produced on 1/22 and I will pick it up at the Museum on 2/1. For me the whole process will take 11 weeks. I believe it would have been a week or so faster if the dealer had more allocations. My neighbor and I placed our orders at the same time so that we could go to the Museum together to pick up our cars. The dealer never told us, and we didn't ask, about allocations. Eleven weeks is a long time, but I know that it will be worth it!
Intermediate
Joined: Dec 2007
Posts: 48
Likes: 0
From: Myrtle Beach SC
Placed order with dealer 3 Dec. After one-week dealer stated about getting the order picked up, (heard much about dealers getting allocation and such) but the order was in. I called as well as wrote Chevy about allocation to a dealer on a car order, if there were any (since the larger dealers did pitch that as a selling point) for the couple of hundred $’s difference I would go to another dealer.
On the phone call Chevy said there wasn’t. After they received my letter, Chevy called me, gave me a case # and said the order was in hand and I could call them for weekly up dates.
My dealer has been giving me weekly up dates, last week @ 3000, order accepted by production.
Received call late yesterday and schedule production, week of Jan 28. And from what I have read on the Forum, they hold the car 2 weeks before shipping. So with the down time for the holidays @ factory, its about in line with the 6 to 8 weeks as stated by Chevy and dealer.
The letter to Chevy and their reply was my piece of mind.
On the phone call Chevy said there wasn’t. After they received my letter, Chevy called me, gave me a case # and said the order was in hand and I could call them for weekly up dates.
My dealer has been giving me weekly up dates, last week @ 3000, order accepted by production.
Received call late yesterday and schedule production, week of Jan 28. And from what I have read on the Forum, they hold the car 2 weeks before shipping. So with the down time for the holidays @ factory, its about in line with the 6 to 8 weeks as stated by Chevy and dealer.
The letter to Chevy and their reply was my piece of mind.
Last edited by DJJNY2SC; Jan 12, 2008 at 08:47 AM.
Team Owner
Joined: Aug 2002
Posts: 35,617
Likes: 167
Tech Contributor
Cruise-In 11 Veteran
NCM Ambassador
St. Jude Donor '05-'06-'07-'10
Placed order with dealer 3 Dec. After one-week dealer stated about getting the order picked up, (heard much about dealers getting allocation and such) but the order was in. I called as well as wrote Chevy about allocation to a dealer on a car order, if there were any (since the larger dealers did pitch that as a selling point) for the couple of hundred $’s difference I would go to another dealer.
On the phone call Chevy said there wasn’t. After they received my letter, Chevy called me, gave me a case # and said the order was in hand and I could call them for weekly up dates.
My dealer has been giving me weekly up dates, last week @ 3000, order accepted by production.
Received call late yesterday and schedule production, week of Jan 28. And from what I have read on the Forum, they hold the car 2 weeks before shipping. So with the down time for the holidays @ factory, its about in line with the 6 to 8 weeks as stated by Chevy and dealer.
The letter to Chevy and their reply was my piece of mind.
On the phone call Chevy said there wasn’t. After they received my letter, Chevy called me, gave me a case # and said the order was in hand and I could call them for weekly up dates.
My dealer has been giving me weekly up dates, last week @ 3000, order accepted by production.
Received call late yesterday and schedule production, week of Jan 28. And from what I have read on the Forum, they hold the car 2 weeks before shipping. So with the down time for the holidays @ factory, its about in line with the 6 to 8 weeks as stated by Chevy and dealer.
The letter to Chevy and their reply was my piece of mind.
The cars waiting for transportation are held in a fenced yard at the assembly plant. Cars are sequenced for delivery by location. When allied has enough to fill a truck headed to your area they will ship the car. This can take a day to a week. The last variable is the distance to your dealer from the plant and this will vary the transit time.
Melting Slicks
Joined: Jun 2004
Posts: 2,130
Likes: 54
From: Granbury, Pecan Plantation TX
to answer OP's second question, see Talon's response. 6-8 weeks for delivery from order. ASSUMING order has a near-term allocation.
Read his post again, please. You need to ask the dealer (while you are there) to see his actual allocation because he is being prevaricative with you.
Read his post again, please. You need to ask the dealer (while you are there) to see his actual allocation because he is being prevaricative with you.